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ALABAMA PROFESSIONAL SERVICE INC

Pest Control, Animal Removal, Basement Waterproofing,

About us

Founded in 1977 and in its third generation as a family run business, Alabama Professional Services, Inc., is now one of the largest pest control and crawl space contractor companies in Alabama. By following through on a promise of excellent customer service, quality installations, and industry leading products, Craig Williams, President of Alabama Professional Services, Inc., and his company are constantly growing, establishing themselves in a position at the very top of their industry.

Business highlights

47 years of trusted experience

Services we offer

TERMITE & PEST CONTROL & EXTERMINATING, Lawn Fertilization, Crawl Space Repair, Crawl Space Encapsulation, Foundation Repair

Services we don't offer

Please Inquire

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7198 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
10%
3
4%
2
4%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 1-25 of 198 reviews

Gretchen P.
05/2023
1.0
foundation repair
  + -1 more
Received a quote from a salesman at APS. Once we signed the contract and scheduled a day for the work to be done, we were "ghosted" by the salesman. I had emailed with questions about the job and no one emailed me back. After a week or two I contacted the company (APS) and was told the salesman had not shown back up for work, but no one at APS had bothered to let me know what was going on. I was told that if we wanted to cancel our contract, we would receive a refund. After many weeks, we received a check for only 1/2 of our deposit. I couldn't believe that under circumstances, beyond our control, APS would not try to make it right and issue a full refund for our deposit. I will be sure to tell everyone I know about the horrible service I received from APS.
Description of Work: Foundation Repair

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$14,421

Linda G.
05/2020
2.0
pest control, animal removal
  + 0 more
Guy showed up. He had no ladder to get into my attic, so I supplied one. He wandered around inside and out and then told me they would have to use metal flashing throughout to seal up any place mice could enter...at a cost of close to $4,000. He offered no written estimate (despite the supposed precision of the estimate which was down to the penny.) He seemed to think there was a gap between the roof and the top plate of the walls all the way around of 3 to 4 inches. He said that was the way they built houses back when our house was built. I guess he thought I was stupid and didn't know anything about construction. He was wrong.
Description of Work: Rodents in attic.

Rating CategoryRating out of 5
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0


Response from ALABAMA PROFESSIONAL SERVICE INC
We apologize that we did not meet your expectations in our initial service, and we appreciate you giving us the opportunity to come back out and make sure the job gets done properly. Thank you for your business, and we look forward to helping you with all your pest control needs and exceeding your expectations moving forward!

Chasity K.
05/2020
5.0
pest control, animal removal
  + 0 more
My family recently moved into a rental that had not been well maintained or cleaned prior to us moving in. Trevor arrived on time, listened to my concerns, and preformed my requested tasks. I am very happy with the service I received!
Description of Work: Rodent removal and spray in and around home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Greta T.
01/2020
5.0
pest control
  + -1 more
Very well. Quick, courteous service and response time. Communication was excellent.
Description of Work: Spraying for fleas at our rental property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from ALABAMA PROFESSIONAL SERVICE INC
Thank you for taking the time to leave a positive review. We value you as a customer, and will strive to continue to meet your standards.

Donna B.
11/2018
2.0
pest control
  + -1 more
Talked to them on the phone 5 times. Told me they would call to reschedule. Never heard back. Began contacting them over a month now. Going elsewhere.
Description of Work: pest control

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$250

Donna B.
11/2018
1.0
pest control
  + -1 more
Never called back even though I gave their representative credit card info. Called them repeatedly and was promised call backs and service. Never happened.
Description of Work: pest control

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0

$250

Bryan R.
03/2018
5.0
drain pipe
  + -1 more
Wow!! Fantastic work done by Robert and Michael of Superior Plumbing. They were extremely proficient and proffessional with the work required. They went above and beyond to make sure the job was done correctly and that I was a satisfied customer. I can not thank these guys enough for the hard work they put in. The cost was very reasonable and would highly recomend these guys to anyone needing a plumbing service. Great work done by great people!! Will definitely use them again!!
Description of Work: Toilet drain relocated

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from ALABAMA PROFESSIONAL SERVICE INC
Thank you for taking the time to leave us a great review. We appreciate your business, and will continue striving for excellence!

