7/2019. Found evidence of carpenter ants chewing up our window sill/frame. Called Randy on Sunday night and left a message. He was at our home the next day (before noon) and treated our house. FAST!! So pleased he came out soooo quickly. FYI. He had treated our house 2 yrs prior because we had seen ants near the house. This time they were actively chewing our window frame; guestimating for a month.
Description of Work: Treatment for carpenter ants.
Rating Category
Rating out of 5
quality
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Eagle Pest Control & Tree Service
Thanks for the review. We are always glad to help . Carpenter Ants can do a lot of damage to a home. We try and respond quickly to put a stop to them.
Marian L.
07/2013
5.0
pest control
+ -1 more
My husband and I have a new cabin in Soldotna approx. 15 mi from town. We discovered carpenters ants decided they wanted to nest in the floor of the cabin. I called Randy in Soldotna from our primary address in Anchorage, and asked if he could fit us into his schedule. He said he had an opening the next day. He also told us we didn't need to be there since it was a treatment applied outside. I signed up immediately. I gave him the address and a description of the property. He called when he got there, and asked if we would like to have the shed treated too since the cabin is small and the price he gave me included the sq ft of both cabin and shed. He called when he finished. I paid by phone. It was too easy. If his treatment worked I will definitely call him again in the spring when we open the cabin again. Cell phones make it hard to communicate sometimes, but we made it work, and Randy was very patient with me.
Description of Work: Applied a chemical treatment for Ants
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$185
Response from Eagle Pest Control & Tree Service
I am always glad to help people get rid of their pest. The product we use for Ants goes back to the nest on the LEGS of the Ants killing the nest! We guarantee it!
na N.
07/2013
4.0
pest control
+ -1 more
The service went well and would use again
Description of Work: Spray for ants.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$225
Response from Eagle Pest Control & Tree Service
We are always glad to help get rid of pest.
Lisa M.
06/2013
5.0
pest control
+ -1 more
He actually told me how to do the necessary things myself! I very much appreciate his professionalism and concern for making sure my needs were met... whereas the others couldn't even be bothered to call me back for scheduling.
Description of Work: Long story short, I discovered my old apartment was infested with cockroaches (yuck!!) and moved out. Another pest control service was kind enough to give me advice on how not to take them with me when I moved, which I followed. They also promised they'd be able to come out and do a preventative treatment at my new place within a day or two of my moving but, lo and behold, they were suddenly too busy to even respond to my calls. I ended up calling Randy instead. He was very busy too, but made the time to speak to me anyway and talked me through how to do the preventative treatment myself. If I have any pest problems in the future, I will most definitely be contacting him instead of the others.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Response from Eagle Pest Control & Tree Service
I was glad to be able to help with this problem> Helping is what we are here for.
J. C.
02/2013
5.0
pest control
+ -1 more
Tenant reported bedbugs in apartment, Landlord called Mr, Beuter at Eagle Pest Control. He was very knowledgeable and gave thorough info over phone; then came immediately to assess the situation, Would begin treating only after he had personally inspected the apartment and presence of bedbugs was visually established. The heat treatment used by this company is immediate and painless for tenant and landlord, It requires only a few hours of raising the temperature at the site with special equipment provided by the company. Guaranteed to kill all infestation including eggs. Does not spread pests to other parts of building.No packing up of personal effects or other items and no vacuuming or treating specific pieces of furniture or individual areas of rooms. Nothing discarded or damaged,. Mr. Beuter also ran test in another area of building, a unit where tenant had stayed briefly, to check for additional infestations at no additional charge. Very efficient and effective service,. Well worth the money for IMMEDIATE stop to present problem and to avoid further infestation, This heat method is the way to go and Eagle Pest Control will do the job right.
Description of Work: BEDBUG EXTERMINATION FROM APARTMENT. After immediate initial inspection of apartment to establish actual infestation, special heating unit was brought in and set up and left. No other intervention was required by the service. Tenant was required to vacate that single unit for six or eight hours. At the end of that time, the equipment was quickly removed, extermination was complete, and tenant returned to apartment. It is six months later and there has been no repeat problems and no reports of infestation anywhere else in the building.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from Eagle Pest Control & Tree Service
We are glad to help people with bed bugs or any other pest. Bed bugs are our specialty. NOTHING works better than heat!! Unlike pesticides, heat does not push bed bugs from one apartment to another apartment. Unlike pesticides HEAT is almost always a one time treatment! NOT 3 to 6 treatments!
rocky D.
01/2013
5.0
pest control
+ -1 more
i was very pleased with the promptness of service, friendliness of employees, and how understanding they were in the finances dept. most of all the heat treatment got rid of the bedbugs.
Description of Work: tried 3 other pest control services for bedbugs that didn't work. eagles heat treatment worked wonders. a bit pricy, but they're amenable to payment plans. i highly recommend this service to anybody in alaska (anchorage adjacent) with bedbugs.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,100
Response from Eagle Pest Control & Tree Service
Bed bugs are becoming immune to pesticides> 3 CHEMICAL companies tried BUT FAILED!! Heat is the BEST way to get rid of them and we do it in ONE treatment. This member is a great customer and I am VERY happy we where able to help him. If you have Bed Bugs, don't waste your money on Pesticides that don't work and leave dangerous chemicals in you home! Plus it takes 3 to 6 treatments with pesticides to get rid of them or MORE
Erin H.
