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BIG STREET CONSTRUCTION, INC

About us

Moved

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

Fire and Flood Restoration and Mitigation, Emergency Services, Temporary Heat, Insurance Claim Related Adjusting and Estimating, Xactimate Estimators, ALL phases of Residential Construction, Light Commercial, Excavation, Septic System Installation and Servicing, Demolition, Lead Testing and Abatement, Mold Mitigation and Abatement, Thermal Imaging, Remodeling & Additions.

Services we don't offer

Please ask.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.422 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
59%
4
18%
3
5%
2
9%
1
9%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.7
responsiveness
4.4
punctuality
4.5
Showing 1-22 of 22 reviews

Leanne M.
07/2016
5.0
drywall, plumbing, septic tank, interior painters
  + 2 more
They did a phenomenal job. A couple months later when I left Alaska, I got a call from a friend that my heating unit went out and pipes broke. Big Street Construction came out and handled things quickly and easily. They assisted me with dealing with my insurance and is the best in Alaska. They are all super friendly and so helpful! Very affordable. I'm unsure of the exazct cost as it was a few years ago but I just signed up and wanted to let everyone know how amazing this company is.
Description of Work: I was moving and there was a lot of work to be done. They came and replaced my septic tank, painted all the walls, repaired bathroom fixtures, installed bathroom cabinets and put up new base boards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

Andy B.
12/2015
4.0
countertops, remodeling, basement remodeling, roofing
  + 2 more
unknown
Description of Work: Rebuild front and rear decks at my home

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$20,000

james M.
11/2014
5.0
remodeling, home remodeling
  + 0 more
This is the 2nd company we had to bring in to help renovate our house. I have to say I am extremely pleased the 2nd go round. Big street's crew was not only professional and respectful, ie., yes ma'am, thank you sir etc,... They actually knew what they were talking about when it came to the work that needed to be done and had several great ideas on how to improve some aspects. They renovated mykitchen, giving me room and better storage capabilities. They took the time to look at details and found a few mistakes the previous people had made and not only repaired the mistakes, but improved on the safety of the structures. They took all necessary precautions to help prevent future damages. Over all I was very pleased and impressed with the crew,their knowledge and their dedication. I definitely recommend Big street construction to anyone that wants reliable work done. Thank you Big Street Construction!!
Description of Work: House renovations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

kelly D.
11/2014
5.0
countertops, home builders
  + 0 more
I purchased property from out of state and needed my house built on site. I did a search of construction companies and came across Big Street Construction. I gave them a call and spoke with Brian who was more than courtesy, polite and helpful. Brian explained to me all about Alaskan living and went above and beyond proposing some ideas to better suite my site. Once plans were all drawn up Big Street Construction provided me with a detailed schedule. I have dealt with other construction companies in the past and their scheduling was almost always unreasonable, Big Street was a breath of fresh air. Their workers are very good at what they do as well as respectful and very professional. I was very pleased with the fact that every detail that I wanted in my new home was done exactly the way we spoke about and there were no glitches. I am more than 100% satisfied with the outcome of my new home in Alaska. The day that my new home was complete was also my wedding anniversary and Big Street Construction left a bouquet of flowers on my brand new granite kitchen counter. I would recommend Big Street Construction to anyone who is looking for a construction company to execute a perfect job!!.
Description of Work: Big Street Construction built my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475,000

John T.
11/2014
5.0
garage builders, remodeling, home remodeling
  + 1 more
Big Street was incredible to work with. They have an amazing staff to work with and an incredible office building to conduct business. My project consisted of a large scale remodel and renovation and new addition. The project was a residential project as well as a commercial project that involved several building trades, engineers, and architects. Whether someone is in the market for a residential contractor or commercial contractor, Big Street is the company to work with. I did find that they are busy but they are worth the wait. I would only expect that a contractor of their caliber would be busy all the time. However, when we scheduled my project, they met ever deadline and even drafted a contract that penalized them if they did not meet the project close out. Incredible company and a wonderful experience. I couldn't be happier!
Description of Work: Big Street Construction completed a very complex project for my company. The completely remodeled my home and business. The project involved several trades. I thought the projects would be near impossible to complete but the staff at Big Street pulled it off.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$874,000

