Over the last 36 years Bob has selectively hired only the most professional and quality workmen available to make the standard of work the best in the Birmingham area. He has compiled a fine team of artistic painters and talented master carpenters. Bob works for customers and with individual professional interior designers.
Business highlights
48 years of trusted experience
Services we offer
General remodeling. Painting. Interior & exterior. Carpentry work.
Supports placed by a Mountain Brook contractor in 1983 were with a metal plate on top. After 36 years, these supports are still functioning well. Supports placed by Bob Whitley in 2001 were with wood (cheaper for the contractor, but same price for the elderly homeowner) plates on top of support, next to house---at least one is slipping. Don't know about the others. The homeowner was ignorant of the correct procedure. Additionally, the original shine, after 40+ years, on the original hardwood is better than the cheaper shine on the hardwood installed by Bob Whitley 10 years ago. Emphatically, No, I would not recommend this contractor.
Description of Work: Supports underneath the house and hardwood floor repair.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Bob Whitley Decorating Inc
We worked for this person multiple times. She complains about everybody constantly. The supports were placed because we suggested a more thorough but expensive approach and she declined. Therefore we placed the supports. It is not a surprise that she complained about me because she complains about everyone. She even subpoenad me to testify in a law suit where she was suing someone else, not me. And she lost because she had no case. She is constantly negative and not pleasant.
Jodie H.
04/2016
3.0
interior painters
 + -1 more
unknown
Description of Work: The job they did was ok. It was difficult to get them to stay on the job and finish. It took much too long. I had to send photos of the mess they left and ask and ask them to please complete the job. It was painful to do business with them because I had to keep requesting that they finish.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
1.0
$4,000
louise P.
06/2015
5.0
house painters, interior painters
 + 0 more
This painter has /had an excellent reputation. The work was done well. It went well over the estimate and took much longer than anticipated.he was taking his men of the job frequently to take on smaller jobs in between. We also needed some woodwork done, which he also took charge of without me having to get another person involved. He was prompt when I needed the estimate. The fact that he kept taking his men of the job which was rather large was irritating. excellent work. Much later,in 2014, I called him again,knowing that he delivers excellent work. I received his call back two weeks later. It was a phone message. I never spoke to him,he never called back after many requests from me. So, in the end I went with another painter. I did read that somewhere along the line his daughter had passed away before. I also read that he had done this to many people before. I am not sure what all happened to him,but it is very bad business sense.
Description of Work: paint outside trim
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
1.0
punctuality
3.0
$15
Response from Bob Whitley Decorating Inc
Mrs [Member name] is a very nice lady. It is true that a daughter passed away tragically in 2012 which certainly affected me. However her allegation about "pulling men off" constantly during the job is false. The job evolved from a smaller job to a larger one. Since it has been 12 years ago (I mean really!!) I do not remember all the factors on her job. It is TRUE that we are extremely busy. We have over 40 men but we could not have even thought about taking another job in 2014. We are very busy now. If I had the business practices outlined by Ms [Member name], I would not be overwhelmingly busy. Sometimes, you just cannot get to every customer. I am sorry I disappointed her. I am however stunned that she would demean me on Angie's list. I think there needs to be an Angie's list to protect contractors from customers. A couple of her accusations may actually be actionable legally.
Christine U.
02/2015
1.0
interior painters
 + -1 more
That morning, told me he would be there at noon to give estimate. Never showed up and never called to apologize or reset.
Description of Work: Was to give estimate
Rating Category
Rating out of 5
professionalism
1.0
punctuality
1.0
Response from Bob Whitley Decorating Inc
She needs to answer her phone.
Ginny & John C.
11/2014
5.0
interior painters
 + -1 more
Everything went very well
Description of Work: Painting of Interior walls and baseboards
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rick C.
10/2014
5.0
interior painters
 + -1 more
Bob Whitley Decorating did a great job painting the exterior of our home. They were prompt, polite and professional. I would definitely use them again.
Description of Work: Exterior painting
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Kevin L.
11/2013
1.0
custom cabinets, basement remodeling
 + 0 more
When he came over we talked to him about the things we wanted him to do in our basement and the tv cabinet that we wanted to build for us in the living room as well. He took some notes, said he was going to get back to us with more details and price and we never heard from him again since then. We will definitely not recommend him to any body. And he was the second person we found in Angie's List that didn't show up.
Description of Work: Nothing
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from Bob Whitley Decorating Inc
This person was emailed a proposal within three business days. I have the proposal in my computer at the office in storage. I never heard back from him. For this person to make this complaint but never call if he did not get the email is extremely inappropriate. Sometimes we will have a slight mistake in email wording. Perhaps that was the case.
Lynne H.
10/2013
5.0
house painters, interior painters
 + 0 more
Very professional and always does an excellent job.
Description of Work: Painted exterior of house and some rooms on interior.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
India R.
03/2013
5.0
custom cabinets, insulation, basement remodeling
 + 1 more
I cannot say enough good things about Bob Whitley. It was a very expensive job and he did far above my expectations. I have recommended him all over town. He was extremely professional. His recommendations on materials and his prices were spot on. He absolutely did a quality job I have every got out of a contractor.
Description of Work: We used Bob Whitley Decorating to restore the entire exterior of my house.
Bob Whitley Decorating was very nice and I liked him a lot. He came out within a couple of days after I called him. I requested a home remodeling quote and it's a little more expensive than what we were anticipating, so we're not going to use him.