Larry H.
01/2018
5.0
pest control
  + -1 more
This review replaces our comments of September 13, 2017. The company responded very quickly and came to correct the problem. We were very happy with the outcome and will use them again as needed. We very much appreciate the company's willingness to stand behind their product.
Description of Work: Spray for Mosquitoes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ALABAMA PROFESSIONAL SERVICE INC
Thank you for giving us a chance to make it right. We appreciate your business and hope that you will think of us for any future needs you may have.

Regina S.
11/2017
5.0
pest control
  + -1 more
They did a good job and were very professional.
Description of Work: Refinishing hardwood floors and installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from ALABAMA PROFESSIONAL SERVICE INC
Thank you for taking the time to leave us a positive review! We appreciate your business and look forward to working with you in the future.

Khushbu K.
10/2017
5.0
pest control
  + -1 more
We've done it with other companies and paid more money for this treatment, and they weren't nearly as effective as the treatment received from AL Professional Service Inc.
Description of Work: Mosquito treatment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ALABAMA PROFESSIONAL SERVICE INC
Thank you for taking the time to leave us a positive review! We appreciate your business and look forward to working with you in the future.

Natalia K.
08/2017
5.0
pest control
  + -1 more
Service was done on time and it was as described.
Description of Work: pest control service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ALABAMA PROFESSIONAL SERVICE INC
Thank you for taking the time to leave us a positive review! We appreciate your business and look forward to working with you in the future.

Che M.
07/2017
4.0
lawn treatment
  + -1 more
Took several weeks to get a response, but the rep explained in detail their program, and did a very good job of setting expectations.
Description of Work: Needed lawn treatment program.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$85

Response from ALABAMA PROFESSIONAL SERVICE INC
Thank you for giving us a chance to make it right. We appreciate your business and hope that you will think of us for any future needs you may have.

Vickie O.
07/2017
5.0
pest control
  + -1 more
Went well, controlled the mosquitos for a good while.
Description of Work: yard sprayed for mosquitos

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Marian D.
07/2017
4.0
pest control
  + -1 more
They never called me back for appointment & tech was 2 hours late & never called. Other than that, price was good & tech was very nice when he got there
Description of Work: Mosquito treatment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
2.0

Yes, I recommend this pro
$39

Response from ALABAMA PROFESSIONAL SERVICE INC
We are very sorry to hear the sales team and tech were not punctual. I have alerted the supervisors to this review, and we will strive to do better in the future. Thank you for taking the time to leave a review. We appreciate the feedback and your business!

Che M.
07/2017
3.0
lawn treatment
  + -1 more
A rep came out to look at my yard, and stated someone would follow up the next week. I have not heard from them since the initial visit. Decided to go with a different company.
Description of Work: Treat lawn for weeds, and other tasks to get lawn in good condition.

Rating CategoryRating out of 5
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$85

Response from ALABAMA PROFESSIONAL SERVICE INC
Thank you for taking the time to leave a review. We are very sorry to hear that your experience was not up to par with our standards. We would love the chance to make it right, if you decide against your current company.

Thomas M.
07/2017
1.0
pest control
  + -1 more
Paid in advance, but haven't heard from them.
Description of Work: Mosquito spray

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


Response from ALABAMA PROFESSIONAL SERVICE INC
We are very sorry to hear this. I have alerted a supervisor to this review, and we will do all we can to make this right.

David S.
06/2017
5.0
pest control
  + -1 more
Great experience. Very professional and informative. Will use again in future.
Description of Work: Pest Control Treatment (Inside & Outside)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from ALABAMA PROFESSIONAL SERVICE INC
Thank you for taking the time to leave us positive feedback. We value you as a customer and look forward to helping you with any future projects you may have.

Tania M.
05/2017
3.0
pest control
  + -1 more
Only part of house was treated for the indoor pests and the guy who was suppose to treat for termites never called me back.
Description of Work: Needed house treated for termites and indoor pests.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

$94

Response from ALABAMA PROFESSIONAL SERVICE INC
We apologize for any inconvenience! I have submitted this to your pest technician, so that he may call you to set up a re-service. I have also forwarded this complaint to a termite supervisor, and he will have someone contact you to set up an appointment for a termite treatment as soon as possible.

Lee W.
05/2017
4.0
pest control
  + -1 more
The sales rep was punctuation and professional. The price was a little high but the technicians were professional and skilled so maybe I suffered from sticker shock and the price was not out of line. The time between the quote and actual repair was a longer that I wanted. The technician that put traps in the attic was timely, professional and skilled. I called the office for a call back check on the traps and nobody responded to me. I called the technician directly and he returned and bated the traps within 48 hours. The squirrel escaped the traps but is not in my attic anymore.
Description of Work: We had a resident squirrel in our attic that needed to be removed and his entrance point blocked.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from ALABAMA PROFESSIONAL SERVICE INC
Thank you for taking the time to leave us feedback. We thank you for your business and hope that you will consider us for any future projects.

