Don Thomas Construction Inc

Great!! He came out on Sunday after we both attended our Church service. He really showed me the good,bad and ugly about my septic system. I would recommend him to anyone that's having septic system issues

Fast and deficient service. They did the work with in 7 days. Happy to work with them.....

Was supposed to have Elgin Septic come out for over 2 months. Excuse after excuse with them. Called Don Thomas on a Wednesday and he came out almost immediately. The next morning him and his crew were in as he said he would. Replaced our septic tank in less than a day. Went above what was expected. Would definitely recommend him for any type of construction, or remodeling needs. Thanks Don!

Don Thomas was amazing. I had two other companies work on my system and the couldn’t figure it out and charged a fortune for nothing. Don came out accessed my system wand preformed the repair. Honest, dependable and reliable company. He kept me informed throughout the process. I definitely recommend this company!

Everything was good. excellent job I recommend Don Thomas

They did good work and leveled our yard up when they were finished.

The service was good. They got it done really quick. They were on time and professional.

The service was good and fine. They were professional and on time

Definitely 5 stars! Don Thomas Construction is wonderful! We were moving from Georgia and bought an older home in Athens that needed some renovations. We were on a time crunch and only had 8 weeks to complete the renovations. He started the renovations the Monday after we closed on the house. I had a long list of changes: replace the old shower with a bigger one which involved moving some plumbing, remove the jetted tub and replace it with a soaker tub, replace all the old tile in the bathroom with new tile, replace 2 toilets, remove two pillars in the living room, paint the entire interior - walls, ceiling, doors & trim, and replace the kitchen tile with hardwood. Also, we wanted the detached garage sheet rocked and insulated, an air conditioner/heating unit installed, pull down stairs in both garages replaced, and a separate storage room built in the detached garage. But then I started adding more items. I decided the kitchen cabinets, bathroom vanity, and countertops needed to be replaced too as well as the tile around the fireplace. We also added a tank-less water heater. Mr Thomas knew a cabinet maker who could make the cabinets and keep me on schedule. When the pillars were removed, he knew where to get the hardwood type to make the repairs for the missing hardwood under the pillars. His painting sub-contractor and his electrician were fantastic. Needless to say, the renovations were finished on time for our furniture to be delivered.

The estimate process has been good with him and he's been great to work with so far and he has had great ideas.

I contacted Don in early April because of the reviews on Angie's List and we wanted him to remodel/enclose our patio and install siding on the house. He quickly came out to look at what we needed done. I was initially impressed by what he said he can do and how he said he worked. He said he would call within 2 or 3 days with a quote. Then NOTHING. I called and emailed and asked if he had a quote ready on April 16th. He replied the next day via email and said he was still working on figures. Then NOTHING. I emailed again on May 4th. They replied via email the next day and said they were still working on figures for the porch. THEN NOTHING. I emailed again and asked him to let me know if he didn't want the job - because he had it in the bag - and this was his response: On May 5, 2016, at 12:07 PM, Don Thomas wrote: Okay ... yes we are very busy . So if you want to move on , I understand . It will probably be a few months before we can start . thanks again ! Thank-you, Don Don Thomas Construction Inc dtcinc.info I mean seriously?!?! So I responded back with: On May 5, 2016, at 12:24 PM, wrote: That’s not at all what I said. I still want an estimate. I was asking if he doesn’t want the job to let us know. He replied back with "Call me" and his phone number so I did. He said he was still working the numbers but his rough estimate was 45K for the whole job and if we were ok with that he would come early the next week and do final numbers and a drawing. THEN NOTHING!!! It's unfortunate that my time didn't mean as much as his apparently. I just don't understand this at all. He HAD the job and we were treated this way. I mean I literally CHASED this guy down several times to give him the job and NOTHING! I have the string of emails as reference. If he didn't want to job he should have just said so. Easy peasy. So, I am over the wait - should have been over it long ago - and now unfortunately rating with an "F". SAD.