Description of Work: Bob Whitley Decorating gave me a quote of $90,000 for home remodeling.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Mary P.
08/2012
1.0
hardwood floor, home remodeling, house painters, interior painters
 + 2 more
The first rule of thumb is to show up for the job. We made an appointment, husband took time from work. Mr. Whitley called the morning of the estimate appointment to say approximately what time he would be arrivinig. He said he would call when he was heading our way. We waited all day and he never showed up nor called to cancel and/or apologize. I would be afraid to hire him now because he might "forget" to come to work.
Description of Work: No services were performed because he would not show up for the estimate appointment. I would therefore be afraid to enter into a job with him.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Bob Whitley Decorating Inc
This occurred soon after the day that we tragically lost our daughter. Sorry for the oversight.
Allison M.
07/2012
5.0
hardwood floor, remodeling, house painters, interior painters
 + 2 more
The whole story is that he did a wonderful job. I was reluctant to even call him because I thought he would be too expensive. However, Bob knows what you want before you do and knows how to help you do it. I would never bother calling anybody else in the future.
Description of Work: Bob Whitley did updating inside and outside my house. He made excellent suggestions and knew great resources for hardware and doors. He knew when to spend money on redoing or simply to repaint. His people were delightful to have around, and never left a mess. They cleaned up neatly everyday. They came on time and could not have been nicer. Bob Whitley is not the cheapest contractor in town but his suggestions make his work the most reasonable. The best aspect of his work is that he has excellent taste!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$26,000
India R.
04/2012
5.0
interior painters
 + -1 more
The experience has been great and so far, he seems excellent.
Description of Work: I'm about to hire him to do a painting job for me and he gave me a quote.
Rating Category
Rating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$18,000
Sandra S.
12/2011
1.0
house painters, interior painters
 + 0 more
unknown
Description of Work: Didn't call back. Tried again several weeks later. Still no call returned.
Rating Category
Rating out of 5
responsiveness
1.0
Response from Bob Whitley Decorating Inc
I do not remember a call from this person.
RITA Y.
10/2011
1.0
drywall, woodworking, interior painters
 + 1 more
Not at all/
Description of Work: Set up appointment for Mr. Whitley to come and give quote on some carpentry would (new downstairs rails and posts) and painting and some sheetrock work through out. Mr. Whitley scheduled the appointment for Saturday, noon and failed to ever call or show up. I would never call him again. Least he could have done was call...or to just say he was not interested. I had heard he was very good so we waited for 2 hours before we gave up.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Bob Whitley Decorating Inc
This customer is correct in their response sad to say. This appointment occurred during a time of family illness and we did drop the ball here.
Timothy S.
09/2011
5.0
woodworking, house painters
 + 0 more
Perfect professionals. Consistently on time. All problems addressed promptly and professionally. Great overall work. Still looks great to this day with no peeling paint!!
Description of Work: All new eaves/overhangs removed and replaced using Hardiplank siding/soffit material and all prep work prior to painting, priming of new material, finish coat of paint.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Allison M.
06/2011
5.0
hardwood floor, woodworking, home remodeling, house painters, interior painters
 + 3 more
He has a painting service but he does general contracting as well and he is excellent. I certainly would use him again.
Description of Work: I used Bob Whitley Painting to paint inside and out. He did lots of repair for rotted work. He refinished the hardwoods and redid bathrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35,000
Philip F.
06/2011
5.0
custom cabinets, contractors, drywall, excavators, insulation, remodeling, deck cleaning, home remodeling, house painters, interior painters, foundation repair, basement remodeling
 + 10 more
This was a very involved project that started with excavating part of the basement, foundation work, & structural reinforcement before the project could really begin. Bob Whitley assisted with all phases of this, subcontracting portions of the work as needed. Much of the build-out involved working from detailed engineering drawings that involved very specific construction detail drawings designed to preserve acoustical isolation of different parts of the space. The quality of the carpenters provided was outstanding. Very high quality work performed by professional crews. Reliable & punctual. Clear communication. Everyone with the company made sure that I was satisfied with the work performed.
Description of Work: Major renovations to most of house, addition of 2 rooms on 2nd story, build-out of entire basement and addition of recording studio, workshop, bath, wine cellar & bar area. Project involved all phases of carpentry (from rough-in, to finish cabinetry and decorative trim), insulation, drywall, subcontracting electrical & plumbing as needed, all painting (interior & exterior).
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Interior Painting,
Exterior Painting,
Finished Carpentry and Woodworking,
Hardwood Flooring Sales and Installation,
Basement Remodeling,
Kitchen and Bath Remodeling,
General Remodeling,
Cabinet Making,
Foundation Repair,
Insulation,
Drywall,
Unfinished Carpentry
FAQ
Bob Whitley Decorating Inc is currently rated 4.2 overall out of 5.
Bob Whitley Decorating Inc accepts the following forms of payment: American Express,Check,MasterCard,Visa
No, Bob Whitley Decorating Inc does not offer free project estimates.
Yes, Bob Whitley Decorating Inc offers eco-friendly accreditations.
No, Bob Whitley Decorating Inc does not offer a senior discount.
No, Bob Whitley Decorating Inc does not offer emergency services.
Yes, Bob Whitley Decorating Inc offers warranties.
Bob Whitley Decorating Inc offers the following services: General remodeling. Painting. Interior & exterior. Carpentry work.