About us
Business highlights
36 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Free Estimates
YesEmergency Services
YesAccepted payment methods
Photos of past projects
Reviews
5.011 Reviews
Showing 1-11 of 11 reviews
Deborah D.
07/2015
carpet installation, ceramic tile, flooring contractor
 + 1 moreunknown
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Yes, I recommend this pro
Trudy B.
06/2015
ceramic tile, flooring contractor
 + 0 moreIn mid 2014, Alabama Floors installed a new vinyl plank flooring in our great room and ceramic tile in our bathrooms. The work was accomplished quickly and at a fair price based on our evaluation of cost estimates from other potential providers. In early 2015 we began to experience problems with the vinyl plank product. Alabama Floors worked with us and the manufacturer to resolve curling and plank separation issues we were having. The vinyl plank flooring was installed in accordance with manufacturer instructions, however as problems appeared the manufacturer did not stand behind their product and took no responsibility for the problems. Alabama Floors stood behind the product in spite of the lack of integrity shown by the manufacturer. They removed the vinyl plank flooring at their cost and gave us a full credit for what we had spent. We had Alabama Floors install ceramic tile in the places where the vinyl plank had been. We are extremely satisfied with Alabama Floors and their efforts to ensure that we were satisfied customers. The integrity and customer support they demonstrated were exceptional. We will not hesitate to use them in the future, and recommend them to other potential customers.
Description of Work: Installed new tile flooring in great room, (living, dining and kitchen) and 2 bathrooms.
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Yes, I recommend this pro
$8,000
Julie T.
09/2014
home remodeling
 + -1 moreOn time worked quickly and efficiently, answered questions, very nice.
Description of Work: Tearing up old carpet and pad and putting down new pad and carpet.
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Yes, I recommend this pro
$2,100
Nancy H.
07/2014
countertops, flooring contractor, marble & granite
 + 1 moreVery professional. We were able to negotiate price with them. Provided clear instructions on installation. We removed the old counter tops ourselves. Showed up with said they would. Installation very good. Very pleased with service - would use again.
Description of Work: Installed granite counter tops in kitchen.
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Yes, I recommend this pro
$2,500
Response from Alabama Custom Flooring & Design Inc
Kim M.
06/2014
flooring contractor, home remodeling
 + 0 moreunknown
Description of Work: I appreciated the free estimate, but if you also would like to have a solid approximate estimate in the store after you select the tile, trim, grout etc, I'd recommend having some basic measurements before you arrive at the store. By having that, it provided a good estimate of what materials would cost for your space. I really liked how shipping costs were included in the estimate so those extra fees don't pile up after getting the materials estimate. While you can shop for a certified/insured installer, they have regular sub-contractors they use and can provide installation estimates as a part of your estimate. The sub contractor used for my tiled shower job if often referred for shower jobs. He did a great job matching the diagonal tiles as it turned the corner. He had a lot of patience to ensure the finished product looked great. The Schluter system seems very effective for the soap dish option, drain area, and fixtures. I chose to get the seat installed as well where it appears suspended in air in the corner. It feels solidly installed and withstands a lot of weight. I really liked that the subcontractor and Alabama Tile had a professional relationship when kinks needed to be sorted out. It took me out of being the middle man when additional things were needed. While the job took longer than the 4 days estimated, part of that was my fault when I didn't already have in my possession my new trim fixtures so having that on hand would help expedite your installation. So the price, customer service, materials delivered to store within a week, installation subcontractor recommendation and cost estimate, and Alabama Tile does a walk through at the end of installation to ensure customer is happy with job are all good reasons to use this business.
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Yes, I recommend this pro
$4,200
Trudy B.
06/2014
carpet installation, ceramic tile, flooring contractor
 + 1 moreThe crew showed up on our agreed date and worked very fast removing the old carpeting and tile floor in our kitchen. They were very friendly and worked very hard. They also cleaned up after themselves. The only negative thing was sometimes the communacation about times returning could of been better. Overall, we were very pleased with the products we purchased and how they were installed. Our floors look beautiful!
