Heatsource Mechanical Inc

Awesome! They were on time and professional.

Staff and service technicians are very knowledgable, sales staff reviewed lots of options, work was done on time and quickly, explainations of operation and service was very clear and helpful.

Drew was very friendly and informative. The men doing the install were very friendly as well. They all showed up on time and were very professional. The install went well.

Awesome

I was happy with the service. Allen and Ben were friendly, punctual, and clean. Equipment works great!

The crew installed the new furnace efficiently. When asked to change the usual routine, they were very accommodating.

Old furnace failed annual inspection one to CO2 leak. immediate replacement required. Company responded providing tens heaters during order. Obtain, install new furnace, installer & helper courteous, informative, efficient and took extra care in our living areas ( carpet runners shoe covers ETC).

Excellent service. Salesman was clear and well informed. Answered questions clearly. Installation crew was on time and did great job. Highly recommend for heating needs.

Friendly, knowledgeable, professional staff. Sales rep was very helpful in explaing problems & Benefits. He also performed inspection & quality control after installation, reviewed thermostat operation, etc. Installation area was courteous, tarped their traffic area to prevent soiling carpet. Great job overall.

Jessie – Garret were very professional. Arrived on time for multi-day installation. Very good craftsmanship.

They were awesome to work with. They had someone out to our house within a couple hours, sales quote by afternoon, installed within a week. Excellent, professional, would highly recommend!

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I called HeatSource because they were listed on the Navian website as certified service providers, and the installers of our system seemed to have run out of ideas on what was wrong. Heat Source answered promptly, were clear about their fees for appointments and diagnosis, and were honest about scheduling us behind customers whose heat was out (December). Dan the technician called when he was on his way, arrived promptly and listened carefully to the history of what had been replaced and repaired in the past, and what the current symptoms were. He fixed the system promptly and the charge was high, but mostly parts. It works perfectly now, unlike the last 6 months of half-fixes by another plumbing company. I will definitely call them in the future if I ever have any problems.

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I had 8 contractors come to my house for a quote to retrofit an entire forced air system including air ducting throughout the house. Quotes ranged from $8,000 to $32,000 and surprisingly customer relations and customer service varied just as much. I would have to say the best thing I did for myself was spend a lot of time researching furnaces, furnace installs and companies BEFORE calling anyone to come to my house for a quote. My research really helped me understand what they were talking about as well as see through some of the BS some of the contractors were trying to feed me. After all my research and getting quotes from 8 companies, HeatSource was an easy choice. The representative that came to my house was very knowledgeable about the product he was selling, the structure of my house and how well they will go together. Every prediction he mentioned about how the inside dynamics of my home would change came true. Of the 8 people that came to my home for a quote, HeatSource was the most professional, showed me and my home the most respect and took the time to answer my questions and explain what they would do and how they would do it while installing the furnace and air ducting. I found one of the most important things to a furnace functioning properly and lasting for a very long time is that it is installed properly. You can buy the biggest, best, most expensive furnace you can find but if the installer doesn?t do it right, you will have problems. Even though HeatSource blew everyone else out of the water when it came to customer relations and customer satisfaction, the basis of my decision for going with them was because of their quality work and attention to detail when installing their products. I never had a single problem with them. Everything they said came to pass exactly how they said it and they were in constant contact and communication with me every step of the way. I am more than pleased with the entire process and product. It has been about 5 months now and I couldn?t be happier. I recommend HeatSource to all my family and friends.

Replaced natural gas central heating system, repaired/replaced ducting, and made necessary changes to furnace installation location to meet government standards. Installation was quick and without any problems.

I contact the service, and advised them what I needed done. they set a date and time for repairs. and came out on date detailed.... did the repairs.. and later that day or next.. had a working Ice maker. had to wait 24 hours for ice to build up...so cool. thanks

This was a challenging job, because we live in the house, and this was a "retrofit" job. Since we live in the house, there were lots of items the workers had to work around. They installed the boiler and plumbing and baseboard heaters for two zones (upstairs and downstairs), and it was all done and completed in less than a work week. Their efficiency and timeliness were outstanding. I was impressed with the excellent quality of work and the professionalism of those doing the work. They were considerate, they cleaned up after themselves, and all the debris was taken away when the job was completed. Considering our experience, I do not understand the negative reviews given to HeatSource Mechanical, because everyone I had contact with was extremely professional, and the work was accomplished with precision and met high standards. I would not hesitate to highly recommend this contractor for any work they perform. I am glad we selected them, and we got a top notch job at a fair price.

I was able to easily get a service plan with this company. I have had a 50/50 result with them, but feel that they do put in an effort to maintain customer satisfaction.

Their service people did not do the job that they said they would do. They did not do the cleaning of the furnace which resulted in carbon monoxide. They didn't give me any other recommendations on what else to do. They didn't go the extra step for me. I would not recommend them at all.Their price wasn't bad.

They were pretty good. They had to come out twice and they wanted to charge us again. When we called they removed the charge for the second visit. The service men were very nice. The pricing was a little steep.

Installers were nice...they only work for this guy....TAKE PICTURES!! Have them explain what they are going to do before they start!! I asked him to bring by an impartial person to tell if the job was wrong...he said " I wont subject anyone to you"

Our Boiler shutdown during the night leaving us with no hot water or heat for the home. I call HeatSource and they came that morning repaired our boiler and also we asked HeatSource Technician to repair/replace the actuators valves for the base board pluming. This past winter we noticed that some of the base board were not heating up. Additional, I requested that an annual flush and maintenance/inspection be performed on our boiler system. The technician was very friendly and professional put clean boot covers on before walking in our home. After the repairs he explained to use why the boiler shut down and our options to repair. Very knowledgeable about home boiler systems and I did not get the impression that the Tech was a "part changer". I will use HeatSource in the future and recommend them to friends and family.