Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

One Stop Services Inc

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

Additional hours - Mon- Fri 5:00 PM-9:00 PM. Family owned & operated.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Rooter service, hydrojet cleaning, camera, water and sewer line thawing, excavation, pumping,septic & holding tank, clean-out, lift station, grease trap & water removal.

Amenities

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.824 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
13%
3
4%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.8
punctuality
4.7
Showing 1-24 of 24 reviews

Linda T.
12/2017
5.0
drain cleaning
  + -1 more
This is the second time I have used this company and again, I'm so impressed with all aspects of their service. He stayed to run quite a bit of water to be sure the drain was opened and checked and snaked the downstairs shower because it was running a little slow.
Description of Work: Clogged drain backing up into downstairs sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

GAIL V.
09/2015
5.0
heating & air conditioning/hvac, plumbing, sewer cleaning
  + 1 more
unknown
Description of Work: These guys are spot on! I had a sewer line to be cleaned out as a pre-sale requirement for our house. One-Stop discovered that due to our recent remodel, they couldn't get their equipment where they needed it. They didn't give up, though, and found a way to clean the line by accessing it through the sewer vent on the roof. They were efficient, innovative, professional, and honest. It took extra time and they had to make a special conduit to reach the roof vent, but they made it work. They had to use a smaller blade due to the interior pipe size, so they ran it up and down the external line several times to insure that the line was good and clear. I highly recommend them - in fact I did to friends, and they also said that One-Stop did a great job - fast and efficient. We will absolutely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Amanda H.
08/2015
5.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
Provider was prompt, courteous, and effective.
Description of Work: Cleared clogged main drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Marjorie J. C.
07/2015
5.0
drain cleaning, plumbing
  + 0 more
Identified garbage disposal issue in about 6 seconds! It was amazing! I put fish bones in my garbage disposal and caused it become congested.
Description of Work: They removed blockage from air gap to my garbage disposal and he replaced my flapper and fill valve in my downstairs toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Erin F.
04/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: clogged and backed up garbage disposal, he cleared it with some difficulty, and then instructed us how to avoid future clogs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Eric J.
03/2014
4.0
plumbing
  + -1 more
had to wait for pump to be ordered
Description of Work: Lift station

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$6,000

Kevin V.
01/2014
5.0
plumbing
  + -1 more
I had previously been given the worst possible news from another local drain company that I had a collapsed pipe sitting under my concrete foundation that was causing a near-complete blockage in my water drainage. I called one provider who gave me an estimate that with excavating the floor, installing new pipe, putting in new cement etc. that it was going to cost me $6000 for starters! I wanted a second estimate on that one, and received a referral from Central Plumbing and Heating to try One Stop Services. These guys came out and not only diagnosed the problem quickly, they had it fixed in a hurry. (The main oversight on the other drain company was that they didn't access all possible clean-outs to snake from) Anyway, I was so thrilled about the job they did I sent them some gift certificates. Derrick was the guy who fixed the blockage, and I think Lloyd was the one who first diagnosed the problem. Great service, great guys.
Description of Work: Cleaned out blockage in pipes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Jim M.
12/2013
5.0
drain cleaning
  + -1 more
Our basement started filling with water last night and at first I suspected a burst pipe as it was coming in rather quickly but soon realized it was and quot;justand quot; a slow-flowing drain line. Called many local drain cleaners this morning and all told me they were booked. These guys worked me in to their schedule and came over in a few hours. We couldn't tell if the pipe in the yard was a cleanout for the septic or for our french drain and no water was flowing when water was run. He decided to snake through the basement drain and ended up hitting something and the water started flowing. It turns out what I thought was a sump hole in the foundation was actually a backflow valve that was stuck. He then checked the suspected cleanout in the yard and it was indeed for sewage. They were extremely helpful and informative. Would definitely recommend / use again!
Description of Work: Snaked slow-flowing drain, helped locate cleanout, and locate un-necessary backflow valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$125

Delbert S.
11/2013
5.0
plumbing, septic tank, sewer cleaning
  + 1 more
The service I used to use never called me back so I found One Stop Services in Angies List. The pumper truck driver came out promptly and was professional and courteous. The lift station was already pumped down, so Charlie, the boss came out and did the sewer snake which cleared the clog which was at the junction with the holding tank. Charlie go the job done and he was professional, courteous and easy to work with even though the job ran into the dinner hour.
Description of Work: Check holding tank. Clear a clogged sewer line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

James S.
10/2013
5.0
drain cleaning
  + -1 more
I first tried to unclog the drain my using a manually snake, but to no avail. I then called One Stop Service. I was very pleased with the service and price charged. The technician called before he came asking exactly what the problem was. Upon his arrival, he assessed the problem immediately and unclogged the drain from the washing machine. After completing the job (less than one hour) he cleaned up afgter himself and explained how the drains were pluimbed. This helped me understand why my efforts were to no avail. I highly recommend One Stop Service for all plumbing needs. Jim Stouffer Chugiak, AK 99567
Description of Work: I first tried to fix the clogged drain by snaking the main sewer line to no avail. I then called One Stop Services. I was very pleased with the service and price. The technician called before we came asking exactly what the problem was. upon arrival, he assessed the problem immediately and unclogged the drain from the washing machine. After the job as completed (in less than one hour) he cleaned up after himself and explained how the drains were plumbed. This helped me understand why my efforts were to no avail. I highly recommend One Stop Services for all your plumbing needs. Jim Stouffer Chugiak, AK 99567