Jane D.
10/2014
2.0
insulation
  + -1 more
.
Description of Work: Left me waiting one entire Saturday, never did show up. Hard time getting original bid, took several weeks. Actual repair work took two months.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
1.0
punctuality
1.0

$4,000

Response from BIG STREET CONSTRUCTION, INC
(member name) Your project consisted of crawling underneath an old modular home to insulate the skirting. We stated several times that we do not complete these types of projects. You stated that you could not find a contractor to complete your project and were desperate to have the project completed. We stated that we were very busy but would complete your project when we could fit you in under the circumstances. You agreed that this would be acceptable. We put off other projects to complete your project because we felt sympathetic to your situation. To then receive a negative review from you concerning this project is off base.

Thomas H.
08/2014
2.0
home remodeling
  + -1 more
Contacted company and "Brian" answered the phone. I told him I was interested in remodeling my master bath and if his company would like to give a quote. He replied "yes", but needed to call me back because he was walking into a meeting. Waited two weeks and nothing. Left a message again and no return call. Guess his company is doing so well he doesn't need any more work. Too bad, went with another local contractor and he lost a chance at a 12K job this winter. Horrible service, at least he was some what polite.
Description of Work: Requested quote on bathroom remodel.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0


Response from BIG STREET CONSTRUCTION, INC
Mr. (member name removed) I called you several times and finally left you a message stating that we were too busy to complete your project. I would appreciate a phone call to discuss your grievances rather than leaving a negative review on a public site when we did not contract to complete any work for you. Thank you

Richard S.
04/2014
5.0
remodeling, basement remodeling
  + 0 more
They did a great job. I am an out of state owner who was having difficulties with my property manager. Brian and Patty took over the project and kept me informed all along the way. If I had any questions, they were always prompt with replys and answers. Even when heat or water problems outside of their responsibility would occur, they would call the right people for the job and help me anyway that they could. They did quality work in quality time! Thanks Big Street!!
Description of Work: Repaired flood damage after a leak on the main floor flooded basement with 2 feet of water.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Katherine H.
04/2014
5.0
home builders
  + -1 more
Big Street was there before the fire was even out! This is true.. well the fact that they were at the fire station a mile away performing work on the local station and when the alarm went off and knew it was just up the street I guess the natural thing to do was be there. Would I say that was prompt service? Certainly! We were at a complete loss and felt there was someone there to aid in so many decision I couldn't have done alone. Not only did we get to know this company but also the people that run it, they are really big in the community, they are a wonderful family and really do care about their clients needs. I would without hesitation suggest using them for any construction work big or small.
Description of Work: Large repair from a house fire.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150,000

Sondra W.
03/2014
1.0
foundation repair
  + -1 more
They were perfectly courteous, but they did not show for the first appointment. They were supposed to come by on 2 other days (I didn't bother to wait at home for those), I gave up calling them back after they didn't show up either of those times. I do live in Delta Junction, to be fair.
Description of Work: Wanted a company to dig underneath my house and either create a proper foundation there or move the house onto a proper foundation. Approximate cost of service $40000.00.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0

Yes, I recommend this pro

Response from BIG STREET CONSTRUCTION, INC
[member name removed] We left you several messages on your phone to no avail. After repeated attempts to schedule your project we assumed that you were no longer interested in working with us. We apologize for any inconvenience and wish you the best. Leaving an "F" review impacts our overall ranking. Under the circumstances, we would appreciate if you would remove your review. Please call me anytime to discuss. (907) 590-9915

Edith G.
01/2014
5.0
excavators, garage builders
  + 0 more
Went great. Super fast. Outstanding professional!
Description of Work: Demolished and removed existing garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Megan Q.
01/2014
5.0
excavators, septic tank
  + 0 more
Brian and Rich were wonderful! I needed a honest company that would give a fair price, and stand behind their work. I was in the midst of selling my house when I found my septic had failed. I called them, and by the next day they had begun work! The job was finished and they even picked up after themselves. They were respectful, professional, great communicators, and the first construction company I've hired that has cleaned up afterwards! Selling my house in North Pole, and buying a new one in Fairbanks was so much smoother with Big Street on the job!! Thank you! Megan
Description of Work: Septic - Leach Field Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Candace T.
11/2013
4.0
tree service
  + -1 more
A tree fell on the power line that was connected to our home.
Description of Work: I used "BIG STREET CONSTRUCTION, INC"

