Description of Work: Fairbanks Home Depot is a typical Home Depot experience. There are enough employees there to help you fairly fast. Some have exceptional experience, some are pretty aware of stock and alternatives to accomplish task presented and some are lacking in real world knowledge. Overall, a solid Good rating.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
Yes, I recommend this pro
Elisabeth N.
11/2013
3.0
home improvement stores
 + -1 more
don't ever ask questions at Home Depot here in Fairbanks. They either don't know an answer or they tell you the wrong thing and it ends up costing you extra because of the mistaken information. Someday i hope they will find employees who know what they are talking about and can give the customers useful information. I have called and talked to a manager, who told me he'd check into a specific problem i had (ordering a stove, which ended up being a hassle from beginning to end) and get back to me. he never did.
Description of Work: anything in sales
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
Yes, I recommend this pro
$1,200
Bethany S.
09/2013
4.0
home improvement stores
 + -1 more
so far so good
Description of Work: install the front door and back door
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,200
Chad W.
05/2013
5.0
carpet installation, home improvement stores
 + 0 more
Good
Description of Work: I use HD allot for work, they are easy to work with. I wish they had more incentives for contractors to bring bussiness to them. They offer a paint program, and a program that you have to spend 2500 or more to qualify.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
jane W.
02/2012
5.0
carpet installation
 + -1 more
They took the old carpet out, laid the new padding and the new carpet. They were real good and I didn't have any problems with them. They were here at my place as they said, they would. I would use their services in the future.
Description of Work: Home Depot Inc replaced the carpet in my front room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
t. luella J.
12/2010
1.0
home improvement stores, doors
 + 0 more
They had to order a door up from Anchorage, by the time it arrived someone there sold after it was put in the contractors bin. So they ordered another door. when this door arrived They didn't have the other doors. After a few calls they found doors like the ones I wanted. Called me to set a date to put them in, I had someone go to my house to be there when they came they didn't show up. More phone calls another date had someone there this time they showed up. My doors didn't look right when I asked was told because I have an old house they couldn't get them any better. Now I have leaks around the doors frost on the hinges and have to brake the ice buildup out of the doors. the Contractors name was Gorden. He told me I had an old house. Don't let him fix anything.
Description of Work: Bought 3 doors and 3 storm doors. paid to have them put in. service was to be done by 9/3/2010 before we left on Vacation. Paid to have contractor come out and make sure they could put in the doors(another charge)
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Service Categories
Hardware & Home Improvement Stores,
Carpet Sales and Installation,
Doors
FAQ
HOME DEPOT INC is currently rated 3.7 overall out of 5.
No, HOME DEPOT INC does not offer free project estimates.
No, HOME DEPOT INC does not offer eco-friendly accreditations.
No, HOME DEPOT INC does not offer a senior discount.
No, HOME DEPOT INC does not offer emergency services.