Perfection Home Repairs

The deck foundation is great. The stairs to the deck are great. The decking boards are spaced so close together that they didn't drain. It's taken fall, winter, and summer for the boards to shrink enough to drain water. The bench seats are about 4" too high, as even a 6-foot man's toes barely touch the deck. The seats are not deep enough, as they cut you off at the knees when sitting and dangling your feet because of the height. The support boards are not faced for ease of snow shoveling. The bench backs are too high and not angled back enough for comfort. The 2x6 bench beams have split where they are screwed to the floor. Chad Staats said he would fix the seats last October (2018), and I waited on this review until he fixed the problem. It's now 8 months later (August 2019), Chad still is "too busy" to fit me in, and in fact doesn't even answer my emails, so I have to find a contractor that really knows what they are doing to fix this problem, at a considerable cost to me. Apparently, this was his first deck with benches. No, I would not hire Perfection Home Repairs, Chad Staats, again, unless he had evidence of previous experience in what I was hiring him for.

The deck was repaired. A gazebo was added. A roof was added. The work was punctual and excellent. Love my new deck!

Went great. Have used Perfection Home Repairs before and WILL USE THEM AGAIN! Quality work, priced right, responsive, and trustworthy.

Windows and trim turned out great. Very happy with work done start to finish. Very professional.

The framing quality of the deck build was acceptable except where the pilings go into the ground there was massive soil subsistence that another contractor observed to be completely unacceptable. Regarding the railing, Chad and his teenage workers did a terrible job with a third of the 2x2's split. Also, large chunks of the top of the railing had been splintered off. Altogether, this was one of the worst deck jobs he's ever seen, said a independent and accredited contractor. Ive been robbed!!

Great until there was a few things needing corrected/repaired. Chad told us in an email they were coming out to replace bad railing boards & look at where ground sunk around pilings. Later, he declined to come make repairs stating we wanted, “free boards & free labor” & that coming all the way out to our place took too much time. Basically, after paying almost $9,000... we weren’t worth the effort to warranty his work. In addition, the $1,700 railing not only has defective top boards/handrails but most of the “spindles” are splitting due to the fact they installed them without pre-drilling the holes. We’ve had 2 other contractors look at their work & have told us the work is not acceptable. We’ve been too busy to dispute charges. In all honesty... it saddens me to know Chad doesn’t care about customer satisfaction. He told me my problem is that I “just want perfection”. It’s kind of ironic considering that’s the name of his business. Very, very, very disappointing! Especially considering the deck & railing was assembled in 2 & 1/2 days & cost nearly $9k!

Not well. Called and spoke with them on April 24. 2017 (Monday). Described what I needed, they said they could come out that Saturday, April 29th, to look at the job. Gave them my address and they indicated they would call before coming out. Had planned to be home all Saturday or at least until I met with them. Saturday came and went without them coming out or calling. Not a big job but important to me. Frustrating when contractors time is more valuable than yours. Will look elsewhere.

For some reason. in the garage, they only had 2 outlets. So I had to have some new ones put in. He did a very nice job and explained how it all works. And the thing that was interesting as far as affect goes, he is kind of a grumpy guy but his work is great so I don't care how grumpy he is. I th Perfection's business has boomed. They have been doing much bigger things now. They are doing whole houses now. They that much of a good job that people have called on them more and more. The overall experience was good. I think the price, it seemed high to me but it was fair.for the amount of work he had to do. He was very careful to explain what he was doing so that I knew exactly what I was buying. He came when scheduled and worked until he was done. I think he was very professional. You have to separate that out from the grumpiness. You never know what causes grumpiness. There is no question that he was clear in his direction on what he was doing and took the time to explain to me how the circuit worked when he was done. He didn't leave a mess and cleaned everything up. I would use him again but I don't have anything going until next year then I'm gonna have a kitchen and a couple of bathroom remodels to do. I will definitely call on him for that.

Chad came out to assess the job a couple days after I called. We had a quote two days later. Doors were ordered promptly and installed soon after they arrived. We are very pleased with all aspects of this job and look forward to Perfection Home Repairs doing our future home repair jobs. Thank you Chad!

The ramp turned out better than hoped for. The situation required a legal ramp in a tight space that would be manageable for whoever would steer the wheelchair in adverse conditions. The ramp needed to tie into an existing porch. A desire for aesthetics was natural, but it turned out not only functional, but beautiful as well.

Pretty good. Some of the shingles came off when the wind blew.

I called Perfection Home Repairs to replace my front steps. Chad promptly called me to schedule an appointment. I was impressed that his quote was emailed to me the same day of the appointment. The work was completed in a very timely manner. The steps came out beautifully and were nicer than I ever could've imagined . What also impressed me was the cleanup process. Chad and his crew were immaculate and left nothing behind, not even a speck of dust! If you want a top notch home repair, Perfection Home Repairs is the company to call. I will definitely be using them in the future.

First let me say I have no problems with the final product. They did a good job on the roof itself. My issue is the final price ran over $1000.00 over the quote and we were not given any indication of this price increase until we received the final bill. No courtsey calls at all. The on;y thing that was said was "we have to use a 4 shingle tab instead of 3 shingle tabs." The shingles ran 50% over the estimated costs and when I asked to see an invoice, he refused. Running anywhere up to the max of $500 on a bid is somewhat expected but when the overage runs over a $1000 communication is a professional courtesy. Also if he is unwilling to show his invoice for the shingles you have to question whether the company is reputable. I personally would not recommend this company, not because of the final product, because of the unprofessionalism of their billing practices.

