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Shelby Fence

Fencing, Decks and Porches

About us

Shelby Fence has been in business since 1989. We are local and family owned and operated. We are committed to providing quality products, expert installation and friendly customer service. Our team of installers is highly experienced; they have extensive training in installing quality fences in a timely and professional manner. We take pride in building relationships with our customers, who continue to pay us the compliment of referring us to neighbors, friends and families. Other Important Information About Us Prompt project completion Insured No-obligation free estimates

Services we offer

Deck Builders,Fence-Sales, Service & Contractors,Home Improvements,Home Repair & Maintenance


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.642 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
2%
3
5%
2
0%
1
12%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.5
responsiveness
4.6
punctuality
4.7
Showing 1-25 of 42 reviews

Becky B.
06/2019
5.0
fencing
  + -1 more
I would use them again. I've had lots of compliments by people passing by my house on the fence.
Description of Work: They installed a new fence and a gate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jekia G.
09/2018
5.0
fencing
  + -1 more
They were super responsive and professional ! They set the post on one day and finished the next day and finished it so quickly.
Description of Work: Got a fence installed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,765

Craig B.
05/2017
3.0
fencing
  + -1 more
They preformed the work quickly and on time. My complaint it less than a year had passed and several boards and one post started warping pretty bad. I called 3 months before the year warranty had expired and I've called 2-3 more times requesting the post to be repaired. I keep being told they will put me on the list but they are really busy and I guess get to it when they can. The year warranty has passed by about 3 months and I've not heard a word from them. I have repaired some of the warped boards myself but the post is still warped. I understand that wood will do this but you think they would have come out to at least attempt to strap it to help straighten the post. I guess it will be on me to repair that as well. Overall we liked the fence, I'm just unhappy with the response to make these repairs.
Description of Work: I hired Shelby Fence to build us a privacy fence around our entire back yard.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
2.0
punctuality
5.0


Lee M.
04/2017
5.0
fencing
  + -1 more
They did a great job building the fence. We had a few communication issues, as they have one person who gives the quote and explains the job, and then other workers who builds it; but I am VERY picky, so a few of the details were lost between people. It all ended up being fine though. The owner was very responsive to the issues and took the time to call and hear about my experience, which I appreciated. Overall the fence is fantastic and I'm glad I used them.
Description of Work: Fence added to back yard

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Alan B.
04/2017
5.0
fencing
  + -1 more
We are very pleased with the fence. Everyone from the estimator, to the team of installers, to Danielle at the office handled things professionally and on-time. The fence looks great and our dog and we are enjoying our yard as a result.
Description of Work: Install 118' of Aluminum speer top 4 foot fence around back yard with 3 gates.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

James B.
04/2017
4.0
fencing
  + -1 more
It went great, fence looks awesome.
Description of Work: Privacy fence

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andrew W.
07/2016
5.0
fencing
  + -1 more
I had invited a local company to put up a fence around my yard. They gave me a ridiculously overpriced estimate. I called shelby fence the second the representative for the first company left. They sent someone out within minutes that not only gave me an estimate right on budget, but also for an upgraded style. I had special accommodations that they did everything in their power to help me with. They were very friendly and did so much for me. They came out and set the posts one day, then the next day had the fence completed in the blink of an eye. It is very well made and i couldnt ask for more.
Description of Work: Put up fence around yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Michelle R.
05/2016
5.0
fencing
  + -1 more
Justin and his team did a great job. Timely and efficient. Quickly completed the job and took time to clean up after they well done.
Description of Work: Installed wooden privacy fence and vinyl fencing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Craig B.
03/2016
5.0
fencing
  + -1 more
They installed approx 280' of privacy fencing with one man gate and one drive through gate. We added the decorative post as well as the scalloped look and we could not be more happy with the end results. The total build took 2 days. Maybe a total of 6 hours. They were very efficient in their procedures and they even cleaned up after themselves, which included the dirt they dug to place the posts. I would definitely use them again or refer them to friends or neighbors.
Description of Work: Installed privacy fence

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

Response from Shelby Fence
Thank you for your review! We appreciate your business and will gladly assist you anyway we can in the future.

Kimberly M.
01/2016
1.0
fencing
  + -1 more
After 9 years one of the post has pulled away from the fence. Shelby fence says it has warped. I looked that up online and is says that is due to cheap materials. They also used nails instead of wood screws which added to the problem. The gate they installed had hardware that was too large that they installed at an angle to make it fit. The gate will no longer close. They will not guarantee their work.
Description of Work: Installed fenced around back yard

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,000

Jane F.
02/2015
5.0
fencing
  + -1 more
I had received a very good price on a new backyard fence. They were very prompt and finished the project a little ahead of time.
Description of Work: I had hired them to install a combination wood and chain-link fence in my back yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,457

Response from Shelby Fence
Thank you for your review, it was great doing business with you!

