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W E Estes & Son

Electrical, Plumbing, Heating and Air Conditioning

About us

W.E. Estes and Son is one of Alabama's oldest electrical, plumbing, heating, and air conditioning service firms. Although we began in other endeavors, we have always worked to provide the most dependable and highest quality service to the people and businesses of North Alabama and South Central Tennessee. This tradition of service means that you can expect us to address your needs in a way that solves your unique problems. Additional retail & external office hours: 12:00 PM-5:00 PM.

Services we offer

Heating, air conditioning, electrical & plumbing

Reviews

3.69 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
11%
3
22%
2
22%
1
11%


Rating CategoryRating out of 5
quality
4.3
value
2.9
professionalism
4.2
responsiveness
4.3
punctuality
4.3
Showing 1-9 of 9 reviews

Andrew H.
06/2014
2.0
electrician, heating & air conditioning/hvac
  + 0 more
The work was completed and satisfactory, What I was very unhappy with was the fact that they (said) did NOT even have simple parts on their van that I assumed they should carry when out on a job. Therefore, they charged me a couple of different times for trips back to Athens to get parts and I was charged for their TIME and MILEAGE.
Description of Work: They came and repaired/serviced my heat pump---air conditioning unit

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$200

David H.
05/2014
3.0
electrician
  + -1 more
Good
Description of Work: Give estimate

Rating CategoryRating out of 5
value
1.0
professionalism
4.0
punctuality
4.0

$79

Ken B.
10/2013
3.0
heating & air conditioning/hvac
  + -1 more
The work was fine. They charged me a lot more than they quoted. The quality of the work was fine. I won't recommend them. The price was high. They showed up when they said they would.
Description of Work: I used W.E. Estes & Son several years ago. They installed a tank of water heater for me.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$2,000

David U.
05/2013
5.0
electrician, plumbing
  + 0 more
I have used Buzz Estes company on several occasions in the past ranging from repair to a well pump to replacing the water lines on rental house. The workers are very knowledgeable and professional. The price rates are on the upper end of the scale but the work is completed in a timely manner and most important it will be right.
Description of Work: Electrical and plumbing services on several occasions

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth M.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
I've used Estes for my HVAC/AC work for many years and have always been pleased. The company was recently sold to a Huntsville company. The new company offered me an annual service plan which saves me money and gives me an additional PM check every year. The men who actually did the checkup were the same folks who have always worked on my system. As long as these men continue to be the ones I interface with, I'm happy.
Description of Work: Annual preventive maintenance check.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Sudie D.
04/2013
2.0
plumbing
  + -1 more
The price was outrageous for what little work was done. About 1/2 days work cost $848. Rebuilt 3 bathroom faucets, replaced one (using the faucet I had previously purchased) and repaired and overflow in the bathtub. I do not recommend using these people again. The are way way too expensive! I installed the access panel for the bathtub overflow...I did not have confidence that the plumber was skilled enough.
Description of Work: The price was outrageous for what little work was done. About 1/2 days work cost $848. Rebuilt 3 bathroom faucets, replaced one (using the faucet I had previously purchased) and repaired and overflow in the bathtub. I installed the access panel for the bathtub overflow... I did not have confidence that the plumber was skilled enough.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$848

Amy L.
04/2012
5.0
electrician
  + -1 more
I would rate them high across the board and I would use them again in the future.
Description of Work: I used W E Estes and Son for my plumbing and electrical work. They came in and hung light fixtures for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wilda D.
01/2012
4.0
plumbing, electrician
  + 0 more
Went very well -- worker was very professional and seemed to know his stuff. However, the price for the service was excessively expensive (to me). It took a while to get worker to my residence as there was so much work on the company's plate at the time.
Description of Work: Used this company twice for same problem -- septic tank pump was not working. (1) Rewired the pump and suggested leaving the pump in as it appeared to be in good condition. (2) In about a year the pump went out again and the person said the pump was "seized" and a new pump had to be installed. (Did not get a break on the price as this was a second visit) The apparatus was rewired (electrically) and new pump was installed. Service is very, very expensive. Have not had any problem since. Also electrical problem was run down and repaired outside the home.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$950

Galen T.
09/2010
1.0
heating & air conditioning/hvac, plumbing
  + 0 more
I personally carried in a written request for the job I need done. Had all labor and supplies listed that I expected him to furnish and the items that I would furnish. He refused to give an estimate of any nature. Not from the written request nor to come look at the job and then give an estimate. He "does not give estimates on any jobs". He does charge you a rate on labor per hour, that begins when his worker leaves his place of business and continues to charge the hourley rate until his worker returns to his place of business. The job costs in my opinion, could be outrageous.
Description of Work: None "Refused to estimate job"

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


    Contact information

    103 W Washington St, Athens, AL 35611

    www.we-estes.com/

    Service hours

    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Electrical,
    Plumbing,
    Heating and Air Conditioning

    FAQ

    W E Estes & Son is currently rated 3.6 overall out of 5.

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    No, W E Estes & Son does not offer free project estimates.
    No, W E Estes & Son does not offer eco-friendly accreditations.
    No, W E Estes & Son does not offer a senior discount.
    No, W E Estes & Son does not offer emergency services.
    No, W E Estes & Son does not offer warranties.
    W E Estes & Son offers the following services: Heating, air conditioning, electrical & plumbing

    Contact information

    103 W Washington St, Athens, AL 35611

    www.we-estes.com/

    Service hours

    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM