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SUPERIOR PLUMBING

Plumbing, Drain Cleaning, Drain Pipe Installation,

About us

ALL PLUMBING INCLUDING; REPLACING SEWER LINES, DRAIN CLEANING, WATER HEATERS, GARBAGE DISPOSALS. WE REPLACE WATER LINES FROM THE METER TO THE HOUSE. INSTALLING NEW FIXTURES Drain cleaning including sewage ejection pump sump or storm water pumps. Please call the office directly for more information.

Business highlights

20 years of trusted experience

Services we offer

ALL PLUMBING INCLUDING; REPLACING SEWER LINES, DRAIN CLEANING, WATER HEATERS, GARBAGE DISPOSALS. Any drain cleared kitchen sinks drain, main sewer lines, and showers/bathtubs Sewage and Sump Pumps

Services we don't offer

NA

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.993 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
0%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 93 reviews

M D.
10/2018
4.0
plumbing
  + -1 more
Superior Plumbing did a nice job with their video plumbing camera. I was able to see what was going on with our septic plumbing lines. The plumber hesitated when I asked him to put the plumbing camera down the other basement line where we had a leak out into our hallway with hardwood floors, but he did go ahead and do it after I pressed the issue; plus we were paying for that service and time. I did not like feeling pressured to go ahead and clean the septic plumbing line while they were there. We should have received a better discount since we are Angie's List members, and they did not have to make another trip out to clean the line. He snaked the plumbing septic line out but said that he could not get 100% out. After thinking on this, I wonder why he did not offer to go through the septic tank line to get the remainder out. The septic lines have not backed up again which is good. They seemed like nice plumbers.
Description of Work: Needed septic plumbing line videoed.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$525

Kevin H.
04/2018
5.0
drain pipe
  + -1 more
Fast response time, fast diagnosis. Very nice people.
Description of Work: Exterior water leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Bryan R.
03/2018
5.0
plumbing
  + -1 more
Wow!! Fantastic work done by Robert and Michael of Superior Plumbing. They were extremely proficient and proffessional with the work required. They went above and beyond to make sure the job was done correctly and that I was a satisfied customer. I can not thank these guys enough for the hard work they put in. The cost was very reasonable and would highly recomend these guys to anyone needing a plumbing service. Great work done by great people!! Will definitely use them again!!
Description of Work: relocated toilet drain and water connection

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Charles D.
02/2018
5.0
plumbing
  + -1 more
Got exterior spigot capped (fixed) along with capping another and replacing two Tigers. Also fixed leaking toilet , two dripping fawcets, and a leaking sink drain. They were prompt, knowledgeable, and straightforward with solutions, prices, and estimates of future plumbing needs. They were the opposte of high pressure sales people, focusing instead on the actual problems and their solutions. Their pricing was less than any other estimates i received. The entire event left me with hope that there are still reputable professionals out there.
Description of Work: Externer Peugeot leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Korrie B.
02/2018
5.0
plumbing
  + -1 more
Superior Plumbing did an excellent job of completing several installations and repairs for me at a very fair price. I’ve used other plumbers and had much less work done for the price I paid on this job. In addition to providing quality service, they also excelled in customer care attitude and in communication with me from initial contact through scheduling and while in my home. Can’t go wrong using them.
Description of Work: Installation of 3 faucets, repair and replacement of turn off valves in 2 bathrooms and in the kitchen, installation of a new, drop in cast iron sink. Repair of leaks in kitchen and in one bath.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$980

Joseph R.
02/2018
5.0
plumbing, drain cleaning
  + 0 more
Quickly and thoroughly did the work needed. Excellent work.
Description of Work: Basement sink pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeannie M.
10/2017
5.0
plumbing
  + -1 more
Quick response, professional work, and reasonable price.
Description of Work: They replaced my hot water heater. No more cold showers!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Joseph T.
09/2017
5.0
plumbing
  + -1 more
As usual, great! Completely satisfied with all phases of work, scheduling and price.
Description of Work: Various plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joseph T.
09/2017
5.0
plumbing
  + -1 more
Definitely a great experience on price, punctuality, knowledge and any other considerations! Pleased is an understatement. HIGHLY RECOMMEND!
Description of Work: New toilet installation. Also fixed upstairs toilet problem, discovered later.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kimberly P.
09/2017
5.0
plumbing
  + -1 more
They were at my house when they said they would be. Very Professional and did a good job assessing the problem and fixing it. Will defiantly call them should we need a plumber again.
Description of Work: We were having water pressure issues in our whole house. And the Hot water was not getting to one of our showers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DAVID B.
07/2017
5.0
plumbing
  + -1 more
They found a split several feet long in the black plastic pipe which was installed 40 years ago and replaced it with the best piping on the market. They also installed back flow valve in line at the meter.
Description of Work: Fix leak in pipe going from meter to our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard I.
06/2017
5.0
plumbing
  + -1 more
It was an excellent experience from the initial call through the repair. Everyone was courteous. Technicians arrived on time and were polite and professional. Work was resolved very quickly.
Description of Work: Needed a shower repaired to stop constant flow of water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Matt B.
06/2017
5.0
plumbing
  + -1 more
Did a very good job, very professional. Made an effort to try to move my water valves closer to the washing machine, but it just was not feasible. He originally put the valves on incorrectly, with the hot valve on the right side. When we noticed this, he went back in and fixed the problem without my asking. He said that he wanted the job to be done right. Was a little more expensive than we thought it would be, but we think that is just plumbing in general.
Description of Work: Replace leaking water valves for washer

