Description of Work: Initially around 8 years ago the landscaping and customer service were incredible. We spent thousands of dollars with them. 3 years ago dependability, customer services were extremely unacceptable.and after being treated rude we will never use again.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Carol D.
09/2014
2.0
landscaping
+ -1 more
unknown
Description of Work: The company came out to do the estimate for landscaping at our home, but only after rescheduling and then failed to submit a bid despite repeated calls and promises that the estimate would be sent right away. We never received an estimate and ended up going with Kelly Lawn and Landscaping and were very pleased with their work.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
2.0
Megan I.
06/2014
5.0
landscaping, tree service, hardscaping
+ 1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$225
michael C.
06/2014
5.0
landscaping
+ -1 more
No concerns, prompt, courteous.
Description of Work: Planted new bushes.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Marcia S.
06/2014
2.0
landscaping
+ -1 more
I have hired another landscaping contractor to do my yard, but would have loved the chance to find out what these guys could have done for me and at what price. Apparently they are so busy, they don't need my business.
Description of Work: I contacted Sunshine via their website to request a quote. I got an e-mail May 1st that they were forwarding my request to the landscaping department. It is June 3rd and I have yet to hear anything from them.
Rating Category
Rating out of 5
responsiveness
1.0
MARY S.
01/2014
4.0
fencing
+ -1 more
There was a bit of trouble connecting and getting the gentleman over here for the quote but when he did come over he was very professional and courteous. I understand that he was a bit overwhelmed with the response to his offer of an estimate. The job we wanted was a pretty grungy one for a professional contractor so I assume he bid it appropriately. If I wanted the work done then I would be paying a premium. I decided it was too high for what I wanted. Nice fellow though and I know that my neighbor was happy with the work his crew did for her.
Description of Work: I purchased a coupon to get an estimate for refinishing the master bedroom.
Rating Category
Rating out of 5
value
2.0
professionalism
5.0
responsiveness
2.0
Yes, I recommend this pro
Carol W.
09/2013
5.0
fencing, landscaping, hardscaping
+ 1 more
It took longer than they thought it would mostly because the quality of our land is not that great. They had to bring in extra stuff and it took them a couple of months. It also rained really hard that summer, too, so things had to be put off until it stopped raining. All we had in the backyard before they started was dirt and now we have a gorgeous, landscaped back yard. They did a good job.
Description of Work: I used Sunshine Garden Services & Landscaping to put in all new landscaping in my entire back yard from scratch and put in a beautiful fence. This included shrubbery, flowers, grass, trees, plants, a retaining wall, a cobblestone patio, paver walkways and bark.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50,000
Judy A.
09/2013
4.0
landscaping
+ -1 more
This company responded promptly (within a week) to a request to bid a small landscaping job. They showed up on time for the bid appointment. He had helpful suggestions for the work, and left to prepare a written bid. The bid was received within a few days by email; it was higher than other services that were also bidding so they were not selected for the job.
Description of Work: provided a bid
Rating Category
Rating out of 5
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Julia K.
08/2013
5.0
landscaping
+ -1 more
The work on the lawn was done promptly and professionally and looks neat. It is full of promise for a new, safe and friendly lawn, after a summer of head-high cow parsnips! At the time of this review, the new grass seed has not yet sprouted, and unfortunately a few weeds are coming up, but only a few. We worked with the company owner, Mike, on this project. He was always friendly and courteous when we spoke to him, but we had some problems with communication. At the beginning, he was late to the appointment to give us a quote, although he did call and arrive later that evening (when necessary, he has shown up late in the afternoon/evening, after the working day, to complete a task). The quote we received was the lowest of four for the work we needed done, and the contract he created was detailed. Once we had signed the contract, however, work was delayed for over a month because we had not understood that the company required a 50% payment before scheduling work (rather than on the first day of work, as we had experienced with other contractors). I called the company office 3 times over a month to ask when the job was scheduled to begin, and did not receive any response as to when work would start or why it was delayed. Finally, we called and said that we were about to withdraw our contract, since the company had been so unresponsive. At that point, the secretary determined that work had never been scheduled because we had not submitted a payment. Once we had made the necessary payment, the work was scheduled and completed within about a week, and we are happy with the results. Apart from a frustrating miscommunication, we had an excellent experience with this company.
