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ABC Inc

4.7(
36
)

General Remodeling, Windows, Doors,

... +12 more

About us

Locally owned. Additional email - info@akabc.com Additional contact name - John Ellison.

Business highlights

31 years of trusted experience

Services we offer

Commercial & residential remodeling, installation & maintenance of siding, gutters, windows & doors, kitchen remodeling.

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Warranties
Yes

Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.736 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
17%
3
0%
2
0%
1
8%
Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Write a review
Showing 26-36 of 36 reviews
Linda G.
03/2016
5.0
remodeling, replacement windows, home remodeling
  + 1 more
unknown
Description of Work: Kitchen remodel, repaired structural issues with floor where stairway opening used to be, installed new energy efficient living room window, installed new ventilation fan for house
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
mike B.
07/2015
5.0
remodeling
  + -1 more
unknown
Description of Work: installed window. replaced old window. blended in with existing inside and exterior. cleaned up afterward. |Took awhile to get here but performed work and cleaned up afterward. perfect job. will only take bids to keep contractor in ballpark. not cheapest but best by far.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$2,000
Rheba D.
06/2015
5.0
gutter repair, remodeling
  + 0 more
unknown
Description of Work: Replaced gutters on top level of house, and re-routed them to drain to the south (previous owner had them draining to the north). They promptly came to our house to inspect old guttering system, and gave a very reasonable estimate. They kept in touch about a date for doing the work, and came as scheduled. Work was done promptly, carefully, and professionally and the new gutters have worked well for two years.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Eva M.
02/2015
4.0
insulation, remodeling, woodworking
  + 1 more
unknown
Description of Work: Installed gutters. Love the job. Installed gutter guards which did not work at all. Still clogged with leaves.Had to remove each year to clean out gutters.
Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Lona B.
10/2014
5.0
decks, gutter repair, remodeling
  + 1 more
unknown
Description of Work: Replaced a gutter & added a new one. The cost was more than the estimate, but we didn't have accurate measurements for them to quote from.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$680
Adam K.
10/2014
5.0
decks, gutter repair, remodeling
  + 1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Deena W.
05/2014
5.0
gutter repair
  + -1 more
They were great.
Description of Work: ABC Inc installed our gutters.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Denise Y.
02/2014
5.0
interior painters
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Deborah R.
06/2013
1.0
siding
  + -1 more
unknown
Description of Work: Called for an estimate. Had to call again. Person whom I initially talked to did not do the site visit or estimate. Received estimate. There were no measurement or way to determine how much materials would be charged for. While the estimate was detailed to the extreme, there were no measurements of materials or the house. The house is one story, very small (perhaps 1400 sq. feet), the estimate was over 42,000. One side of the house was not to be sided and the front is mostly garage door in additon to two other door. The price was outrageous. In addition the quote was addressed to another couple, not me, with a different phone number. The street address was correct, but given the extreme cost of this quote, I thought perhaps they went to the wrong address. In general, the person who did the estimate seemed aloof, uninterested and had no reaction to my feeling that the quote was way over the top.
Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from ABC Inc
Thank you for posting your review. ABC Inc. has not met your expectations with the estimating process. We try hard to exceed expectation and we have failed in this instance. Information is best collected on a face to face basis which did not work for your schedule. We made an additional error in not figuring out a schedule that would work for you. To clarity all the information we have provided the below time line and some email content. As we indicated in the last email we would be glad to meet to discuss this estimate. March 18th 1:00 pm Phone contact by [removed member name] with John Ellison. March 18th 1:46 pm John Ellison email information and stated in the future we would contact before coming out. April 8th AM before noon Salesperson (Mike) left message to set appointment to see property. April 9th 11:44 AM - [removed member name] emailed inquired about getting estimated. 