Description of Work: They removed our carpeting and installed our new vinyl floor. They also installed new carpeting in a bedroom and installed new tile in 2 bathrooms.
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Yes, I recommend this pro
$7,700
Response from Alabama Custom Flooring & Design Inc
Jayne Ann H.
03/2014
flooring contractor, home remodeling
 + 0 moreunknown
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Yes, I recommend this pro
Response from Alabama Custom Flooring & Design Inc
Kimberly B.
03/2014
flooring contractor
 + -1 moreThese guys are the best!! They did a great job and were quick and professional. They worked very well with each other, and they were very friendly and patient with my dogs :)
Description of Work: Installed new laminate wood flooring.
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Yes, I recommend this pro
$1,000
Lisa M.
12/2013
countertops, flooring contractor, home remodeling, marble & granite
 + 2 moreThey installed granite countertops in kitchen, carpet on stairs and laminate floors in 3 rooms. They did a great job.
Description of Work: I used ALABAMA CUSTOM FLOORING & DESIGN INC
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Yes, I recommend this pro
$4,000
deborah K.
04/2013
flooring contractor
 + -1 moreThe work was performed as they stated. It took 3 days to complete the job which was what they told me it would be. The person(s) doing the work were very professional, trustworthy people and they did a great job. I am very statisfied with the whole experience. Trey was the associate that assisted me and he was very professional and followed up to ensure I was happy with the work. I would definitely recommend them and will be using them again in the near future for some additional work I want done.
Description of Work: Had water damage in bathroom and laundry room so had to have the sub-floor replaced and tile laid.
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Yes, I recommend this pro
$1,200
Ricky H.
12/2012
countertops, flooring contractor, marble & granite
 + 1 moreOverall pretty good. The flooring guys were pretty reckless when taking up 5/8 in. plywood, but it was a tough job. The manager, Gary, is a great guy and very easy to work with.
Description of Work: Kitchen countertops replaced with granite. Tile floors installed in kitchen and two bathrooms.
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Yes, I recommend this pro
$8,200
Response from Alabama Custom Flooring & Design Inc
Contact information
23000 Hwy 72 E, Athens, AL 35613
www.alabamacustomflooring.comService hours
Monday:
8:00 AM - 6:00 PMTuesday:
8:00 AM - 6:00 PMWednesday:
8:00 AM - 6:00 PMThursday:
8:00 AM - 6:00 PMFriday:
8:00 AM - 6:00 PMSaturday:
8:00 AM - 2:00 PMLicensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Flooring Sales and Installation,
Kitchen and Bath Remodeling,
Marble and Granite,
Countertops and Backsplashes,
Ceramic Tile,
Carpet Sales and Installation,
Hardwood Flooring Sales and Installation
FAQ
Alabama Custom Flooring & Design Inc is currently rated 5 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 2:00 PM
Alabama Custom Flooring & Design Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Alabama Custom Flooring & Design Inc offers free project estimates.
No, Alabama Custom Flooring & Design Inc does not offer eco-friendly accreditations.
No, Alabama Custom Flooring & Design Inc does not offer a senior discount.
Yes, Alabama Custom Flooring & Design Inc offers emergency services.
No, Alabama Custom Flooring & Design Inc does not offer warranties.
Alabama Custom Flooring & Design Inc offers the following services: Kitchen & bathroom remodeling. Flooring - hardwood, carpet, tile, laminate & vinyl. Granite countertops & backsplashes
Contact information
23000 Hwy 72 E, Athens, AL 35613
www.alabamacustomflooring.comService hours
Monday:
8:00 AM - 6:00 PMTuesday:
8:00 AM - 6:00 PMWednesday:
8:00 AM - 6:00 PMThursday:
8:00 AM - 6:00 PMFriday:
8:00 AM - 6:00 PMSaturday:
8:00 AM - 2:00 PM