Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

SUPER FLOORS OF ALASKA

Carpet Sales and Installation, Flooring Sales and Installation


Services we offer

All type of flooring.

Amenities

Free Estimates
Yes
Senior Discount

ask for details



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

3.76 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
0%
1
33%


Rating CategoryRating out of 5
quality
4.0
value
4.2
professionalism
3.5
responsiveness
3.5
punctuality
3.7
Showing 1-6 of 6 reviews

Sue M.
06/2017
5.0
carpet installation, flooring contractor
  + 0 more
Great, excellent work. Floors looks amazing.
Description of Work: Replace all floors and baseboards on first level of house

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,500

Zona R.
02/2017
1.0
flooring contractor
  + -1 more
Terrible. Materials were available Nov 2. Verbal promises were made that work would be done by Thanksgiving. The only work done by then was to put my washer, dryer and sink/cabinet in my adjoining dining room! Call to contractor week b4 Thanksgiving was never returned. Subcontractor didn't finish job until almost Christmas even though moreverbal reassirances were given. Business asked for remaining payment b4 work was completed and they didn't know that the work wasn't done.
Description of Work: New vinyl f$300looring in laundry, adjoining bath and back entry and also in a separate study.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Jessie L.
01/2016
5.0
carpet installation
  + -1 more
unknown
Description of Work: We replaced 8 year old laminate with solid hardwoods and the fireplace was 80s brick and we changed it to stacked stone, I love the results! The installers were amazing!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Jessie L.
01/2016
5.0
carpet installation
  + -1 more
It went really well. The selection process was painless and actually ended up being fun! Once we picked product we didn't have to wait too long for the install, we just had to wait a week for the products to show up and our house and acclimate. Once they started install everything went well and although there was a lot more dust than expected the crew cleaned up during and at the end of the project. Love the new floors and the fireplace makes a huge difference!!
Description of Work: We used Super Floors to install solid hardwood flooring in our upstairs and to reface our fireplace with stacked stone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Timothy B.
04/2013
1.0
carpet installation
  + -1 more
They were polite in the initial selection meetings but the work was performed erratically and sloppily and trying to get these guys to show even when they made appointments were failures each and every time. They would show up weeks after expected and slip out after an hour until one day they just never came back. One excuse we were given was that they were too busy building other houses and had spent too much money on our house (wasn't on the insulation, plumbing or laborers, I can assure you). I asked whose money were they spending because our little 1800 square foot ranch which was only going to cost 340000 had squeezed us for over 400000. Don't even get started on the plumbing, insulation and how they built the house over 100 feet downhill from where we planned with them on the first property walk.
Description of Work: Provided and installed laminate and vinyl floor cover in brand new construction, however the end result was a failure that head if sales Rob and installer Curtis and contractors Midnight Sun Construction and coordinating contractor/real estate mogul O'banion were aware of and complicit in the upgrade fraud, and subsequent lack of warranty follow through. Not only were we scammed on the coat if installation, but the workmanship was shoddy, amateurish and incorrectly performed. Subsequently, super floors guaranteed replacement and corrections but never returned phone calls nor the money they conned my wife out of to replace vinyl with another brand. After one year of not fulfilling their commitment and promise then reneging in the agreement and ultimately denying our justified refund for the new material which never was delivered they told her they were not returning the money nor delivering the goods. The installers had returned to shove the drifting laminate back together by kicking the floor covering and then claiming that 'somebody else came in and glued down material with the wrong glue.' The contractor and vendor had also revealed that they knew the vinyl in bathrooms was rippling and had given them trouble the day they attempted installing it. Needless to say there were many other issues of incompleteness and poor workmanship- some of which was lazy, some just ignorant about Function and design. If you are looking for a contractor/vendor team you would be doing yourself a huge favor to avoid getting involved with Superfloors, dynamic Properties' agent Todd O'bannion and their inside financing arm, Statewide Mechanical plumbing, or Midnight Sun Construction all located in Southcentral Alaska. The cost above was what they charged us for the upgrade, laminate in the entire house except for vinyl in baths and laundry. We paid for a roll of Armstrong vinyl as replacement which is what wasn't delivered and Rob at the store was not only rude and condescending from the start but claimed they didn't have to make good on their original promise of installation nor the warranty guaranteed correction. I see the crew had brand new trucks when they worked on the house built next door the following summer.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$5,250