1:33 PM – J Ellison responded. Referenced Mikes call yesterday and looking to do job-site visit Friday 4/12/2013. “Hi [removed member name], Mike called and left a message for you yesterday, he can take a look and measure it up on Friday afternoon. My apologies for not getting back to you sooner, it was looking like spring for a little while and I was hoping for the snow to go down some as its much easier to see everything. In any case do you want to let your tenants know, I can firm up a time if necessary as we get closer and I would be glad to call them to set that up if you would like? Let me know, John” April 10th 2:51 PM [removed member name] emailed. Friday job-site visit OK. Renters have been notified. “Friday is fine. You can park in the back alley or behind the quonset hut, or pull in the driveway in the front.” April 12th 2:00 PM M. Mahlen went to job-site for inspection and measurements. Snow on the ground measured approximately 24”. April 24th 2:43 PM M. Mahlen sent estimate via email. May 20th 10:40 AM [removed member name] emailed about frustration with estimate. “Hi John, Just wanted to pass along my frustration at the "estimate" that was supposedly done on my residence. I was surprised, as this is not me, not my address and not my phone number. When I contacted John he said, "are you married"? I was concerened at the extreme price of the estimate and wondered if he indeed went to my house. He assured me that he did, though the "estimate" contains no drawings or measurements. It seems like a canned, extreme scenario as 1) this is not me or my address or phone, and the general estimate contains items and procedures that do not pertain to my house. Example, I have no gutters to remove. When we talked, I was looking at a reasonable costs, mentioning that one side of the house would probably not need to be sided, and/or that one side could be a less expensive product as it can not be seen from the street or neighbors. In addition, very little siding is needed on the front, as there is a garage door, and two doors. Of course, I realize that this might mean more work cutting around doors. Wonder if you agree that this is an over the top, generic "estimate". I checked with a couple of contractors, an architecht, and a friend who recently had there place re-sided. No one thought that this was in the ball-park. A friend also had an estimate completed by ABC, and it included measurements and simple line drawings. Thanks for your time. [removed member name] (not [removed member name]) “ 1:35PM J. Ellison responded via email. Will look into questions on concerns with estimate. “Hi [removed member name], I will look at this, we may have confused you with another customer by the name of [removed member name], (with similar first name). And Mike did make a mistake on your physical address, however he did look at the right house, I will look over the estimate in detail and get back to you, I remember you did ask for a "Shake style" shingle and perhaps that is what he used for his estimate....? In any case, I will get to the bottom of it and be in touch in the next day ot so, thanks, John “ May 21st. 11:15 AM J. Ellison provided answers to questions and concerns of [removed member name] email (May 20th 10:40 AM) “Hi [removed member name], I have attached a "revised estimate", thanks for bringing this to my attention, Mike had made an addition error, if you add up the line item cost on the original estimate he sent, you can see he made a mistake of $7,137.50, my apologies for that. Apparently there was some confusion with another customer and a similar name......(phone number, name and marital status), I think that was why Mike asked if you were married as he was trying to clarify, sometimes its difficult to keep everything straight especially if we have not had the opportunity to meet everyone in person. We also used the "Job address" instead of your physical address, I have corrected this on the estimate. Mike did look at and measure the house at [removed member's address], is that the house? I have attached a photo to be sure. There is a very small gutter that would need to be removed, I have deducted that from the estimate. We do not typically make drawings for a siding quote, if your friend received a drawing from us, it is most likely for something other than siding, perhaps it was gutters or windows? When we first spoke you had told me you wanted some type of "Shake" to emulate the look of a shingle as you said you would prefer that rather than the typical horizontal style and Mike did price out that type of siding, which is more expensive. I have reviewed Mikes pricing and your job, I know it is not a very large house, unfortunately It is not a simple job, there are a number of items that add to the difficulty and cost, if you are serious and would like to meet we would be glad to discuss those particulars in detail. Please let me know, John “ Photo of building attached with this email. Revised estimate total $32188.50 (attached with this email) June 24th [removed member name] posted review.
Chad W.
05/2013
5.0
remodeling
  + -1 more
great
Description of Work: I buy material from these guys sometimes. Great staff and easy to work with. Thanks
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1
Joyce O.
06/2012
5.0
remodeling, replacement windows
  + 0 more
A very professional job.
Description of Work: Excellent workmanship. Punctual and hard working all day.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
    • 1
    • 2(current)

Contact information

401 Driveway St, Fairbanks, AK 99701

www.akabc.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
Closed

Licensing

Bonded
Insured
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

General Remodeling,
Windows,
Doors,
Gutters,
Finished Carpentry and Woodworking,
Decks and Porches,
Interior Painting,
Kitchen and Bath Remodeling,
Drywall,
Siding,
Insulation,
Exterior Painting

FAQ

ABC Inc is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Saturday: Closed

ABC Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, ABC Inc offers free project estimates.
Yes, ABC Inc offers eco-friendly accreditations.
No, ABC Inc does not offer a senior discount.
No, ABC Inc does not offer emergency services.
Yes, ABC Inc offers warranties.
ABC Inc offers the following services: Commercial & residential remodeling, installation & maintenance of siding, gutters, windows & doors, kitchen remodeling.
Ask for details

Contact information

401 Driveway St, Fairbanks, AK 99701

www.akabc.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
Closed