I signed a contract on June 13, 2016, and sent in a $1,000 deposit for work that was supposed to begin 4-6 weeks later. I contacted the contractor after 6 weeks, 8 weeks and finally 14 weeks. At no time did the contractor ever contact me first. On September 27, 2016, after 14 weeks, I said that it was too long and asked that our deposit be returned. He said he would. That was over a month ago. I, at this point, have not received the return of the deposit.

Chad showed up on time and started work, he inspected the joist and informed me that he wouldn't be able to do much for the leveling the floors due to how the house is settling but he tried and it's more level than it was before. Chad completed the job in a timely fashion and left the house clean and he even offered to take some additional trash for me that was sitting out front of my lawn, to me he went above and beyond what I asked him to do. I will be using his services in the future if I should need additional work done to my house.

The work was done in a workman-like manner. The provider listened to what I wanted and did an excellent job. He made every effort to stay in communication with me although sometimes we crossed each other between email and phone. I would definitely hire him again.

We have turned to Perfection Repairs in many instances to do the repair work required in the home selling process. They are always honest, on time, and reliable. The workmanship is great and they are always a pleasure to work with.

They were very efficient, responsive & were there when they said they would be there. We were so satisfied we contacted them again for some additional home repairs.

My fuel tank was uneven & had leaked. I asked Angie's List for some names, and used Chad with Perfection to jack up the tank and level it out. Next summer I may take his advice and put a cement slab under it to prevent it from happening again. He was on time and the job was done quickly & efficiently.

Both chad and his employee were super nice and careful to not track dirt all over the house. In fact the whole job went pretty good. I only have a couple complaints. The interior trim goes all the way to the subfloor, so now I'll have to take it back off and cut it so our new carpet will fit properly. They marked up the sliding glass door, but that isn't terrible it would have costed me about the same price after paying a delivery fee from Home Depot.. The biggest complaint is that even after I asked, no flashing, drip cap, or any weather sealing was done. So now I'll have to do that myself.

Everything went wonderfully. I was getting quotes for an insurance claim and Perfection was professional and responsive. He got the quote to me quickly and returned phone calls fast. We ended up not using him and went with a different contractor only because the other contractor's approach to the problem was one that we liked better. I am sure that Perfection would have done a great job if we had decided to use them. I will consider them for future projects.

Chad did a very good job for us and was very punctual and diligent to meet our time line. I would use his services again.

I guess if you think you're perfect, you don't really need to listen to your client. I should have paid more attention to when he pulled off the job the first afternoon to go to court because of "an unreasonable" client on a previous project. Hmmm. Most of the work Chad and crew did was very good. Some was not. When I called and asked him to come back to make it right, he said he told me that water proofing a crawl space was tricky and no guarantees. True enough. That, however was not my complaint. I tried to explain that, told Chad my problem was installation in one corner was not done right - the adhesive was not holding the overlap of the moisture barrier. If he would return and look at it, I bet he would agree and fix it at no charge. If he didn't agree, then we could talk about it. Well, Chad was too busy to swing by the next couple of days, but would call later. He didn't. I called him. He was still too busy, he still didn't want to listen as to what my complaint was. It was like he already knew better and didn't need to listen. Too bad, because most of the work was well done. Put "Perfection" on the business card; I didn't find it in the work or the communication that followed.

Chad of Perfection Home Repairs did some work for me in 2008 and 2009. I was satisfied with his work, and gave him a "A" Rating. On 3 June 2013 I contacted Chad, and told him I wanted some work done in my downstairs Bathroom, and in the Kitchen. Chad came out and I showed what I wanted done. Chad took measurements, pictures and wrote down the work to be performed. Chad told me he bought a larger trailer. but that he could put what he needed in his old trailer so he could make it up and down my driveway. Before Chad left I told him I needed the work done before the 2nd week in August. This is the same thing I told him on the two previous jobs he did for me. The reason the work needed to be performed before the 2nd week in August is because that is when my wife and I go back to work, and this is the only time frame we would be home to take care of the dogs, answer any questions that may arise and be there in case of an emergency situation. Chad said he would get back with me and the he left. I know Chad tries to do as much outside work as possible during the early part of Summer, so I didn't bother him. On August 11, 2013 I contacted Chad via email, and told him I was sorry he couldn't fit me into his Summer Schedule. I also asked if he did up an estimate, and if so I would appreciate if you would email me same. Chad emailed me on August 12, 2013 and said he still had me on tap, but the work would have to be scheduled closer to October. I emailed Chad back and told him that wouldn't work. and that next Summer between the end of May and before 15 August would be good. I called Chad on 9 June, 2014 concerning the work I wanted done . Chad said he had me on his schedule. On 11 June I sent Chad an email letting him know my wife wasn't working, and the time frame for the work to be done could be extended to the middle of October. We usually get snow around this time, and my driveway is hard to get down and up. I also listed the work I wanted done. A few days after I sent the email I called Chad, and he said he got my email and that he had me down. I haven't heard from Chad since June, 2014. I think it would be a Common Courtesy on Chad's part as a Professional to contact his clients if for any reason he is unable to perform a job. All my emails have my phone number on them. Chad should have my information from previous jobs he did for me, and I am in the phone book..

They did a beautiful job with the new lighting and 2 coats of paint throughout all my living areas, and really spent time on the little details. Once the began the project, they showed up when they planned, and stayed with it until it was done and cleaned up. They estimated 3 days, and worked hard to make sure they 'were done on time, which I greatly appreciated. I've used them before on an outdoor project, and will definitely use them again this summer, and have already recommended them to others.