Jessie L.
10/2012
5.0
carpet installation
  + -1 more
I had recently purchased an older home that needed carpet. It wasn't in my budget to order carpet for the entire house at once, so I thought I would just do the main living area first. I googled carpet in Anchorage, Ak and Super Floors was one of the ones at the top. I went ahead and looked over their website, they seemed legit so I stopped in one night on my way home from work. They stock a carpet there in multiple shades of beige and in three grades - good, better, best. The only difference really was how thick./plush they were. I was able to do BOTH floors of my house with installation for a very good price. I had gotten a bid from the Home Depot, and Super Floors came in much lower, so much so that I was able to do the whole thing at once. Also they have financing available through Wells Fargo which also helped me do it all at once. Everyone at the store seemed very friendly and like they knew what they were talking about. The installers that they sent did a great job, I was happy that they vaccumed their way out and didnt leave the "fuzz" everywhere that I was dreading. My salesman told me upfront that they required a 50% deposit and the balance was due after the installation was complete, since I financed I didnt have to deal with this but I thought it was important to include in my review. I recently got new countertops from a different company (which I will be reviewing shortly) and I had to pay for the entire thing upfront. What else can I say about them? The showroom looked great and they had a lot of in stock options and I was able to schedule an install for the same week I picked out my carpet. The box store I mentioned earlier couldnt get me scheduled for 2-3 weeks, that also swayed my opinion. The only thing I will say is that I pass this place everyday (they are between Dowling and Dimond on Homer Drive) if you take the 76th exit you will notice them immediately, I drove by this place on my way home for years and didnt notice it was their. Well worth the effort in tracking them down. I wont got anywhere else for floors!
Description of Work: I had new carpet installed in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$3,000

    Contact information

    PO Box 241665, Anchorage, AK 99524


    Service hours

    Monday:
    8:00 AM - 6:00 AM
    Tuesday:
    8:00 AM - 6:00 AM
    Wednesday:
    8:00 AM - 6:00 AM
    Thursday:
    8:00 AM - 6:00 AM
    Friday:
    8:00 AM - 6:00 AM
    Saturday:
    10:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Sales and Installation,
    Flooring Sales and Installation

    FAQ

    SUPER FLOORS OF ALASKA is currently rated 3.7 overall out of 5.

    Monday: 8:00 AM - 6:00 AM

    Tuesday: 8:00 AM - 6:00 AM

    Wednesday: 8:00 AM - 6:00 AM

    Thursday: 8:00 AM - 6:00 AM

    Friday: 8:00 AM - 6:00 AM

    Saturday: 10:00 AM - 5:00 PM

    SUPER FLOORS OF ALASKA accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, SUPER FLOORS OF ALASKA offers free project estimates.
    No, SUPER FLOORS OF ALASKA does not offer eco-friendly accreditations.
    No, SUPER FLOORS OF ALASKA does not offer a senior discount.
    No, SUPER FLOORS OF ALASKA does not offer emergency services.
    No, SUPER FLOORS OF ALASKA does not offer warranties.
    SUPER FLOORS OF ALASKA offers the following services: All type of flooring.

    Contact information

    PO Box 241665, Anchorage, AK 99524


    Service hours

    Monday:
    8:00 AM - 6:00 AM
    Tuesday:
    8:00 AM - 6:00 AM
    Wednesday:
    8:00 AM - 6:00 AM
    Thursday:
    8:00 AM - 6:00 AM
    Friday:
    8:00 AM - 6:00 AM
    Saturday:
    10:00 AM - 5:00 PM