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Ray's Installation Service

Carpet Sales and Installation, Flooring Sales and Installation

Reviews

3.65 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
0%
3
0%
2
40%
1
0%


Rating CategoryRating out of 5
quality
4.1
value
5.0
professionalism
4.4
responsiveness
4.1
punctuality
4.1
Showing 1-5 of 5 reviews

Mike G.
04/2021
5.0
flooring contractor
  + -1 more
Judge and Donte showed up on time, explained the upcoming install procedure and timeline, and began the install. It was expected to take 3 days but only took 1 1/2 days. Both worked very hard and in a professional manner. We have carpet ordered and hope to have these fine young men come do that install as well. Judge was a tremendous help in overcoming a couple of glitches that occurred due to inexperienced sales people where we bought the flooring.
Description of Work: Installed laminate flooring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Danielle T.
02/2014
2.0
carpet installation
  + -1 more
We still have gaps in the floor. The job was never finished there is a large gap where the carpet was removed. The company suggested a solution; however, never followed through. The job is still incomplete. Their solution for the gaps was filling them in with "putty".
Description of Work: Had hardwood floor installed.

Rating CategoryRating out of 5
quality
2.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$2,500

lora L.
01/2013
2.0
carpet installation
  + -1 more
They showed up when expected,and very polite. They were to install new carpet as the carpet they installed the first time had a defect. they were prompt getting to my house but when they were finished I had terrible carpet seams that did not match up where it was perfect before. I told them about it and all they would say is vaccuum it andit work its self together. The seam never has worked its self together as one side is slightly higher than the other and is in the middle of the room. I never once saw a carpet puller. I recommend if you need carpet you look else where and check with Home Depot if you buy carpet there that Rays is not the installer.
Description of Work: had new carpet installed because old (new) carpet was defective. we have seams that show terribly,we can have them fixed but it will be by a different company. they are however very polite.
Rating CategoryRating out of 5
$4,000

Michelle H.
09/2012
5.0
carpet installation
  + -1 more
Great, very friendly while measuring for estimate. She was going to be a few late due to construction and called 10 mins ahead to let us know.
Description of Work: They just did the estimate for now. Services will be provided within 30 days. Very friendly and positive. They will be installing carpet and pad in loft, bedrooms, hallway and living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

DIANE B.
05/2011
5.0
carpet installation
  + -1 more
RAYS INSTALLATION AND THE OWNER ARRIVED ON TIME ON WEDNESDAY AND WENT OVER THE DETAILS AND PLAN OF ACTION WITH ME. I POPPED AT THE WORK SITE TO CHECK ON PROGRESS AND TO SEE IF THEY NEEDED ANYTHING, ROBERT ONE OF THE WORKERS WENT OVER THE PROGRESS WITH ME AND ANSWERED ALL MY QUESTIONS. THE NEXT DAY THEY FINISHED UP(AHEAD OF SCHEDULE) AND I HONESTLY HAVE TO SAY THAT I WAS AMAZED AT HOW GREAT THE FLOORS LOOKED. I WOULD HIGHLY RECOMMEND THIS COMPANY TO ANYONE. THANKS GUYS!!
Description of Work: RAYS INSTALLATION WAS HIRED TO INSTALL TILE AND LAMINATE FLOORING IN OUR NEW HOME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

    Contact information

    2620 Gold St, North Pole, AK 99705


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Sales and Installation,
    Flooring Sales and Installation

    FAQ

    Ray's Installation Service is currently rated 3.6 overall out of 5.
    No, Ray's Installation Service does not offer free project estimates.
    No, Ray's Installation Service does not offer eco-friendly accreditations.
    No, Ray's Installation Service does not offer a senior discount.
    No, Ray's Installation Service does not offer emergency services.
    No, Ray's Installation Service does not offer warranties.

    Contact information

    2620 Gold St, North Pole, AK 99705