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Rex E.
10/2013
5.0
roofing
  + -1 more
Big Street was professional and courteous from the first meeting for an estimate until they pulled out of our driveway with the job completed. All deadlines were met or exceeded. During removal and replacement of roof materials, the job site was cleaned up every night.
Description of Work: Big Street removed shingles and replaced with a metal roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from BIG STREET CONSTRUCTION, INC
(Member names removed) Thank you for the opportunity to work for you. If you have any questions or concerns at anytime, please do not hesitate to contact me anytime. Thank you and God Bless.

jimmy B.
08/2013
1.0
deck cleaning
  + -1 more
It didn't happen. My wife could never get a hold of them and they would never return her phone calls. The summer isn't that long, so we had to go with someone else. I should have known that something free was too good to be true, but then again we were new to the community and had no idea.
Description of Work: Contacted them to fix my deck while I was deployed. Gentlemen came out, assessed the situation, and said no problem have your wife call when the snow melts and we will fix it for free.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from BIG STREET CONSTRUCTION, INC
[member name removed], I stated to you that I would address your deck at no charge in the spring if we were available and had the time to do so. Your wife called our office and requested that we come out and look at her deck this summer. I personally spoke to your wife and told her that I would inspect your deck. After inspecting your deck, I found that there was more damage to the deck that had occurred during the winter since I first inspected it. I offered to repair your deck for free out of the kindness of me heart due to the fact that you were a deployed soldier. As I stated in our initial conversation, I stated to you that I would address your deck and repair it at no charge if I had the time to do so. I informed your wife that we did not have the time to repair your deck this summer due to the volume of our contracted work schedule. Your wife was understanding and I apologized for not being able to complete your project work. I apologize for any inconvenience. If you feel the need to post a negative comment on a public forum concerning the fact that we were unable to provide a free service to you due to the fact that we were to busy, I would greatly appreciate a phone call or face to face meeting instead. Respectfully, Brian Flemming - Vice President / Owner

Robert S.
06/2013
3.0
doors
  + -1 more
Work quality is good. Price is ok. Getting ahold of them and getting them to start the work was less than favorable. Even once we got things ready to go they rescheduled several times. Had additional work to be done. Finally got them to come out and look at the job. Did not hear back for a week. Called several times. After a couple weeks finally got a call back that said they were just too busy to do our work.
Description of Work: Installed french door, weather stripped front door.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$1,200

Response from BIG STREET CONSTRUCTION, INC
[member name removed] Thank you for posting a review. As we discussed during the course of your project, we were very busy at the time of your project. As a repeat customer we did not want to turn down your project and expressed several times that we were very busy at the time. We were very upfront with our schedule and did recommend other companies that may have been able to complete your project sooner than we could. I apologize for any inconvenience with our scheduling. If you have any warranty issues with the work that we completed or have any projects that you would like us to estimate in the future, please do not hesitate to contact us anytime. Thank you for the opportunity to work for you. Best Regards, Brian Flemming - Vice President / Owner.

Thomas H.
02/2013
5.0
remodeling, home remodeling
  + 0 more
Great. See above.
Description of Work: Bathroom designed and remodeled. They did a fabulous job and made sure it was right. Remodels can come with some surprises once everything is exposed but they were able to handle everything my house threw at them. I would highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Response from BIG STREET CONSTRUCTION, INC
Thank you Member for your business and friendship. Every remodel, addition, and new home can be a challenge. It was a pleasure working for you and getting to know your family! If you ever need anything, please do not hesitate to contact us anytime!