09/2012
5.0
pest control
+ -1 more
Randy, the exterminator, originally set the appointment for 4:00 pm and called around 2 pm to let me know he would be late. I think the only thing he forgot was the paper work he needed to clear me. He did write up a letter and signed it with his name and phone number. He was great.
Description of Work: I needed a bug exterminator to check my house for bedbugs. They came out and cleared me for no cost at all.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Eagle Pest Control & Tree Service
We always try and help people if we can. I was glad to help her out as she could NOT go back to work until the home was cheeked and cleared of Bed Bugs.
Katie M.
07/2012
5.0
pest control
+ -1 more
unknown
Description of Work: I have recently encountered a problem with cockroaches in my apartment and my landlord refuses to fumigate. I have an 8 month old baby that is into everything! I was devastated to find roaches in a place that I thought was safe and clean. Upset and unsure how to handle the problem myself I called two pest management businesses. The second being Eagle Pest Control. I was so impressed with the time Randy took to give me free advice and explain that I would be wasting my money because the whole building has to be done. He offered the number for the MOA if I wanted to make a complaint. Randy also seems very knowledgable and has detailed information on any bug you knew existed on his website. Long story short the unresolved cockroach problem has forced me to move out, so I called Eagle Pest Control once again to find out how to move without bringing the roaches. Again, they offered a few ideas and mentioned a fumigation before I move in to the new place. Should I need their services I will call and feel confident that their services will meet my expectations.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Eagle Pest Control & Tree Service
Thank you Member. We are always glad when we can help people.
Chandra W.
06/2012
5.0
pest control
+ -1 more
Eagle Pest Control and Tree Service is the ONLY company I will use for any pest control needs I may have in the future! Randy and his crew have been the BEST! We recently had some wood framing replaced under our home and as a result Carpenter Ants emerged into my master bedroom closet. I immediately texted and emailed pictures to Randy at Eagle Pest Control and told him what was going on. He was here the very next day! He was prompt in returning my emails and phone calls, answered questions from me and my landlord with an accuracy that amazed me. We had a quote for potential extermination from the previous year and he honored that same quote amount! Randy showed up on time and prepared. He was quick and informed us of risks that we needed to watch out for (pets and kids to stay away from the sprayed areas). When I do finally move I will be hiring Eagle Pest Control to inspect any future dwelling and property that I am interested in before moving in. I highly recommend that anyone purchasing a home have pest inspections done in addition to regular building inspections.
Description of Work: Eagle Pest Control & Tree Service exterminated Carpenter ants from the perimeter of our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Response from Eagle Pest Control & Tree Service
The customer are easy to work we are always glad to help our customers with the bug problems!
Melissa H.
04/2012
5.0
pest control
+ -1 more
They do a pretty good job and are here quickly. They answer all of my questions and are extremely effective.
Description of Work: I am a renter so my landlord uses Eagle Pest Control & Tree Service for this property.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Eagle Pest Control & Tree Service
We try always to answer everyone's questions fully so they are informed of what is taking place.
Steve W.
03/2012
5.0
pest control
+ -1 more
It was a crazy and stressful time for my family due to the bed-bug infestation but Randy and his daughter continued to be empathetic with each call I made to them, both before and after their heat treatment. His crew arrived on time and were professional in caring out the heat treatment. It seems to have done what is necessary to rid the apt and my possessions of the bugs. My only concern was that they did have a partial crew change during the 7 hour heat treatment and I wish I would have been notified of that during the times I stopped to check on their progress, but that didn't seem to affect I especially appreciated that Randy's daughter came back by the apt, at my request, on a Saturday, days after their work was done, without additional charges, to use their bug-dog to verify there were no obvious bugs still present! Mandy also took the time to explain the bug issues and treatment to my sister. Thank you!
Description of Work: Heat treatment for a bed-bug infestation in my apt.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Response from Eagle Pest Control & Tree Service
The member was in a bad situation as the landlord was totally unresponsive to his pleas for help. We where glad to help him. He moved to a new APT. And is still bed bug free months after our treatment!
Samantha F.
02/2012
5.0
pest control
+ -1 more
They came set up and started their job right away. I loved it. They also called me before they turned the heat off the exterminate the left over traveling on us. Great idea
Description of Work: I had bed bugs and they came and exterminated and it has been over six months since I have seen or felt bed bugs and it feels GREAT!!!!!! I recommend using this company if u get an infestation of bed bugs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Robert P.
02/2012
1.0
pest control
+ -1 more
After they left we realized that they had stolen $206.00 out of a backpack in the closet. A police report was filed. The bugs came back and they repeated procedure. So far only two bites. On 01/22/2012 got a bit again.