chris B.
06/2014
1.0
fencing
  + -1 more
Fence was installed in a day. We called to inform them that they were supposed to install a 5 ft gate so that we could get our mower in. They installed the gate but on the wrong side of the house. So they came back installed another 5 ft gate and also hit a sprinkler pipe which they repaired. We released our 3 30-40 lb dogs and within 30 minutes, they were out. The quality of the fence was so cheap and thin, that our dogs were able to chew on the fence and make large holes to squeeze out of. Fence co comes back out and sparingly put rods through fence into the ground, which did nothing. Finally on the 3rd call, we were told that we got what we paid for. 6 houses and 3 fences installed and I have never been more disappointed. Terrible materials! To make matters worse, we were forced by the city to relinquish ownership of our dog of 6 years because he kept getting out...also spent over $500 getting him back from animal control.
Description of Work: Installed a black vinyl coated chain link fence

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0

$5,000

Shain A.
06/2014
5.0
fencing
  + -1 more
Went well. Good price, on time, professional. My only issue is the carving at the top of the posts looks a little sloppy in some places, but most people wouldn't even notice (I'm picky). Overall, I'd recommend them to others. All other construction seems solid (which is the most important part to me).
Description of Work: Installed 89 Linear feet of shadowbox fencing, including two 4 ft. gates.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,625

Response from Shelby Fence
Your review is appreciated. We are pleased to hear that the process went well. We do apologize that the post knobs were not properly cut. We have since been very aware of making sure the cut is pristine. Please contact us if there is anything we can do to aid in fixing this problem.

Patty S.
05/2014
5.0
fencing
  + -1 more
Shelby Fence Co showed up on the day they were supposed to show up and put it up. I like the fact that shortly after being called on, we went ahead and had the appointment set-up, the guy was on time, showed up. They did a good job. I would recommend them to others. They are very straightforward, they were always on-time, they did what they said they were going to do. If they were running late, they would call ahead of time to let me know there would be a little delay getting there.
Description of Work: I have used the services of Shelby Fence Co.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Shelby Fence
It was a pleasure working for you, we would be happy to be of any further help in the future. We appreciate your review!

Margaret M.
05/2014
5.0
fencing
  + -1 more
Earlier estimate. Scheduled week promised. Arrived as scheduled. Discussed a change to plan. (Owner determined he could fabricate a narrow gate and advised adding it). We were pleased he could do so since space was limited. Fencing was completed as proposed. Looks great. Dogs are thrilled.
Description of Work: Shadow box fenced in yard.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$960

Response from Shelby Fence
Thank you for the review! Glad to hear it worked well for the dogs!

Douglas A.
05/2014
5.0
fencing
  + -1 more
Estimator came out as scheduled. Gave advice on options for placement and type of fence. Prepared a written estimate that was very competitive. Got on the schedule quickly. Team showed up as scheduled including the owner. He suggested a modification to the layout that improved the design but did not change the price. Work was completed as scheduled and it looks great. Very professional, easy to deal with. Would recommend.
Description of Work: Installed fence in backyard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Response from Shelby Fence
We appreciate your business here at Shelby Fence, and would be happy to help you again in the future!

Dwayne M.
02/2014
5.0
fencing
  + -1 more
Outstanding Very professional and on time cleaned up after and the fence looks great, my yard has a bad slope and it was no problem for them to make my fence look great
Description of Work: Built a privacy fence

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3

Response from Shelby Fence
Thank you for your review, we appreciate the feedback!

Andy T.
02/2014
5.0
fencing
  + -1 more
AMAZING. I 110% recommend them to anyone. They were prompt to set up an estimate, their quote was a fair price, and they were wonderful to meet in person. They got the job done in 2 days, we are so thrilled! HIGHLY recommend them!
Description of Work: Shelby Fence built a chain link fence around our back yard, with wooden fencing on the front.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,100

Response from Shelby Fence
We are happy to hear you had a great experience with this project and we appreciate your business!

Rachael C.
01/2014
5.0
fencing
  + -1 more
They were great. Planned a fence project and over the phone, handled a major design change to the fence in the week before the plan began. At our request, they even added in a double-gate in the backyard so our kids can "slide" down the hill behind our house. And with the Angie's LIst coupon, it worked out great!
Description of Work: Built a fence around our new home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Response from Shelby Fence
Thank you for taking the time to review! It was a pleasure working with you!

Saundra F.
12/2013
5.0
fencing
  + -1 more
They were very reasonable and reliable.
Description of Work: Shelby fence built a quality fence enclosing our backyard with 3 gates

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Shelby Fence
Thank you for the review. We appreciate your business!

David M.
12/2013
5.0
fencing
  + -1 more
Fenced in my entire property with 6 ft privacy fencing and 3 gates. Things went great and there were no issues.
Description of Work: Fenced in my entire property with 6 ft privacy fencing and 3 gates. Things went great and there were no issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Shelby Fence
Thank you Member for the good review. It was a pleasure doing business with you!

Debbie P.
12/2013
1.0
fencing
  + -1 more
I called Shelby Fence and made an appointment to get an estimate for approximately 600 feet of decorative fence and black chain link fence with several gates. They sent someone out, (a very nice young man) and we walked off and he measured the area we wanted fenced in. He took down all the details and told me they would get back to me with an estimate. I also wanted a smaller area fenced with a garden fence. He measured for that as well. I was to send a picture of the type of garden fencing I wanted via email to their office. I did send it. I received an email back that said they had received the picture, and they would get back with me promptly. I called several times in the next few days and into the next week but kept getting excuses as to why they had not yet sent me an estimate. " He needed to talk to his boss, the boss was out of the office, they had been very busy, etc." Those type of excuses. Finally, I just quit calling and waited for them to contact me. They never called me back. They never sent an estimate. I can't understand why they would go to the trouble to send someone out to measure and never bother to call me or email an estimate. They never called to tell me they couldn't do the job either. They wasted my time. This was quite rude and unprofessional in my opinion. Basically, I tried to do business with Shelby Fence but they obviously didn't want the business. They lost out on what turned out to be a $19,000 job. Makes no sense to me. Don't bother calling them, they must not need the business.
Description of Work: They only came out and measured for our fence.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$19,000

Response from Shelby Fence
We want to apologize for the experience you had with our company. We do value our customers & potential customers very much. We're sorry you feel you wasted your time, it definitely wasn't our intention to do so. We were under the impression the estimator had gotten back with you and he thought we had spoken to you. It was a communication error between the office staff & the estimator. We are a small family owned business, and absolutely need and value all of our customers. We apologize again if this error made us seem unprofessional or rude. On behalf of all of us at Shelby Fence, we express our regrets for the error. If there is anything we can do in the future, please let us know.

Tiffany P.
05/2013
1.0
fencing
  + -1 more
On the morning of the appointment (a Thursday), I called Shelby Fence to confirm the appointment. Jason called me back and said that due to rain, he needed to reschedule the appointment. We rescheduled the appointment for 2 days later on Saturday and he never showed up! Not even a phone call to reschedule! We chose Olympic Fence and would definitely recommend them.
Description of Work: I contacted Shelby Fence and the receptionist said that they did not have any appointments for 2 weeks. We scheduled the appointment.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Shelby Fence
Thank you member for your review. We always appreciate feedback on how we can improve our company and since then we have undergone some personnel changes. If you ever need any fence work done in the future, I encourage you to give us another shot.

JEREMY T.
05/2013
5.0
fencing
  + -1 more
Had a very competitive price but ended up using someone else, very courteous and mindful
Description of Work: Got quote on a fence

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ann Marie D.
03/2013
5.0
fencing
  + -1 more
It has been a year and we are very please with our fence. They did the majority of fences in our neighborhood. They were professional, on time, helpful in suggestions on where to put gates, and a well-oiled machine when it came to installation. I mean, super quick with quick cleanup. It was like a fence appeared overnight without any signs of the work that went into putting it there. Not a scrap piece of wood or loose nail was left behind. Great job!
Description of Work: Large outdoor 6 foot wood scalloped fence with 3 gates

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,289
    • 1(current)
    • 2

Contact information

PO Box 2131, Alabaster, AL 35114

http://Shelbyfencecompany.com

Service hours

Sunday:
8:30 AM - 4:30 PM
Monday:
8:30 AM - 4:30 PM
Tuesday:
8:30 AM - 4:30 PM
Wednesday:
8:30 AM - 4:30 PM
Thursday:
8:30 AM - 4:30 PM
Friday:
8:30 AM - 4:30 PM
Saturday:
8:30 AM - 4:30 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Fencing,
Decks and Porches

FAQ

Shelby Fence is currently rated 4.6 overall out of 5.

Sunday: 8:30 AM - 4:30 PM

Monday: 8:30 AM - 4:30 PM

Tuesday: 8:30 AM - 4:30 PM

Wednesday: 8:30 AM - 4:30 PM

Thursday: 8:30 AM - 4:30 PM

Friday: 8:30 AM - 4:30 PM

Saturday: 8:30 AM - 4:30 PM

Shelby Fence accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Shelby Fence does not offer free project estimates.
No, Shelby Fence does not offer eco-friendly accreditations.
No, Shelby Fence does not offer a senior discount.
No, Shelby Fence does not offer emergency services.
No, Shelby Fence does not offer warranties.
Shelby Fence offers the following services: Deck Builders,Fence-Sales, Service & Contractors,Home Improvements,Home Repair & Maintenance

Contact information

PO Box 2131, Alabaster, AL 35114

http://Shelbyfencecompany.com

Service hours

Sunday:
8:30 AM - 4:30 PM
Monday:
8:30 AM - 4:30 PM
Tuesday:
8:30 AM - 4:30 PM
Wednesday:
8:30 AM - 4:30 PM
Thursday:
8:30 AM - 4:30 PM
Friday:
8:30 AM - 4:30 PM
Saturday:
8:30 AM - 4:30 PM