Description of Work: Removed about 4 inches of topsoil from a weedy, neglected lawn (approx. 3900 sq. ft.), replaced it with clean topsoil, graded, raked, hydroseeded, and put up a temporary fence around the seeded area. They also removed an old raised-bed garden and small water feature.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Jolyn Z.
07/2013
1.0
landscaping
+ -1 more
In May I called to have all bark in yard refreshed and an estimate on possible other services. I chose at that time to have only bark refreshed. My customer service went into gutter at that time. I could not get Ted to call me back. At that point I contacted Mike and the bark was put in. Since, I have 3 bushes under warranty that did not survive the winter and ask Office Staff to contact Ted and advise or replace. I have called at least 6 times, always left messages to please give me a call back. Only 1 time did I receive a return call. I called around June 16, June 17th Pam in Office called stating the shrubs would be replaced. I called again on July 22nd,spoke to Office Staff , as once again no service, calls, nothing. I let them know how unhappy my husband and I are with the Manager's customer service. Let them know we feel they don't see us a good repeat, dependable customer and if they want to continue doing business with us every year, to please have someone call us back. It is now July 26th. We still have no call back. We will be taking our business elsewhere. This is very disappointing as we have always been willing to pay a little extra for good quality service.
Description of Work: I have used Sunshine going on 4 years. We have spent over $16000.00 in that time and have always promptly paid.They completely landscaped my front and back yard and did a beautiful job. They have a 1 year warranty on all plants and until this year have had excellent customer service.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Trudi H.
07/2013
2.0
landscaping
+ -1 more
I received a flyer in the mail and decided to give them a call. THey were quick to come to the house and I got a quote April 27th from Sunshine and I accepted immediately. We emailed a few times back and forth trying to button up details and the date kept pushing out. Not a problem - however, I called several times leaving messages in June asking for a potential start date and nothing. It is now July 10th and I have still yet to hear from them. I was hoping to have my landscaping finished early summer- hence why I called in April, and now its pushing mid July and I have to start from scratch with a different contractor. I am highly dissapointed with the service. I will never reccommend Sunshine to anyone and discourage anyone from ever using them.
Description of Work: NOTHING but a quote.
Rating Category
Rating out of 5
value
4.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0
$1,100
Terri A.
06/2013
5.0
lawn service
+ -1 more
They follow through, efficient, cleaned up after themselves and they did a good job.
Description of Work: I used Sunshine Garden Services & Landscaping for lawn and yard work.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Erica J.
06/2013
4.0
landscaping
+ -1 more
We hired them when our neighbor was doing work on their yard and we were very happy with the service and price. However, when we called them 3 years later (2013) to do some more landscaping, their price was 3x what others were quoting. Their quality is excellent, but their pricing is not competitive.
Description of Work: constructed landscape beds along the driveway, removed old gravel
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$500
Alecia B.
06/2013
5.0
landscaping
+ -1 more
Ted came out to give an estimate for a lot of brush removal from our property. Ted was punctual, friendly, and knowledgeable. He offered (free) advice about other landscape questions I had. The estimate for the work was exact, and the worker sent was very, very good at removing the brush. I didn't even realize brush could be removed so well! They sent a bill through the mail, and accepted payment over the phone. Overall, yes! I would use them again.
Description of Work: Remove brush
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Daryl K.
12/2012
5.0
landscaping, lawn service
+ 0 more
This project went extremely well from start to finish. For the garden work, it was all manual labor. The guys that performed the work were tireless, even in the heat of early August. They were prompt, worked hard all day and did not work past normal quitting time, so they were done when we arrived home from work. The tools were picked up each night and the area left clean and tidy. These are some of the hardest workers I have seen in a long time. For the flag pole patio, Mike had fabulous ideas for how accomplish our goal of having the patio slope up to meet the edge of the driveway without interfering with any snow removal equipment and to back fill our sloping lawn to meet the top of the retaining wall giving our lawn a new, very much improved look. Mike also had the idea to edge the retaining wall with a 3 ft. planter strip to provide a buffer between the grass and the wall which we topped with redwood bark mulch. As for the patio itself, we used hexagon paving bricks. The first idea was to use larger paving bricks to create the slope from the patio to tie into the driveway, but after Mike saw the appearance of the large pavers, he changed his mind, had the large pavers removed and the smaller hexagon pavers cut to create the slope necessary for a smooth transition to the driveway. The Sunshine mason is by far one of the best I have ever seen. The pavers were cut with compound angles and laid with such precision, it is impossible to see the interface from the patio to the sloping pavers unless you are looking for it. Very impressive. In addition to working to complete our project, we needed to have a different contractor come in during different stages of the landscaping work to set the base for the flag pole. Everything went very smoothly with two contractors working in the same 200 sqft area. Again, as with the garden workers, the tools were picked up every night and the area left in a very tidy fashion. I hope that Sunshine Garden and Landscaping Services is around for a long time. They are a family run business with integrity, knowledge and skilled, hard workers. Everything was completed in a timely manner and to our complete satisfaction at a fair price.
Description of Work: I had Sunshine Garden and Landscaping Services perform two separate services: 1. Garden and lawn work A. Remove 2 ea. 4ft. x 4ft. and 1 ea 4ft. x 8ft. raised garden beds and replant grass seed. B. Remove weeds from 2 ea. badly overgrown gardens and raise level of soil to a reasonable height. 2. Install retaining wall and brick patio for flag pole A. Install new retaining wall (approximately 28ft. B. Install new brick patio in an inside corner of driveway. C. Backfill sloping lawn to level of retaining wall. D. install new planter strip next to retaining wall.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Karen D.
11/2012
3.0
landscaping, lawn service
+ 0 more
The owner did his best to rectify a difficult situation.
Description of Work: N/a
Rating Category
Rating out of 5
$3,000
Rose D.
08/2012
5.0
landscaping, tree service
+ 0 more
We have a large back yard, but we're on the side of a hill so it wasn't very useable. I wanted to put a swing set up for my granddaughter but didn't have a place level enough to place it. Mike from Sunshine had lots of ideas for making the whole yard usable. I wasn't sure I would be able to afford getting the entire yard done at once, so I asked him to break the estimate out multiple ways. I got quotes from 5 different landscapers and Mike was the only one that broke the estimate out the way that I asked for it to be done. We ended up doing the whole yard. Yeah! The first day they showed up right when they'd said they would (as they did every day). Access to the back yard is very limited, all uphill and of course it was raining. But if you live in Alaska you know that it rains a lot this time of year, if you let the rain stop you you will never get anything done. They laid down a plywood road up the side of the yard to protect it, added traction strips and got to work cutting trees down, pulling up roots and leveling the ground. The work continued for a several days (mostly in the rain). They even worked through the weekend to take advantage of nicer weather. They hauled in topsoil and built a pea gravel pad for the swing set. And finished off with hydroseed. We've gone from an unlevel, grown-over piece of land to a back yard that we will enjoy every chance we get. Next summer is going to be awesome in our NEW yard!!!
Description of Work: Removed about a dozen large and small trees, including roots. Removed all brush. Hauled in topsoil. Built a large pea gravel pad for play area. Hydroseeded.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
George P.
06/2012
5.0
landscaping, lawn service
+ 0 more
looks good
Description of Work: on time
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$380
B J.
04/2012
5.0
landscaping
+ -1 more
They showed up on time and were professional. They had fair prices. Next time I need landscaping done I will not even call around for quotes, I will just use them.
Description of Work: They did some landscaping for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Jean L.
03/2012
4.0
landscaping, lawn service
+ 0 more
I was not sure about their pricing, which is why I gave them a C. I would use them again in the future.
Description of Work: We had them come out to do lawn work and lawn reseeding.
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*Contact business to see additional licenses.
Service Categories
Landscaping,
Lawn and Yard Work,
Pavers and Hardscaping,
Tree Service,
Fencing,
Snow Removal,
Roof Ice/Snow Removal,
Decks and Porches
FAQ
Sunshine Garden Services & Landscaping is currently rated 4.1 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 AM
Tuesday: 8:00 AM - 5:00 AM
Wednesday: 8:00 AM - 5:00 AM
Thursday: 8:00 AM - 5:00 AM
Friday: 8:00 AM - 5:00 AM
Saturday: Closed
Sunshine Garden Services & Landscaping accepts the following forms of payment: Check,MasterCard,Visa