Description of Work: Great job with fast reaction time.
Rating Category
Rating out of 5
Yes, I recommend this pro
Anthony L.
07/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: I had a unit that was way past its lifetime and needed service I called around to several different HVAC service companies and got the runaround. After calling Haynes HVAC they sent Chase out to see what was going on. He was on time, professional and very informative. The old unit had to go, he found several leaks that weren't safe for my family or my pocket in the future. He then called in and immediately got me 3 different options and quotes. We set the appointment, a few days later my new unit was installed. After installation the owner Michael Haynes, who oversaw the installation, went over every detail on what they did and why. He handled the warranty paperwork so I didn't have to remember to do it, that was a big convenience for me. A great experience. If you want experienced people working on your unit pick these guys.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,600
Thomas L.
06/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
howard M.
03/2016
5.0
heating & air conditioning/hvac
+ -1 more
Found tripped circuit breaker. Checked system.
Description of Work: Found problem and fixed it in less than 15 minutes
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Mike R.
01/2016
1.0
heating & air conditioning/hvac
+ -1 more
The tech was under the house for less then a minute came out saying I need a new furnace. Said a sensor was tripped that senses air leaking behind burners. After listening to him talk a minute, I told him I was just looking at the furnace and proved his theory wrong. He went back under and tapped the gas valve and it fired up. Same thing I've been doing off and on the past month. He was trying to just sell mqe a new system instead of figuring out the real problem. Good thing I know a little about gas furnaces, otherwise I might be stressing about buying a new furnace right now. I wouldn't recommend this company
Description of Work: Checked my gas furnace
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$75
Response from Haynes Heating & Air Conditioning
The facts are: The technician found that the gas valve was sticking - there is no such sensor that detects "air leaking". He was told that the gas valve would be expensive and because of the age of the furnace he might consider a new furnace. It's his house and his money. We NEVER tell a customer he HAS to replace. We state the facts and let the customer decide. We do charge $75 to diagnose a problem. His furnace was diagnosed, his options were given to him, and the technician left. We also give credit for the service call toward the repair but it is policy to collect the service call fee on the first call because of cases like this. I'm sorry we couldn't repair his problem for the service call fee but we can't stay in business long when we give away hundreds of dollars in parts. The only way to fix his problem was to replace the needed part or replace the furnace. He was given those options. There is nothing else we could do for him other than donate the needed parts, which after this review, is not very likely.
karen G.
11/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Great
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$132
SELENA H.
10/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Very well. Complete new hvac system. Great job very neat.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Rob W.
10/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Steven D.
09/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Replaced the condensor fan and check system. All went well!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Pamela W.
09/2015
5.0
heating & air conditioning/hvac
+ -1 more
My a/c stopped blowing cold air; I noticed it around lunchtime, found Haynes on this list and gave them a call. They were at my house by 3:30 the very same day, which I certainly did not expect! A nice young man named Chase checked out the unit and determined there was a leak and pretty much all of the R22 freon was gone. He cleaned off the outside filters and added 5 lbs of freon. By 4pm that same day my house was cooling back down. I will be building a new house here on my property in the next couple of years and will DEFINITELY be contacting this company again to do the HVAC work in the new house!
Description of Work: Cleaned outside a/c unit and added 5lbs of freon.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$335
David R.
07/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Removed old heat pump and installed a new one. Installed unit ahead of schedule. Great response and work. I have used Haynes before and will use again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jason W.
07/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Cleaned coils. Air started cooling.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$75
debra H.
01/2015
5.0
heating & air conditioning/hvac
+ -1 more
Very professional. Arrived when planned and discussed findings. Did the work and cleaned up.
Description of Work: Service call needed when we could not get the heat to turn on. Came to the house on the date/time as promised and performed necessary work. Very professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Christopher H.
04/2014
5.0
heating & air conditioning/hvac
+ -1 more
I would highly recommend Haynes to anyone. They are very professional and guided me through step by step everything they were doing and needed to do to get my A/C fixed. I will definitely be doing business with these guys from here on out. Thanks to Mike for working around my work schedule! The repairs weren't run of the mill so it was a little pricey. I did get an Angie's list discount on the service call, so that ended up being $60. The repairs with parts and labor were $390. So all together $450.
Description of Work: Great all around experience
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
L C.
04/2014
5.0
heating & air conditioning/hvac
+ -1 more
Service man came to Jacksonville. Called us to let us know he was on his way, arrived on time, and was friendly. Spent about 45 min doing a check-up. There were no problems or repairs.
Description of Work: Spring Check-Up on AC units.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Fredric F.
02/2014
5.0
heating & air conditioning/hvac
+ -1 more
Showed up on time. The old unit had been in for many years and was very difficult to remove. Spent a couple of hours removing the old motor. Installed a new motor.
Description of Work: Replace central heat blower motor.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
jon W.