Description of Work: Heat house to 140 degrees for extermination of bed bugs.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
$1,200
Response from Eagle Pest Control & Tree Service
This is untrue! this person lied about paying $1200 for the service that was paid by the land lord! So if he is will to lie about one thing why believe any of his "story" I talked with the police and they did NOT find it to be true!!! They never even wanted the names of the crew to talk to them! If they found ANY Merit for the claim you would think they would at least talk to the people that where there! I still so work the the landlords!
carl D.
01/2012
5.0
pest control
+ -1 more
After each call problem with pest has been eliminated. We would recommend Eagle Pest Control, Highly!
Description of Work: I've been using Eagle Pest control for 8 yrs. We have had them here for Carpenter Aunts Mice, and other miscellaneous critters. This company has given us the utmost Professionalism. They are always very helpful and worked hard to fulfill our needs.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Chandra W.
01/2012
5.0
pest control, tree service
+ 0 more
I discovered that I moved into a home that was infested with bed bugs and immediately contacted my landlord. Neither one of us had ever dealt with bed bugs before and my landlord contacted Randy Beuter at Eagle Pest Control and Tree Service to come out and investigate. To my surprise he was very prompt on contacting me and scheduling an appointment to bring his dog that is trained to sniff out bugs. When he got here my husband had already captured one of the bugs so we didn't need to employ his dog. I new that chemical treatments were long and uncomfortable processes and I have children and pets that I was concerned about getting sick from chemical treatments. Randy offered a great opportunity to exterminate all of the bed bugs in one day (10 hours of treatment) with a heat treatment to the house. We accepted and our landlord helped foot the bill. Randy emailed me a checklist to prepare for the appointment a few days later. Randy and his crew showed up on time early Friday morning and set up the barriers and prepped the rooms for the heat and made sure we didn't miss any thing that could be affected by the heat. He explained every step and allowed us to observe (luckily it was a nice day outside). In the last hour of the treatment we were able to and quot;flash treat the smaller items that were removed from the home to make sure they didn't have any bugs either. Randy's crew were polite and very professional. Bed bugs hide EVERYWHERE! I was surprised to see the detail that his crew went to to make sure every nook and cranny were exposed to the heat including our dressers and separating the mattress and box springs from the bed frames. It looked like the house was ransacked when they were done, but this was explained in the checklists and conversations that he would be exposing maximum surfaces to the treatment. I was more than happy to put things back together when they were done. That was the best night's sleep I had gotten in a long time! While Randy was here he also noticed that the trees around my home have issues too and offered and quoted tree removal and gave me great knowledge to keep an eye out for trees that are sick and spreading issues to other trees on the property. I chose not to partake in the tree service because the property I am on is a rental and the landscaping is more rustic than groomed. THANK YOU Randy!
Description of Work: Bed bug extermination through high heat treatment. Estimate on tree removal services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Olin J.
08/2011
3.0
pest control
+ -1 more
Would not hire again. Not professional at all. Made lame excuse for being late.
Description of Work: Called Eagle Pest Control after finding mouse droppings in a house we just purchased. Selected Eagle because their ad says they specialize in pest control that is safe for household pets. He showed up late, with his daughter. Was obviously in a hurry, says he had to take his daughter to the zoo!!??!! Offered very little information. Didn't hardly listen to what I had to say. Had to repeat myself. Showed him a hole behind the dishwasher that was being used by mice, talked about plugging it, but forgot to do it until I prompted. Made a big deal about not charging me to shove "restrictor wire" in the hole which is just steel wool for 50 cents. Followed him into the crawlspace to point out some areas of activity and saw his 9 year old daughter crawling around placing the bait stations!!!! Then he wanted to put a bait station out in my backyard where my dogs play. I told him that they like to get into things and that it would not be a good idea. He said it would be fine. Even though this is rate poison in a thin plastic box. Really??!!!?? Told him no thanks to that idea. So much for specializing in pet-safe pest control!!! What a bunch of BS. Asked about a follow-up visit and he said it would be his same minimum call-out fee of $75!!!! Forget that.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0
$125
Response from Eagle Pest Control & Tree Service
I was on my way to the ZOO with my daughter. When I was asked to stop by. I went out of my way to help him quickly. (no good deed goes unpunished) These mouse stations are made to KEEP PETS OUT! I did everything this man asked me to do. That is NOT steel wool we use! That rust and turns to dust! We use stainless steel it will never rust. And I did not charge him for it!!!! There was no way to make this guy happy!!!!!
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Service Categories
Pest Control,
Tree Service
FAQ
Eagle Pest Control & Tree Service is currently rated 4.5 overall out of 5.
Sunday: 9:00 AM - 6:00 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 9:00 AM - 6:00 PM
Eagle Pest Control & Tree Service accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Eagle Pest Control & Tree Service offers free project estimates.
Yes, Eagle Pest Control & Tree Service offers eco-friendly accreditations.
No, Eagle Pest Control & Tree Service does not offer a senior discount.
Yes, Eagle Pest Control & Tree Service offers emergency services.
No, Eagle Pest Control & Tree Service does not offer warranties.
Eagle Pest Control & Tree Service offers the following services: Pest control.