When I requested the service I advised them that I knew what the problem was and had the part on hand, all it was required was the installation of the cooling fan in the slide-in range. I was quoted a price of $75.00 for labor per hour. I asked:" all I have to pay is the $75 per hour for repair?" Kim confirmed. She also told me that at one time it took two hours to replace a fan. The repair was done in less than an hour but I was charged $170.-. $95.00 for the service call plus the $75.00 labor. I questioned the charges and the repairman called Kim and I also talked to her. Result: We have to pay $170.00 for 40 minutes of work. I understand that usually, the repairman has to come to diagnose the problem, order the part, come back, and repair the appliance. In our case, he only had to come once to install the part. The repair guy was very courteous and did a great job. Communication and pricing are lousy. I will never recommend or use Clevenger again
Description of Work: replace cooling fan in slide in range
Rating Category
Rating out of 5
value
1.0
Bill B.
05/2016
5.0
appliance repair
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Thomas L.
05/2016
1.0
appliance repair
+ -1 more
unknown
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
$200
David D.
04/2016
1.0
appliance repair
+ -1 more
unknown
Description of Work: I called to have dishwasher repaired. This service provider never showed up and never called to say they not able to fix my dishwasher.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Denise W.
11/2015
5.0
appliance repair
+ -1 more
unknown
Description of Work: The repairman looked at problem, gave estimated cost to repair and recommended replacement of washer instead of repair- so they actually only made profit on the consult. I appreciated the honesty. This was not the first time I had used Clevenger Appliance Repair and they have always been good to work with.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Jacqueline W.
06/2015
5.0
appliance repair
+ -1 more
unknown
Description of Work: This is my go to for filters for my refrigerator. The first time I went I didn't know the model number and they looked it up for me. The price can't be beat and I prefer to support small business where you get personalized service without being pressured to buy more.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$20
Tyre K.
04/2015
2.0
appliance repair
+ -1 more
unknown
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
Ed L.
04/2015
5.0
appliance repair
+ -1 more
Everything went very well and no bad things to say. As a matter of fact , I'm calling him today to see about buying a used fridge for a back up to the one in the house.
Description of Work: He transferred the cooling system from an used refrigerator to my 1937 GE fridge that was bought new by my grandparents in 1937. Parts can't be found for it anymore. He made it work and it works perfectly ! For the amount of work and time it took to do that ,I think the price was fair ( $200.00 ). I have it in my workshop where I can enjoy it almost every day. It allows me to take quick little trips back to my childhood. I am 71 years old and I can visit Maw Maw's kitchen often.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Mary B.
03/2015
5.0
appliance repair
+ -1 more
Everything went well. No problems. Thought the labor cost of $135.00 was a little much. The part was $30.00.
Description of Work: Repaired a Kitchenaid dishwasher door that had a broken spring.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$167
Jim H.
12/2014
5.0
appliance repair
+ -1 more
unknown
Description of Work: Installed new ice maker.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Kris J.
12/2014
5.0
appliance repair
+ -1 more
unknown
Description of Work: They needed to put the belt back on the washer and add bolts to it so it didn't come off again. The next week, it did the same thing so they came out again and added another bolt and checked the sensors, everything ok. So it started making the noise again and stopping in the middle of the cycle so they sent Tim out who tightened the pulley that was loose. They only charged me the one service call and they have been more than pleasant to work with. I'm still waiting and have my fingers crossed to see if this is going to work. | |I will definitly recommend them and use them in the future. They are very professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Tanya S.
07/2014
5.0
appliance repair
+ -1 more
unknown
Description of Work: Fixed washer and dryer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Jacob V.
11/2013
1.0
appliance repair
+ -1 more
Failed to keep a scheduled appointment, failed to call to say would not make appointment.
Description of Work: Failed to keep service appointment
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Lisa H.
11/2013
5.0
appliance repair
+ -1 more
Tim, in particular, is fantastic! He knows what he's doing and pays great attention to small details. And, bonus, he cleans up any mess!!! He does great work. Our kitchen looks brand new!
Description of Work: The first time, they installed our gas cooktop. The second time, they installed our new wall double oven
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Tamara S.
07/2013
5.0
appliance repair
+ -1 more
Great job in locating the problem and informing us how to prevent the problem from occurring in the future.
Description of Work: Fixed icemaker on GE side-by-side frig with water & ice in door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
George G.
04/2013
5.0
appliance repair
+ -1 more
always fixes the problem or points you to sone one who will.
Description of Work: Clevenger"s has served us for 20 years. they are always knowlageble, willing to coach you to repair your appliance your self, if possible, and sell you only what you need. If necessary, they will do the job them selves for a good price, or recommend the right individual if they don't service your appliance. I highly recommend their services. George Graning
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Service Categories
Appliance Repair
FAQ
CLEVENGER'S APPLIANCE SVC is currently rated 3.9 overall out of 5.
No, CLEVENGER'S APPLIANCE SVC does not offer free project estimates.
No, CLEVENGER'S APPLIANCE SVC does not offer eco-friendly accreditations.
No, CLEVENGER'S APPLIANCE SVC does not offer a senior discount.
No, CLEVENGER'S APPLIANCE SVC does not offer emergency services.
No, CLEVENGER'S APPLIANCE SVC does not offer warranties.