09/2013
5.0
heating & air conditioning/hvac
+ -1 more
Unusual for me to write a superb review as this one but it was acceptional. Purchased a short sale/foreclosed house with some parts in poor condition. I expected to spend a lot of money, greater than 1000.00 to repair or a lot more to replace AC and Heating units. He checked and cleaned, Repaired electrical breaker and replaced capacitor and check freon levels. I have had this service at other houses and expected at least a 400.00 invoice. Shocked at 135.00 with him spending almost 2 hours plus explaining future service and maintenance. NO I am not associated with the company or any benefits of giving this review.
Description of Work: Air conditioner and Heating unit service and clean. Replaced one part and checked all electrical.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Billy .
06/2013
5.0
heating & air conditioning/hvac
+ -1 more
My A/C went out in the middle of the summer heat. I called Haynes Heating and Air Conditioning and make an appointment for Mike to come out to repair my unit. He was here when he said he would be here. He checked my unit and said that as old as it was (16 yrs. old) that it would be cost prohibitive to repair...that I needed a new unit. He said he could temperarly repair the unit until a new one arrive the next day. He came the next day...installed the new uint and had it cooling in no time at all. Mike's professionalism, punctually, response time, and quality of work was top notch and at a reasonable price. I have known Mike personally for many years and he has been my and quot;go toand quot; repair person for all those years. I would not use anyone else because I trust in what he does. I have not had any problems with any of Mike's work....it is of the highest quality.
Description of Work: Installed new heat pump
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Richard B.
06/2013
1.0
heating & air conditioning/hvac
+ -1 more
From here on out, I have a professional who I can trust, in Bell Heating and Air Cinditioning, Inc.
Description of Work: When I called him, he blew me off, and said he would call back. He gave me the impression, that my AC problem wasn't worthy enough for him to take on, as if he had bigger fish to catch. He called late, much later on, to say he was in my area, and got mad when I told him it was already have someone else to take care of it. He said I could have called and told him, before he was in my area. How the heck am I suppose to know his whereabouts? He then hung up on me, as if he was mad. He called the next day, and asked me if everything was ok now. As far as I'm concerned, he was a day late, and a dollar short, and not really concerned at all. I will never contact this person ever again.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Haynes Heating & Air Conditioning
The only accuracy in this review is that he called. It was on the morning of 6/7/13. I told him I could get to him around mid to late afternoon. He said that was fine. There was absolutely no negative tone from either of us, as he described. I called him at 2:37 pm(That was not late as he said. It was right on time, if not earlier) to let him know I was almost there. He then informed me that he called someone else, even after he agreed to my appointment time. He didn't bother to call and tell me that his unit had already been repaired. His actions cost me over 20 miles of driving and more than 45 minutes of wasted time. Was I mad as he described? Absolutely, but I didn't hang up on him. I asked why he didn't call me to cancel and he hung up on me. I did call him the next day to simply ask what went wrong, so I could prevent the same situation in the future. I left a voicemail which he has not returned. I guess he expected to be put on a pedestal and placed in front of all my other customers. I have never had a complaint about any aspect of my service, especially about being on time, which I was for this job. I did exactly as I promised. If he would have kept his appointment as he agreed to, he would be another very satisfied customer of Haynes Heating & Air Conditioning.
Mark P.
03/2013
5.0
heating & air conditioning/hvac
+ -1 more
I called him first thing that morning and he was here by 10am. He was Very Professional. I have used his service several times in the past where I work for every thing from simple service to replacement of entire systems.
Description of Work: Emergency Saturday Morning Service on Unit. Ignighter in Gas unit had to be replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
David P.
02/2012
5.0
heating & air conditioning/hvac
+ -1 more
His name is Mike Haynes. He got everything fixed. He picked up half my hotel stay when we had to go out to get part. He is in my area. I was satisfied with his service. He is not only good, but is also very generous with his knowledge and expertise. He is absolutely magnificent. I would recommend him.
Description of Work: I used Haynes Heating & Air Conditioning to replace one little module in my unit. It had to come from a supplier in another state. It had to be routed through several other cities to bring it to us. It took us four days to get that part.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Heating and Air Conditioning
FAQ
Haynes Heating & Air Conditioning is currently rated 4.9 overall out of 5.
Haynes Heating & Air Conditioning accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
No, Haynes Heating & Air Conditioning does not offer free project estimates.
No, Haynes Heating & Air Conditioning does not offer eco-friendly accreditations.
No, Haynes Heating & Air Conditioning does not offer a senior discount.
No, Haynes Heating & Air Conditioning does not offer emergency services.
Yes, Haynes Heating & Air Conditioning offers warranties.
Haynes Heating & Air Conditioning offers the following services: Service, Repair, Replacement, & New Installations of Gas and electric units, including heat pumps and dual fuel units.