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Roxana H.
06/2017
5.0
plumbing
  + -1 more
Very well. we had two separate service calls and two separate representatives from this company came out. They were on time, friendly and upfront about the cost which was reasonable and included the new toilet, installation of the new toilet , haul off of old toilet and repair of leaky faucet. I would definitely recommend.
Description of Work: We needed a new toilet installed and a leaky bathtub faucet repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Eric L.
04/2017
5.0
plumbing
  + -1 more
Robert provided a clear upfront quote of $350 over the phone to replace my garbage disposal. He arrived on time with a courtesy reminder in advance. He finished the job in about an hour and was very pleasant and professional. I thought the price was perhaps a little high, but I had a hard time getting clear quotes over the phone from anyone else. The price included the new disposal. All in all, I have no complaints and am happy to have the job done with the confidence that the work is backed up by a professional. I would definitely use this plumber again for any plumbing issues.
Description of Work: Replace garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Cheryl W.
03/2017
5.0
plumbing
  + -1 more
Robert was a great person and was on time and very honest. Will use every time!!!
Description of Work: Leaking bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janice F.
03/2017
5.0
plumbing
  + -1 more
Robert finished the repairs quickly.
Description of Work: Service call was responded promptly. Robert showed up the same day the call was made. We were expecting company and wanted to have the repairs done quickly. Robert was very efficient and professional. We definitely would recommend Superior for all plumbing needs. Thank you.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

Rory F.
02/2017
5.0
plumbing
  + -1 more
Robert was on time with great communication to both my tenant and me. Finished quickly and billing was easy.
Description of Work: Cleaned out a slow faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

Nathan H.
01/2017
5.0
plumbing
  + -1 more
Answered the call immediately and scheduled same day service since it involved an elderly resident. I wanted to get my father a higher toilet so it was easier for him to use. Robert came out and installed a nice Kohler toilet, even helped get the last of the groceries inside as we arrived at the same time. He phoned ahead of appointment and arrived in the window and completed the removal and replacement of the toilet within about an hour and a half. Highly recommend!
Description of Work: Needed a comfort height toilet for my elderly father.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$540

Bo T.
01/2017
5.0
plumbing
  + -1 more
They have always done very well with my plumbing work, they are honest. It must been good because I have been using them ever since. They are very good on everything. I would tell a friend that they are very dependable and they are honest. They won't do anything that you don't need.
Description of Work: I used Superior Plumbing Services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debra W.
01/2017
5.0
drain cleaning
  + -1 more
He thought he had fixed it the first time. He came back with a camera to finish the job. He went the extra mile and got it all repaired. He did not charge us for the 2nd call.
Description of Work: He came on the 20th and returned on the 23rd. He routed the line around the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William G.
12/2016
5.0
plumbing
  + -1 more
Did exactly what he said for exactly what he quoted. Called ahead- showed up on time- did the work quickly/ carefully. A+ Will def hire again. Will
Description of Work: Replaced High Pressure Regulator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Beverly F.
11/2016
5.0
plumbing
  + -1 more
I have had Superior Plumbing do repair work on 2 occasions with Robert Polk. Robert and his office staff are very professional. He arrived on time, explained what needed to be done, was efficient in making the repairs and the cost of their services are reasonable. A neighbor had recommended Superior and I would recommend, too.
Description of Work: Repair a water line leak and a gas leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amy T.
08/2016
5.0
plumbing, drain cleaning
  + 0 more
Brandon did a great job with all the repairs. He arrived exactly on time the first day, and when an emergency job caused him to run late the second time someone from the company called to let me know when to expect him. He worked carefully and efficiently, and made sure I understood what he was doing. When I decided to buy the new toilet myself, he explained exactly what I needed. He was polite, friendly and very professional. I will definitely call them again when I need service, and will recommend Superior Plumbing to friends and family.
Description of Work: I had several tasks done in one visit, including two bathroom sinks and two running toilets. During the initial visit, Brandon repaired the clogged sinks and one of the toilets. As he was working on the second toilet he noticed that there were several cracks in the tank and recommended that I purchase a new toilet. I decided to buy the toilet myself from Home Depot, and Brandon returned two days later to install it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

John G.
12/2015
5.0
plumbing
  + -1 more
Robert called me early the next day after my original call. He was consistent as far as showing up when he said he would. When he got to the house he diagnosed the problem quickly, gave me a quote that I thought was reasonable for the job, and said he would show up the next day at 9:00 in the morning to start. (He couldn't start right then as he had another apt to get to and needed to get the new pipe for my job). He showed up the next morning on time and went to work. I am very satisfied with Robert's work, his prices and the experience in general. I would recommend him to another homeowner.
Description of Work: Replace approximately 10ft of leaking original cast iron pipe with PVC from the dishwasher and kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Contact information

1240 1st St N, Alabaster, AL 35007

http://www.superiorplumbingbhm.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
2016
Trade License Locale
Alabama
Trade License Authority
State of Alabama Plumbers and Gas Fitters Examining Board
Trade License Expiration
12/31/2016

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Drain Pipe Installation,
Water Heaters,
Sewer Cleaning,
Excavating,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Septic Systems

FAQ

SUPERIOR PLUMBING is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

SUPERIOR PLUMBING accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, SUPERIOR PLUMBING does not offer free project estimates.
Yes, SUPERIOR PLUMBING offers eco-friendly accreditations.
Yes, SUPERIOR PLUMBING offers a 10% senior discount.
No, SUPERIOR PLUMBING does not offer emergency services.
Yes, SUPERIOR PLUMBING offers warranties.
SUPERIOR PLUMBING offers the following services: ALL PLUMBING INCLUDING; REPLACING SEWER LINES, DRAIN CLEANING, WATER HEATERS, GARBAGE DISPOSALS. Any drain cleared kitchen sinks drain, main sewer lines, and showers/bathtubs Sewage and Sump Pumps
NA

Contact information

1240 1st St N, Alabaster, AL 35007

http://www.superiorplumbingbhm.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM