ALASKA'S CHIMNEY SVC

It was peak weather this early Sept and I could not even get one roofer to even call me about roof patch because leaking in an older lady's home, had no help, although crying and explaining I was desperate, please at least call, maybe you know someone, no roofer would call me back. About 3 roofers. And a few years earlier, a roofer, who works here only in the summer, who was going to remove and replace 2 metal roofing sheets, stood me up, saying parts never came in, and off he went to the lower 48. I kept it patched as best as possible, but it failed, as it only was a simple sealing which eroded away by snow and ice, causing the current leakage. I was very touched, relieved, and astounded by the excellent service and repair of Alaska's Chimney Service by Patrick, and the help of his very nice and helpful wife in the office who evaluated my call and realized someone really was in need of help. The same day, within just a few hours of the call, peak season, Patrick stopped by, evaluated and gave me a quote for the repair. He ended up doing much more, and RIGHT AWAY when promised, which again, was peak season, and after a bunch of work. He came fully refreshed, important to me that he did the work safely by installing the stops, on the roof to prevent falls, and after removed, and had good equipment, so I did not have to worry he was going to get killed here, because it is pretty high up. He did even more than originally planned, completely removed the old stack and patched, making a professional framing while doing the patch, then taking off, so that it looked good, not sloppy. And it does look a lot better, and he told me I don't need to remove the roofing panels, it looked pretty good underneath the patch, looked for other leaks up higher, too. And although he probably does not ever do this other kind of handy work, because I asked him if he would please, he tacked down a couple of metal shed shingles curled up and would cause leakage and problems, because the ladder was right there. He knew I have been in pretty rough shape. I know we are all are just trying to survive, but some do it more eloquently. Licensed, bonded, insured, eco-friendly, happy good talk about his family, not out to rip off old ladies...friends, this is as good as it gets!!! And I am sooo grateful. He never charged more than quoted, despite taking longer, he had to get more supplies, did extra too, and seemed refreshed and careful after working a number of jobs earlier. First rate fellow and service!!!

They came and gave me an estimate and said that they couldn't get to it for a month or so, due to it being the busy season for them. The estimate was useful because we were able to take care of some things for ourselves. I will probably talk to him later on in the hopes of doing some of the bigger projects.

Very professional. Top quality work that exceeded our expectations.

When we called to speak with this company about the job they were able to speak with us right away and give a pretty close quote for the job over the phone just by asking us a few questions. Possible complications with the job described over the phone to the company had someone come out the next day to verify job and what exactly needed to be done. Was give a quote for the job and final payment was what was written on the quote. The job was very difficult and was in tight quarters so the owner brought out extra help to make sure the job was finished on time and done correctly. The price was a little high but it was explained to us over the phone why that was and it was due to the high quality of materials. We were very satisfied with Alaska's Chimney Svc and will definitely use them again and recommend them to anyone.