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Artic Refrigeration Service

Heating and Air Conditioning, Appliance Repair

About us

We are a family owned businnes that started in 1973. We service Limestone, Madison, and Morgan counties. Fully licensed and insured. 24 hour service.

Business highlights

52 years of trusted experience
Emergency Services Offered

Services we offer

Commercial & residential heating & cooling, installation.

Services we don't offer

Residential refrigeration.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.36 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
0%
2
0%
1
17%


Rating CategoryRating out of 5
quality
4.3
value
4.3
professionalism
4.3
responsiveness
4.7
punctuality
4.7
Showing 1-6 of 6 reviews

Ruth L.
04/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: 1) Digagnostic-HVAC unit under warranty and will be replaced |2) Restarted 2nd unit that had stopped

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cynthia C.
01/2012
5.0
heating & air conditioning/hvac
  + -1 more
My husband uses them for his restaurant and loves this company. We will always use them for residential now as well as for our restaurant. They knew exactly waht was wrong with it. They gave us a good estimate. The came out quickly and nothing has been wrong since. They laughed at the other estimates we had.
Description of Work: Artic Refrigeration Service repaired my air conditioner unit. They replaced a thermostat and replaced some wiring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$301

marilyn V.
11/2011
1.0
appliance repair
  + -1 more
I wasn’t happy with them. He came to fix a freezer to my restaurant and ice machine and he took tediously time. He came and talked a lot while he wasn’t working. I don’t like to talk to somebody who is fixing something because they are on the clock. He said something was wrong and he had to go get a part. Then came back and said that something else was wrong too and he had to get another part. I would never call them again. He just prolonged everything.
Description of Work: I used Artic Refrigeration Service for fixing a freezer and ice machine in my restaurant about two months ago.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0


Response from Artic Refrigeration Service
We repaired what was broken, yes we had to leave and pick up parts and yes we did take the time to stop and explain to the owner what we were doing, customer not happy with problems with his equipment. Customer not in business any more.

Ruth L.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
they were very polite, only did the repairs that were needed, I would definitely use them again
Description of Work: inspected and repaired 3 AC units

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Thomas P.
01/2011
5.0
heating & air conditioning/hvac
  + -1 more
The work turned out very good overall. I chose them because of their price and also because they were recommended by my mother-in-law. I would recommend them for their prompt service. Their price was good. They were very knowledgeable about the products that they sell and would put in. They did a very good job.
Description of Work: I have used the services of Artic Refrigeration Service on the 20th of November 2010. They put in a new air conditioning unit for my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,400

Jeff P.
06/2009
5.0
heating & air conditioning/hvac
  + -1 more
We are very satisfied with our new heating and air conditioning system. The employees were very professional and worked very quickly. They removed and disposed of the old ductwork and cleaned up after the job was finished. They also accommodated a couple of requests during the installation with a very positive attitude.
Description of Work: Very positive experience. Let me start off by explaining that I am very hard to please and expect quality work and attention to detail as well as quality products. I requested many quotes for the complete removal and replacement of the heat pump and duct work for our home. I had very specific requirements for the replacement. The ducts had to be insulated on the outside to prevent mold growth on the inside of air passages. The system had to incorporate Ultra Violet lights to reduce bacteria and mold and had to include an electrostatic filter to remove dust and pollen and other airborne pollutants. I also had the requirements for the additional features to be accessible from the exterior of the house. This required special ductwork to accommodate the UV filter / Electrostatic filter with an access opening for servicing between the outside unit and the wall of the house. We requested a much larger cotton based return filter to catch airborne particles that would pass by an ordinary furnace filter. The house also needed some additional vents to cool problem areas that we had experienced prior to the new system. Artic Refrigeration was not only the best value they also were eager to accommodate my special requests.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

    Contact information

    18717 AL Hwy 251, Athens, AL 35613

    www.callartic.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Appliance Repair

    FAQ

    Artic Refrigeration Service is currently rated 4.3 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 4:30 PM

    Tuesday: 8:00 AM - 4:30 PM

    Wednesday: 8:00 AM - 4:30 PM

    Thursday: 8:00 AM - 4:30 PM

    Friday: 8:00 AM - 4:30 PM

    Saturday: Closed

    Artic Refrigeration Service accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,PayPal,Visa
    Yes, Artic Refrigeration Service offers free project estimates.
    No, Artic Refrigeration Service does not offer eco-friendly accreditations.
    No, Artic Refrigeration Service does not offer a senior discount.
    Yes, Artic Refrigeration Service offers emergency services.
    Yes, Artic Refrigeration Service offers warranties.
    Artic Refrigeration Service offers the following services: Commercial & residential heating & cooling, installation.
    Residential refrigeration.

    Contact information

    18717 AL Hwy 251, Athens, AL 35613

    www.callartic.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    Closed