Right up to the coolest 4th of July I remember in Madison AL, it was very, very hot! Our HVAC was pumping condensation water out like crazy, HVAC was not working, and the ceiling was damaged. I called Don Thomas Construction, because I needed help ASAP, and our renters needed Air Conditioning ASAP. Don juggled his schedule, the morning after we talked, and sent out a crew that was able to 1. Get the drainage problem fixed, 2. get the AC working again, 3. Level and brace the HVAC unit, 4. Make the ceiling fix, all in one day!! Don Thomas is for sure, our Go-To Guy! Every time I have had any need come up, emergency or not, Don Thomas has NEVER let me down! Highest Recommendation for Don Thomas Construction!!

Don Thomas Construction did a phenomenal job! We coordinated with the crew each morning, when they arrived between 0730 - 0800, so as to give our dogs maximum time in the yard. Each day, the crew cleaned up, and left things tidy. This was yet again, another wonderful experience with Don Thomas Construction, and we plan to use them for all our future needs. Exceptional service, every time!!

Excellent work. One day for framing one day for insulation and close-out. Crew was respectful and considerate, and cleaned up after themselves nicely.

Took them only a couple of hours and no problems

Don was the only contractor I called that was willing to work with my insurance company when my pipes froze. When he came to my house and found out that I had been without water for 5 days he called his crew right then and there and they fixed the leaks and I had water. Two weeks later the insurance adjuster showed up and that night pipes burst again and Don came to the rescue the next day. We had to wait a few more weeks until insurance paid the claim and Don's crew came out and replaced the bad pipes and siding. It looks great. The only complaint I have is that he was so busy trying to help all the folks that had pipes burst that sometimes I was lost in the shuffle and he had to put me off a few days. I would hire him again in a minute.

On both occasions I was stood up by Mr. Thomas. The first was a phone meeting that I set up while I was on business travel to the West coast, because of the time difference I had to get up early to make the call. I waited around and no call, nor was there an attempt to reschedule even after the fact. I thought perhaps anyone can make a mistake and I must have simply fallen through the cracks. About a week later I left a message on the phone number I had. I was contacted later by a lady who explained that they must have lost my information. I said that was fine would they like to try again. She then set up a face to face meeting with Mr. Thomas and myself on Monday at 5pm. Later than I wanted because I had to cancel a social engagement to make the meeting. The project is important to me and I'm anxious to get started, so I agreed. Again, Mr. Thomas was a no-show, about 15minutes after the agreed upon time I called the number I had and reached voice mail (I have never called the number and had someone answer). I explained I was waiting and if Mr. Thomas was not going to make it we could set up another time. I never heard back from anyone, nor was there a message on my phone. I can't imagine with this level of professionalism that anyone would have an acceptable experience with this contractor. If you are a contractor and are not interested in a project, please just let the customer know and save us both wasted time and effort. Furthermore, if you are taking the time as a customer to meet with a professional, show some cutesy and provide a cell number to the person you are meeting with so proactive coordination can occur. Each time I was left hanging with only voice mail to converse with.

Don Thomas is a true professional contractor. He was referred to me by another company I was using of mold remediation Puroclean, which I found on Angie's list) because I needed the name of an excellent contractor to build me a safe room (addition to my house). While here he had several pictures to show me of his past work and talked to me about my job. During the time we were talking it was discovered by accident that I had problems with my water heater and the whole crawlspace was soaking wet and hot. As it turned out the top valve had popped and in checking further it needed to be repaired right away. Don picked up the phone and got his plumber over to the house pronto with a new part and repaired it. In checking further it was discovered that I would need a new water heater but I was good for the night. First thing the following morning the plumber was back with a new water heater. It was a good thing he came because the new valve had popped as well. They took care of everything without missing a beat and I appreciate the work they did and the promptness in doing it. Don Thomas also did the plumbing, electrical repairs, to include rebuild of main house shower, rebuild toilet parts, rebuild washer box, rewire water heater, etc. on my late mother's house to get it ready to sell. He and his crew did an excellent job there. The total cost was $2185...this was very reasonable for all that he did.

If you are looking for a contractor that will exceed your expectations and meet your budget, you can stop looking. This summer my wife and I decided that we had enough of fighting wasps, carpenter bees and other assorted critters while outside on our wooden deck. We thought a screened in patio would be more enjoyable. The problem was finding a contractor. After all, we have watched the judge shows on TV and contractors are only slightly more trustworthy than attorneys. So the challenge was to find a contractor that would do quality work and not rip us off. We started my searching the web and finding three contractors that would give us a quote on taking off our deck and screening in a patio. We actually contacted four. The first one came out and told us that while he was more expensive he was known for doing better work - a warning bell went off. Another one came out and wanted us to get blueprints from an architect. A third didn’t show up on the day that we had an appointment. Fortunately one of the four contractors we contacted was Don Thomas Construction. Don and his wife came out on time and discussed what we had in mind. He told us exactly how he would pour the patio we wanted, screen it and put a roof on it. We liked what he said and we liked Don and his wife. As they were leaving, my wife asked them what we be the cost of turning our future screed in patio into an all season room instead. Don gave us a loose estimate and our plans changed. We were now going to have a 20 x 20 all season room. Our fears about whether or not we had a good and trustworthy contractor quickly went away. We had a firm estimate the next day that was extremely reasonable. There was no money up front but payments were based on completion benchmarks. We were always informed of what was being planned. The crews that Don sent to do the work were always professional and courteous. While you cannot tell, we have expanded our all brick home by 400 square feet. We have six large windows, two skylights, and a 200 plus square foot patio to our home. Home that we didn‘t have before. Don Thomas Construction exceeded our expectations and came in under budget. What more do you want?

Once again (the second project done for us by this contractor), superior/outstanding work was completed within the desired schedule, and at a fair price. In addition, the workers moved our heavy possessions as if they were their own- nothing was damaged in any way. Perhaps equally as important, at least to us, as the high quality work is that you can totally trust Don and his workers. Based on experience with this second project, we continue to plan to have all of our future work performed by Don Thomas Construction

We had tried to get estimates and schedule the work with other contractors - apparently the job was too small for some contractors. Then we met with Don Thomas who correctly perceived our need, and redirected other on-going work for others so that two of his excellent workers could be dedicated to the project. Another example of consideration was that every evening the bathroom was returned to a condition that made it useful for basic functions over-night. First time to meet Don Thomas was on Monday, April 1, 2013 at 11:00am. Work was started the following day, April 2, 2013, at about 8:00am. Project was completed on Friday, April 5, 2013. Needless to say, we were extremely satisfied with the quality and professional manner in which the work was accomplished. Based on this experience, we plan to have all of our future work performed by Don Thomas Construction.

Very professional, just a little pricey

We were very happy with Don from the moment we initially met to discuss our project. Prior to signing a contract, Don took us around to numerous similar projects, he had built in the area. Each time we dropped in on previous customers, Don and us were welcomed into their homes, and they were happy to share with us their own experiences. Once we started the project, Don kept in daily contact, letting us know status, and plans forward, usually in person, sometimes by phone. Don's extensive building experience was appreciated, because, he made many suggested improvements during our project. Our building project, had a bit of requirements creep, induced by us (our fault), but, Don was able to accommodate along the way. Quite honestly, both me and my wife, have ended up with a final product that has far exceeded both of our expectations. Don Thomas and his wife, Camille, have been an absolute delight to work with.. Don Thomas Construction has earned our Highest Recommendation!

The job was done in an outstanding manner with outstanding results, and at an affordable price. The roofing crew put in some very long days to ensure that things would stay dry when forecasted rain came. Don, the business owner, knows his business very well, which allowed him to foresee likely needed repairs, recommend use of superior (but affordable) materials, anticipate the proper amount of time to schedule for job completion, and make an accurate cost estimate. He is also a likeable guy, but this outstanding assessment of his work is not based on that likeability factor because in my humble opinion, some customers tend to base a good part of their feeling about how well a job is done based on how well they liked the contractor. Another positive attribute is that Don can be trusted in his business dealing. He was totally above board in interacting with us, plus he has superior communication skills - he was able to clearly explain the needed work to us who have little knowledge of what the work actually entailed. Hope this info is adequate enough to help others make a decision in their selection of a contractor...