Zeena T.
05/2017
5.0
pest control
  + -1 more
Since they returned, we haven't had any trouble. I really appreciate the fact they followed up and made good on their work.
Description of Work: I'd like to update my review. After posting that the treatment was ineffective, they promptly contacted me and came out to respray. Since they returned, we haven't had any trouble. I really appreciate the fact they followed up and made good on their work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ALABAMA PROFESSIONAL SERVICE INC
Thank you for the new review! We value you as a customer and strive to give the best service possible. We look forward to working with you in the future.

Zeena T.
04/2017
5.0
pest control
  + -1 more
They showed up on time and sprayed. However, within two days we had mosquitoes everywhere so I'm not sure if they use the same strength of spray they would use if we had not purchased a coupon. Not sure - just did not do anything.
Description of Work: We bought a coupon for mosquito control.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from ALABAMA PROFESSIONAL SERVICE INC
Thank you for the feedback, and I am sorry to hear that your treatment didn't meet our standard. I will have your technician contact you to re-service your property.

Kripal S.
03/2017
5.0
pest control
  + -1 more
nice job highly recommended pest control service
Description of Work: pest control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ALABAMA PROFESSIONAL SERVICE INC
We appreciate the positive feedback, and we value you as a customer! Thank you, and please let us know if there is anything else we can do for your home.

Rebecca B.
02/2017
5.0
pest control
  + -1 more
Pest Control process began in September and has been successful. Technician calls ahead for an appointment and is courteous and knowledgeable. Have not completed Termite and contract yet, but plan to do so soon.
Description of Work: Termite Bond Pest Control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ALABAMA PROFESSIONAL SERVICE INC
Thank you for taking the time to leave us some positive feedback! We strive to provide the highest level of customer service to show that we appreciate your business. Please continue to think of us for any future home improvement needs you may encounter.

Kerstin S.
12/2016
5.0
pest control
  + -1 more
They were fine. They were easy to work with and very professional. I think the price was 150 initial for them to lay the cages, and then I believe, 50 each racoon that they caught. They caught a 6 raccoons. The price was competitive. Actually I'm going to buy my own cage and do it myself next time. So we are not going to use them again. I don't mean to denigrate their service, it's simply that I've just learned enough and can do it myself.
Description of Work: They fixed a racoon problem we had.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0


Response from ALABAMA PROFESSIONAL SERVICE INC
Thank you for leaving us positive feedback! We appreciate your business and hope that you will think of us for any future needs you may have.

Rebecca B.
12/2016
4.0
pest control, animal removal
  + 0 more
So far, so good, but multiple visits will be needed. APS has been very responsive to all of my contacts with them; remains to be seen how effective their work will be.
Description of Work: I needed help with a rodent infestation.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from ALABAMA PROFESSIONAL SERVICE INC
Thank you for the positive feedback! We strive to always put the customer first and to provide prompt, courteous service. Please feel free to reach out to us at any time with any questions or concerns you may have.

Contact information

3340 Richwood Ave, Birmingham, AL 35210

http://www.alabamaprofessional.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Animal Removal,
Basement Waterproofing,
Foundation Repair,
Drain Pipe Installation,
Mold Testing & Remediation,
Fencing,
Decks and Porches

FAQ

ALABAMA PROFESSIONAL SERVICE INC is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

ALABAMA PROFESSIONAL SERVICE INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, ALABAMA PROFESSIONAL SERVICE INC offers free project estimates.
Yes, ALABAMA PROFESSIONAL SERVICE INC offers eco-friendly accreditations.
Yes, ALABAMA PROFESSIONAL SERVICE INC offers a 5% senior discount.
No, ALABAMA PROFESSIONAL SERVICE INC does not offer emergency services.
Yes, ALABAMA PROFESSIONAL SERVICE INC offers warranties.
ALABAMA PROFESSIONAL SERVICE INC offers the following services: TERMITE & PEST CONTROL & EXTERMINATING, Lawn Fertilization, Crawl Space Repair, Crawl Space Encapsulation, Foundation Repair
Please Inquire

Contact information

3340 Richwood Ave, Birmingham, AL 35210

http://www.alabamaprofessional.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM