Epic Home Services LLC

Siding, General Remodeling, Handyman Services,

About us

We are a general home repair company specializing in fast response and customer service. References are avaialable of actual clients. The owner is also 40 hour HAZWOPER certified and an OSHA certified On Scene Incident Commander

Business highlights

47 years of trusted experience
Emergency Services Offered

Services we offer

Home Repair services of all types, residential and commercial. 33 years expeience

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.27 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
43%
4
0%
3
14%
2
14%
1
29%


Rating CategoryRating out of 5
quality
3.2
value
4.2
professionalism
3.3
responsiveness
3.6
punctuality
3.5

Filter reviews by category

Showing 1-7 of 7 reviews

Gina M.
09/2024
5.0
drywall
  + -1 more
Great! Will use again.
Description of Work: drywall for addition

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rebecca K.
09/2024
5.0
siding
  + -1 more
Steve and his crew did an amazing job on my older home replacing rotten siding. Everything was done at the highest level of professionalism - Steve came promptly and looked at my house, measured and calculated what was needed and gave me an estimate. The cost was very very reasonable considering he had to have my wood siding made. He explained everything to me what was going to be done. The workers were courteous and always cleaned up before leaving everyday. Epic Home Services went above and beyond making my home beautiful again! Thanks Steve!!!
Description of Work: Replace rotten siding

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,300

Al G.
12/2016
3.0
remodeling
  + -1 more
They came out to review proposed construction, but we did not receive a quote or response to follow-up inquiries. Can only assume they were too busy.
Description of Work: Room addition.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0

$18,000

Mitch P.
06/2014
5.0
handyman service, remodeling
  + 0 more
Excellent work! They arrived as scheduled and, while it took a few hours longer than estimated (due to finding additional water damage and wood rot), they completed the job in a timely manner. The owner visited and checked on progress throughout the day, and the foreman and workmen that stayed here worked diligently and professionally to complete the work exactly as requested. They were very considerate of not disturbing us or our pets any more than necessary, and kept us informed throughout the project of what they were doing and what would be next. They did a great job; we would definitely use them again!
Description of Work: Replaced front door and repaired water damage, repaired rotted siding and woodpecker hole in chimney, and repaired/replaced window sills that were rotted and water damaged.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Geoffrey M.
08/2012
1.0
ceramic tile
  + -1 more
Initially the workers arrived as scheduled and demolished the shower stall as described. The contractor provided a trailer to haul away the debris. At that point the contractor requested and received 50% of the contract value. After the initial demolition the work basically stopped. The contractor would promise to be on site but then would make excuse after excuse after excuse. It turned out the contractor was unable to sub a tile crew at the price the he had estimated. After two weeks or so, they finally sub contracted to "Tile by Dave." Quick Fix basically washed their hands of the job after that and authorized me to pay "Tile by Dave" directly. Quick Fix claimed that Dave would do a good job. Not so, the tile installation is mediocre with many small details that are just lousy. Quick Fix left their debris trailer in my driveway until I irritated them to the point where they removed it.These folks all need to find a new way to make a living. They don't seem to know their own market and they are deluded as to what constitutes proper workmanship.
Description of Work: Tear out stall shower in master bath, remove old tile, shower pan, 2 inch shower drain. Replace can light in shower ceiling. Replace mortar bed with 1/2" "Dura Rock" on walls and ceiling (this material, new floor drain, and floor rubber pan liner alone provided by contractor). Install new pan liner membrane and replace mortar bed on shower floor. Lay new ceramic tile and replace floor drain. All tile, grout and electrical components provided by owner. Shower door to be installed by customer/others.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0

$1,200

Response from Epic Home Services LLC
My apologies to [member name removed]. This job was sold by a supervisor with out my knowledge as owner as a " side job". Once I became aware of it, we did sub out the job because the "supervisor" was terminated. As far as poor craftsmenship, this is the first I have heard about it. We would have resolved it, if I had ever been informed of it. People can write anything they desire on here and you have to take their word for it. Check our client reviews with the BBB and HomeAdvisor - we have a 4.63 of 5 rating.

Rose B.
08/2012
1.0
handyman service
  + -1 more
Poor customer service.. work not quality, took several calls to complete the project!
Description of Work: Work was performed but was not quality by any means. Spoke with the owner many times and he advised that he would come to the site himselft after the work was done. He never showed up or followed up with a phone call to make sure work was satisfactory. Will not be calling this business for any future work, nor will I recommend to any one.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,000

Response from Epic Home Services LLC
If [member name removed] would call the actual owner of Quick Fix Home Repair, we would like to speak to her - We have no record of her as a client- honestly. 205-383-7545

Steve M.
11/2011
2.0
siding, replacement windows, chimney repair, house painters
  + 2 more
The workmen were easy to get along with, but the quality of work was lacking. After all work was completed, I found a number of items unfinished and just poor workmanship. Here are a few- 2 of the 3 window seals replaced in the upstairs dormers need to be re-installed as the seal was improperly set. The brick mold sticks out past the seal. That is not the case on all the other windows. Paint to finish is one coat of paint. I expected all new material to be primed and 2 coats of paint. On the one upstairs front windows that was replaced, there is no paint on parts of the seal and trim. I asked them to use a drop cloth so paint would not get on the roofing. I now have a spotted roof with paint on the roofing. The upstairs rear window where the seal was replaced has not been caulked in or painted at all. The inside trim on the lower window was left with brads not completely set. No nail holes were filled inside or out. After they left I contacted the owner and asked him to come by to review the work. I didn't want them to come back to repair as I felt they had already demonstrated what would happen. Of course he never came by. I guess he is ok with providing a below average service.
Description of Work: I had 2 windows replaced, siding on 3 dormers and a chimney, window seals and brick molding on 4 windows. The upstairs dormers and chimney was to be painted to finish, and the 2 down stair windows made ready to paint.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$4,200

Response from Epic Home Services LLC
I, as business owner just was notified of this so - called review. I did go to [member name removed] home and reviewed the work. He never provided me with a punch out list. I offered to complete a punch out list - His statement was that HE was a home builder, he would rather ruin my reputation with bad reviews. We have an A+ BBB rating -We have a 31 client review with 4.63 out of five star rating with HomeAdvisor. This is nothing more than a hatchet job.

    Contact information

    9 Dogwood Trail, Alabaster, AL 35007


    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 1:00 PM

    Licensing

    Insured

    Licensed*

    Trade License Number
    29614

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Siding,
    General Remodeling,
    Handyman Services,
    Exterior Painting,
    Chimney Repair,
    Windows,
    Drywall,
    Ceramic Tile,
    Foundation Repair,
    Doors,
    Interior Painting,
    Kitchen and Bath Remodeling

    FAQ

    Epic Home Services LLC is currently rated 3.2 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 6:00 PM

    Tuesday: 7:00 AM - 6:00 PM

    Wednesday: 7:00 AM - 6:00 PM

    Thursday: 7:00 AM - 6:00 PM

    Friday: 7:00 AM - 6:00 PM

    Saturday: 9:00 AM - 1:00 PM

    Epic Home Services LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Epic Home Services LLC does not offer free project estimates.
    Yes, Epic Home Services LLC offers eco-friendly accreditations.
    No, Epic Home Services LLC does not offer a senior discount.
    Yes, Epic Home Services LLC offers emergency services.
    Yes, Epic Home Services LLC offers warranties.
    Epic Home Services LLC offers the following services: Home Repair services of all types, residential and commercial. 33 years expeience

    Contact information

    9 Dogwood Trail, Alabaster, AL 35007


    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 1:00 PM