1. We signed a contract with Don Thomas and his wife to do the above on October 30, 2012. At the time, we were told the job would take three or four weeks. (Don said three, his wife said four.) 2. At first, we were very pleased. Don seemed very knowledgeable, and eager to help us plan the project. He said we should get plenty of electrical outlets because they wouldn't affect the cost at all. We wanted the stairway outside, so at the contract-signing Don suggested putting in a dormer for the doorway, which was done. As the work progressed, when a worker said we couldn't have two windows in the back of the upper room (one for an air-conditioner) because of lack of height, Don told him to put the two windows right together, which solved the problem. 3. The people who laid the slab were very professional and did a good job. The men who did the framing of the building did a good job, too, as far as I could tell. For the first few weeks there were workers at our house every weekday, and the job was going along at a good clip. We figured it would surely be done by December 15 at the latest. 4. After Thanksgiving, it seemed that our job was put on the back burner. (I'm guessing that happens with Don Thomas Construction because of the pay schedule the contract calls for: 60%, 20%, 20%. Once Don gets the first big payment (60% of the total), I'm guessing he transfers his work to other customers just beginning, so that he can get their 60% payments...and those jobs take presidence over the 'older' jobs.) At any rate, throughout December people only worked on our garage two times per week....and after New Years Day, only one day a week (sometimes only a half-day). The job wasn't actually completed until February 15, 2013....a far cry from "three or four weeks"! 5. The outside stairway looks good...its 'layout' is very nice...but I doubt the 'framing' wood they used was at all 'treated'. It's been in place for only four months, and already my husband has had to replace two of the top rails because of excessive splintering. The diagonal rail that the stairs attach to now has a huge (one foot long) badly cracked/gouged/splintered area. Nails caused more cracks by being pounded in incorrectly. The 4-by-4s holding the stairway up already have cracks and knotholes are opening up into black pits. The vertical slats are also splintering rapidly, though some worse than others. Treated, decent wood should last at least a year, right? Here the first summer hasn't even begun, and we are rushing to treat all the wood ourselves to save it from further deterioration. (In fairness...the steps themselves do seem to be of much better quality wood, although their appearance is marred somewhat because the workers often laid it with the wood-stamps facing up/out instead of down/under.) 6. The ceiling of the upper room was painted nicely; the walls were painted so-so...but why did one of the workers apparently 'clean' his paint brush by making two wide purple strokes across the middle of our new door? 7. Although our contract called for one garage door to be both motorized and insulated, and the other (back) garage door to be motorized, what was installed was one motorized non-insulated door with a motor too small to lift an insulated door, and the back door without a motor at all. We dealt with the ommisions through negotiation; but because of what was actually installed I really don't think Don ever intended to give us what the contract called for. (He actually said his wife 'shouldn't have written it down that way.) 8. As the job lingered on and on, and my husband would call to find out the status, Don would assure him workers would be there the next day; the next day would dawn bright and sunny; no workers. Over and over again. He always had an excuse. At first we were sympathetic because we believed his excuses...but after a while it got old. We just stopped believing him. We tried paying before the contract called for payment, hoping that would hurry things up. Big mistake...if anything, our quick payment likely slowed things down! Toward the end, Don wanted almost all of the final payment before the work was completed; we figured (correctly, I believe) that if we lost the only leverage we had, of not paying any more before the payment was actually due, we would have waited even longer than we did for the job to get done. 9. At the time of the contract-signing, we were told that there would be a final walk-through before the final payment was made. Didn't happen. I think we were just so sick of dealing with excuses, and anxious to be able to actually use our garage...we just wanted to have it over with...(although we did insist--and we had to insist--on having windowsills put in and screens installed). 10. It's a shame, really. I started out thinking I'd be giving him all As. And I waited to write my review because hate to say negative things. The garage really does look nice from the street. But we paid a lot of money, and we still have to 'patch things up'.