Sue Q.
09/2012
4.0
carpet installation, remodeling, home remodeling, plumbing, woodworking
  + 3 more
Big Street said they could provide me with workers to complete a couple of remodeling jobs on a house I own. I live elsewhere and wanted to get the work done in a short amount of time when I was in town. There was a bit of delay and mix-up in getting someone out to the location when I arrived in town, but the person they ultimately sent to help me brought an intern assistant with him and was great to work with. Dennis was very professional, worked hard, and did a great job on everything I asked him to do. The plumbing portion of the job expanded quite a bit due to the discovery of some leaking pipes, but Dennis fixed those, got the sink installed. He and his assistant tore down the wall I wanted out in short order, tore out some old carpeting and installed new carpeting, and got everything else I was hoping to have done accomplished. Dennis was very professional and clearly knew what he was doing. He made suggestions about materials and processes to improve the quality of the repair work I was wanting done. I was very pleased with the work that he and his assistant did and I will definitely seek him out to do additional remodeling and repair work for me and would contact Big Street to complete other projects. I was more than satisifed with the work done and the workers sent to me by Big Street Construction.
Description of Work: Installed a hot water pipe and sink, repaired some leaking pipes, took down a wall, installed carpet, and completed other miscellaneous carpentry tasks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,500

Dan W.
08/2012
5.0
septic tank
  + -1 more
Very professional and courteous workers. Great experience & I certainly would recommend using. Very fast. Great price. Very trustworthy. Did not do anything that didn’t need doing even though I might not have known better. Saved me $4,000! Minimally invasive. Didn’t tear up my yard and left it better than it was. Thanks!
Description of Work: DEC certified four bedroom leach field and lift station alarm with tank inspection and possible replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,300

Jerry M.
04/2012
4.0
cabinet refacing, drywall, egress windows, home remodeling
  + 2 more
They were recommended by our insurance company and we went with them,. It took a month to get it done and it is still not ready. The water had got into the cabinet. They did not show up at time but they did a good job. They workers were nice but there was a bit of a communication problem. Some of the cleanup was done right and some was not.
Description of Work: I used Big Street Construction Inc for restoration work. They fixed the drywall and also the bottom of the cabinet in our upstairs bathroom.

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$5,000

Diane G.
04/2012
5.0
garage builders
  + -1 more
They did a good job. They were very reasonable. I haven't had to call them back out to fix anything.
Description of Work: They built our garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike W.
03/2012
5.0
drywall, remodeling, interior painters, home remodeling
  + 2 more
They were very professional and polite. They were clean and completed the job quickly. I am happy with their work.
Description of Work: They remodeled the bathroom in our home. Itconsisted of mostly painting and drywall work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from BIG STREET CONSTRUCTION, INC
Member-thank you for your kind words. Please remember that we warranty all of our work. If you ever have any questions or concerns, please contact us!

    Contact information

    1685 Richardson Hwy, North Pole, AK 99705

    www.bigstreetconstruction.com

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 8:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories


    FAQ

    BIG STREET CONSTRUCTION, INC is currently rated 4.4 overall out of 5.

    Sunday: 8:00 AM - 8:00 PM

    Monday: 8:00 AM - 8:00 PM

    Tuesday: 8:00 AM - 8:00 PM

    Wednesday: 8:00 AM - 8:00 PM

    Thursday: 8:00 AM - 8:00 PM

    Friday: 8:00 AM - 8:00 PM

    Saturday: 8:00 AM - 8:00 PM

    BIG STREET CONSTRUCTION, INC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    Yes, BIG STREET CONSTRUCTION, INC offers free project estimates.
    Yes, BIG STREET CONSTRUCTION, INC offers eco-friendly accreditations.
    No, BIG STREET CONSTRUCTION, INC does not offer a senior discount.
    Yes, BIG STREET CONSTRUCTION, INC offers emergency services.
    Yes, BIG STREET CONSTRUCTION, INC offers warranties.
    BIG STREET CONSTRUCTION, INC offers the following services: Fire and Flood Restoration and Mitigation, Emergency Services, Temporary Heat, Insurance Claim Related Adjusting and Estimating, Xactimate Estimators, ALL phases of Residential Construction, Light Commercial, Excavation, Septic System Installation and Servicing, Demolition, Lead Testing and Abatement, Mold Mitigation and Abatement, Thermal Imaging, Remodeling & Additions.
    Please ask.

    Contact information

    1685 Richardson Hwy, North Pole, AK 99705

    www.bigstreetconstruction.com

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 8:00 PM