PRESTIGE PROPERTIES

Really an 0 star company, only gave a 1 star because you have to select something. I will try and sum this up but I know they will come back with some more lies so… Would never rent from them again!!! Move in ready=broken tile, missing blinds, filthy (food on walls, cabinets, and in drawers) floor grout was pretty much black but it was cleanable because my tineco cleaned it, human waste all over the toilet, the doors all had daylight coming thru, ceiling fan hanging on by wiring, sinks not attached, appliances broken, animals in the attic running around at night, faulty wiring, dryer exhaust clogged by inhabitants of rodents, mailbox that usps had refused to deliver to and so much more. This is their ideal of move in ready. As items were found they were notified. Shoot I even felt bad because they excessive amount of issues. But I was told they just got the property and they needed to know so they could fix it all. Well some things were addressed for instance they sent someone to look at the stove he attempted to fix it however the main burner didn’t work he said he needed some parts and then he never came back. Same issue with the sink guy, he came and gave a price and that was the last we heard. But let’s also keep in mind this was months down the road. At one point I was told (which I also have corresponding emails to prove) that the office had some drama going on and that was the reason our stuff wasn’t taken care of. I was injured due to the negligence of the property's upkeep. So this is just some of the issues we lived and dealt with. So we moved out and they decided to take it upon themselves to break Alabama law on returning our refund. They never notified us of any charges and never returned the 2k we paid. We were patient and when we started to ask about our refund, we were never told anything about them keeping and we thought we were getting it back. Contacted the attorney generals office and they basically told the AG that the items that were existing prior to our move in were items we damaged. So the AG basi y said we have to seek the court system to try get our money back. It was then brought to light they stated we never returned the garage door opener and keys. However I had pictures of them in the mailbox. They also stated a portable hot tub was left, not sure how when we gave it to a friend of ours. They went and took pictures a day before we were officially moved out. We never missed a payment and the home was left in better condition than we got it in. The owner of prestige was made aware of all of this throughout the entire process and then it was brought directly to his attention and he laughed and said we were liars and said good luck trying to do anything he isn’t touchable. So with all that at the end of the day just do your research on what company to rent from, because this one is shady and unethical!

I would recommend Vicki Yaron, she is one of their agents. She was really good. We didn’t actually have any financial transactions, but she was just a very good real estate agent. I have dealt with many real estate agents, and she was the best one I have ever dealt with. If we ever decided to sell our house, she would be the person I would use. She was great. We spent a lot of time with her, she drove us around, and we looked at houses on several different occasions. She came and looked at our house also, and we told her upfront that we weren’t necessarily interested in buying or in selling our house, we wanted to look. She treated us like we were real people, and I just want to remember her. I would send people I know to her. I absolutely would use her again in the future.