Work took much longer than estimated. Then, when the engine died less than a year later, they refused to stand by their work. Ended up going to Specialized Import Auto Repair for a new (used Japanese) engine, and have been very happy with their work.
Description of Work: Superior charged an arm and a leg for a Subaru engine rebuild (valves, cylinders, new head gaskets).
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Tanna T.
09/2016
5.0
auto repair
 + -1 more
unknown
Description of Work: I have had great service here.
Rating Category
Rating out of 5
Yes, I recommend this pro
ira L.
01/2016
5.0
auto repair
 + -1 more
unknown
Description of Work: checked oil leak and replaced water pump
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$550
Christiane S.
11/2015
5.0
auto repair
 + -1 more
.
Description of Work: They provided an oil change and general maintenance for our vehicle.
Rating Category
Rating out of 5
Yes, I recommend this pro
Michael L.
06/2015
5.0
auto repair
 + -1 more
unknown
Description of Work: Had a vehicle inspection done, scheduled Friday for clutch work on daughters car. They do ALL of my mechanical work!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Lisa O.
10/2014
5.0
auto repair
 + -1 more
An unsecured bolt in a removable speed-bump ripped off my entire exhaust system over a weekend. I dropped off my car Monday morning and it didn't take but a day or two for the repairs to be completed. Butch made accommodations to ensure a pleasant experience and made me feel like family. Service was excellent and labor prices were reasonable. This was not the first time I've brought my car to Superior and it won't be the last.
Description of Work: Replaced entire exhaust system in my car.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Lisa O.
10/2014
5.0
auto repair
 + -1 more
I had just pulled into the hospital parking lot when my car would not turn off. I immediately called Butch and he said to bring it in right away. Before I made it to the shop, my car died on the side of the road. Butch sent a tow truck to my rescue. Apparently my starter got stuck in the and quot;Onand quot; position and ran my battery down with it. Repairs were quick and he had me back up and running in no time. Butch even paid the tow bill directly and added the cost to my repair bill for insurance reimbursement. Superior Auto lives up to it's name. Superior service and superior quality. I have had multiple repairs, oil changes, and tire changeovers at Superior Auto and have never experienced a repair gone wrong. Each time I was treated with respect, answers to questions were thoroughly explained, and I was given the best options based on what I could afford. I was told what needed to be repaired immediately, what could wait, and what repairs I could honestly life without. I never felt like I was being taken advantage of or swindled in any way. I will take my car to Superior Auto every time.
Description of Work: Replaced the starter and dead battery.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Tracy M.
05/2013
5.0
auto repair
 + -1 more
I told Superior what I needed, which included maintenance work of flushing coolant. They inspected and advised that it still looked good and that I could wait until the next maintenance visit. Saved me hundreds of dollars.
Description of Work: Routine maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Shirley H.
12/2012
3.0
auto repair
 + -1 more
An estimate was given but when I went in for repair the cost increased and I didn't feel comfortable that I was being told the full detail
Description of Work: I can't recall the exact details now, but after using the service for 2-3 times I left felling each time feeling uneasy about what was done or what I was being told.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$250
Stephanie B.
07/2012
5.0
auto repair, car inspections
 + 0 more
They're honest, reliable and efficient. They're excellent overall.
Description of Work: I've been going to Superior Automative SVC for about 10 or 12 years now. They repaired the brake of my car, changed the built, and other stuff that needed to be fixed and be changed two weeks ago.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Auto Service,
Auto Inspections,
Auto Radiators,
Heating and Air Conditioning,
Auto Transmission,
Auto Tires,
Auto Mufflers
FAQ
SUPERIOR AUTOMOTIVE SVC is currently rated 4.5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: Closed
SUPERIOR AUTOMOTIVE SVC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, SUPERIOR AUTOMOTIVE SVC does not offer free project estimates.
Yes, SUPERIOR AUTOMOTIVE SVC offers eco-friendly accreditations.
No, SUPERIOR AUTOMOTIVE SVC does not offer a senior discount.
No, SUPERIOR AUTOMOTIVE SVC does not offer emergency services.
Yes, SUPERIOR AUTOMOTIVE SVC offers warranties.
SUPERIOR AUTOMOTIVE SVC offers the following services: WE OFFER ALL AUTOMOTIVE AND LIGHT TRUCK REPAIR AND MAINTAINENCE SERVICES.
WE DO NOT DO BODY REPAIRS
WE DO NOT WORK ON VEHICLES LARGER THAN 3/4 TON
WE DO NOT WORK ON EUROPEAN CARS