Their service was great; been using them for 3 years already and they have been great every time.
Description of Work: Regular maintenance of the Air-conditioning System
Rating Category
Rating out of 5
Yes, I recommend this pro
Michael T.
07/2016
5.0
heating & air conditioning/hvac
+ -1 more
Monday AM, they called to say I was first on their route. By 9:30 we were cool again. I don't see how they could have done any better. Parts were under warranty to my total cost was labor only - $130 for two trips.
Description of Work: L&M replaced my HVAC unit two years ago. Friday night 3 am my son woke me to say there was a tennis shoe bouncing around inside the AC blower. Actually, the blower fan went off its axle and we couldn't get AC for these 97-degree days. The unit is under warranty, so I left a message at 3 AM and my favorite L&M guy, Gail, called me 7:45 Sat. He said he'd do what it takes to get a new fan by Monday.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Cathy B.
11/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Catherine E C.
06/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Spring inspection and filter replacement. We have used them for many years. They installed our current system, and at the time their bid was much more reasonable than others.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Michael T.
07/2014
5.0
heating & air conditioning/hvac
+ -1 more
I don't think I could be happier. I got three quotes, and L&M was best by about $1000. They used Tempstar equipment, not as well known as Carrier or Trane, but it's working VERY well and a 10 year warranty is a 10 year warranty if you have a good dealer. I chose an upgraded condenser, because the overall quote was so good I didn't have to economize so much. Once I called them back to set up the work, they had a crew available within a couple of days. They sent someone the previous afternoon to make measurements. They arrived on time at 8:15 and left around 2:00. They didn't pull any surprises or extra charges. I mentioned having too much on the electric circuit and they suggested a new circuit from my fuse box. They provided the wiring and labor, and I spent $3.50 on a new circuit breaker from Lowe's. They left my basement cleaner than they found it, explained my thermostat, and left me with manuals and paperwork. They told me the office would register my warranties for me.
Description of Work: Installed new AC compressor (outside) coils (inside) furnace, thermostat and condensation pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
LANA G.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
They were just fine. They were efficient and did it quickly. I have used them in the past. They put in my air conditioning before. I have used them when I have problems, always took care of it, and work really expensive.
Description of Work: I used L & M Heating & Air Conditioning. They did our air conditioner and heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,100
Don W.
08/2013
5.0
heating & air conditioning/hvac
+ -1 more
The technician answered the phone @ 6:30 am. I made a appointment with L&M for 12:00 on that day & they arrived on time. Gave me options for payment & I choose to contact the office & put it on my credit card. The technician kept me informed on what he was doing, why & the results to expect.
Description of Work: Check the heat pump contacts & coolant. Determine coolant was very low & recharged unit to proper level
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
J P.
05/2013
5.0
heating & air conditioning/hvac
+ -1 more
L&M did a great job. They cleaned and serviced the entire system. They verified that everying was working properly and wrote a report that I could give to the buyer of my house showing that the HVAC system is in working order.
Description of Work: L & M serviced and cleaned my HVAC system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
kimberly P.
12/2012
5.0
heating & air conditioning/hvac
+ -1 more
Very well. I was pleased. They didn't try to fleece me for work that wasn't needed or sell me a $7000 AC to replace the one that just needed fixing.
Description of Work: They replaced the cooling coil in our AC unit. We had been told by our previous service company that the unit needed to be replaced, which seemed odd as it was only 6 years old and the company telling us to replace it had been the one to install it in the home. L&M came out to give a second opinion, they came out the next day after calling and gave us an estimate. They allowed me and my husband to watch while they did the inspection and told us what they were doing as they went. Our previous company would not let us do that. It did take a week to get the part but as soon as it came in they were here to replace it and et the unit working at full strength again. The service techs were professional and the office staff were so nice on the phone. We now have our service contract with them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,750
Phil L.
11/2011
5.0
heating & air conditioning/hvac
+ -1 more
They were very good. They were prompt, they were professional, and they were good about addressing my issue. I have been using them for regular maintenance for years.
Description of Work: L & M Heating & Air Conditioning installed a new heating and air unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Susan M.
09/2011
5.0
heating & air conditioning/hvac
+ -1 more
They are prompt. They come out almost immediately. They are honest. They don’t tell you that you have that problem and this problem. They tell you the truth. I will continue to use them in the future. I will continue to use them in the future.
Description of Work: Last summer I had L & M Heating & Air Conditioning to put Freon in. I have had them out several times.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
07/2006
5.0
heating & air conditioning/hvac
+ -1 more
L & M was out here recently and they did a good job. Our air conditioner required a special filter and they were able to provide it for us. Our unit needed some Freon but only a little bit. The whole job only took about an hour so it wasn t a big inconvenience or anything like that. We were happy with them overall.
Description of Work: I had them do a service check on my heating and air conditioning unit charged the Freon and changed the filters. The service charge was $120 and the filters were $40.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
07/2006
5.0
heating & air conditioning/hvac
+ -1 more
We have used them for many of tasks over a number of years. They are consistent on all levels and provided us with excellent service. The units are ones they installed and they take great care of us by keeping them well maintained. The new hot water heater was a good one and has worked great since they put it in.
Description of Work: They did a thorough check of our heating and air conditioning unit and they also installed a new hot water heater.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning
FAQ
L & M HEATING & AIR CONDITIONING is currently rated 5 overall out of 5.
Monday: 8:00 AM - 5:00 AM
Tuesday: 8:00 AM - 5:00 AM
Wednesday: 8:00 AM - 5:00 AM
Thursday: 8:00 AM - 5:00 AM
Friday: 8:00 AM - 5:00 AM
L & M HEATING & AIR CONDITIONING accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, L & M HEATING & AIR CONDITIONING does not offer free project estimates.
No, L & M HEATING & AIR CONDITIONING does not offer eco-friendly accreditations.
No, L & M HEATING & AIR CONDITIONING does not offer a senior discount.
No, L & M HEATING & AIR CONDITIONING does not offer emergency services.
No, L & M HEATING & AIR CONDITIONING does not offer warranties.
L & M HEATING & AIR CONDITIONING offers the following services: HEATING & AC, SERVICE & INSTALLATION, RESIDENTIAL & LIGHT COMMERCIAL.