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Lorraine V.
05/2013
5.0
plumbing, septic tank
  + 0 more
I have used this company twice. Both time they arrived on time and were very professional. They also were able to identify a problem where gravel had gotten into the septic and needed to be pumped out. They also snaked to remove a clog. I would definitely call them again and recommend them.
Description of Work: Septic Pumping and Snaking

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

John B.
02/2013
5.0
sewer cleaning
  + -1 more
they responded quickly, had needed equipment, knowledgeable, friendly, made lots of suggestions to keep this from happening again
Description of Work: had a sewer backup, they used snake to clean out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Ruanne B.
02/2013
5.0
drain cleaning
  + -1 more
Sewer was backed up in the downstairs laundry room. The repairman came out within an hour. The sewer line had frozen because of the lack of snow and the permafrost going deeper than usual. He cleaned out the drain line and checked the inside and outside drain to make sure it was all clear. He did a good job and was friendly and pleasant to talk with. I would definitely call them again if I have another problem. But hope that it is a long, long time from now!
Description of Work: He cleaned out the sewer drain in the laundry room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Russell I.
12/2012
4.0
plumbing
  + -1 more
It went well. He removed the toilet, ran the snake thru the drain and ran water to make sure the water wasn't backing up. Checked the drain in the bath tube and realized the stopper for the drain in the bath tube was broken. Replace the seal to the toilet and made sure it wasn't leaking
Description of Work: Replaced seal on toilet and ran a snake thru drainage system.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Marc W S.
12/2012
5.0
drain cleaning
  + -1 more
I would recommend them to a friend. I considered them professional, quick and trustworthy. The cost was what I expected and I will certainly use them again. Deric even took the time to teach us more about our plumbing. Thank you.
Description of Work: We had backed up pipes and we were concerned about freezing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Mary P.
11/2012
5.0
septic tank
  + -1 more
They came when requested and on time. This company is efficient and knowledgeable about their craft.
Description of Work: They put a camera down our drain, to mark where to dig. This was so we wouldn't hit a gas line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda T.
07/2012
5.0
drain cleaning
  + -1 more
They were incredibly reasonable so I kept their receipt to use them again. It was outrageously reasonable. I would recommend them. They were incredible. I was extremely impressed with them because I had two other plumbers but these were the only ones to fix it. They were here within 24 hours from making the appointment and they were punctual.
Description of Work: We used One Stop Services Inc to sink my drains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amber I.
06/2012
5.0
plumbing, septic tank
  + 0 more
I had water backing up in my garage. We didn't know what it was from so we called One Stop, they came out the next day I believe. They snaked the drain in the garage to see if that would clear it up. It didn't so they went to the backyard and checked the pipes out there. They said it looked like it was working properly so they next step was digging up my back yard to check the pipes underground. They were right the where off centered from each other so things couldn't get through. So they repalced the connectors and pipes and it has worked fine ever since, they where very nice and professional and very punctual. I would recommend them to anyone with septic problems.
Description of Work: Snaked drain the garage, replaced pipes from house to septic tank.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

mary R.
04/2012
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
I thought the pricing was fair. They were punctual, and knew their job. I didn't have to call them back. They came when I needed them, and I didn't have to wait. I have a rental, and they were there the same day. They were really good. I would call them again because I have their card on my refrigerator.
Description of Work: We used One Stop Services last fall for 24 Emergency Service. We had trouble with the bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John B.
09/2011
3.0
plumbing, drain cleaning
  + 0 more
The performance was flawless. Fast and Friendly. However, I had issue with the initial contact with the company. I placed a call around 11am and was told the tech would be out at 1pm or sooner. At 1:30 no one had shown up yet. I called the co. back and ot a fast busy. This was very frustrating. I decided to wait and give them a bit longer. I then call again 20 min later and spoke with someone who informed me they were running late and still going to show up within 45 minutes. (I realize some jobs go longe than expected so being late wasn't what I realy had a problem with. It was the fact I was not contacted and sat around wondering if someone was going to show up...they should have called and let me know they were going to be late.) This is the reason I gave this co. an F for punctuality and a C for Responsiveness. On everything else I gave them an A so that is a 2.8 (between a B and C) so overall a C+. Even though I gave them a C+ I would give them a second.
Description of Work: The drain in my garage was backing up leaving a very large puddle of water when the Washing machine was run. I needed the drain cleared out. The tech.cleaned out the drain and isolated the poblem "why it was backing up..."

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
1.0

Yes, I recommend this pro
$120

Waye B.
09/2011
5.0
plumbing, drain cleaning
  + 0 more
My overall experience was positive from start to finish. My only complaint was that the service call, if calculated on a hourly basis . seemed expensive for the time required to resolve my problem
Description of Work: One Stop responded the next morning after I called on the afternoon that my main drain line clogged, overflowed, and flooded my downstairs half-bath and laundry room. The serviceman sized up the situation, cleaned (snaked) the main sewer line and double- checked the drain and various flows from toilets, sinks, and bath tubs before leaving. It should be noted that One Stop does drain cleaning exclusively, and are not licensed for other plumbing jobs.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Jenny L.
03/2011
4.0
plumbing
  + -1 more
We were concerned about getting somebody on a holiday (Pres. Day) but there was no extra holiday charge. One Stop answered phones promptly and sent somebody within a few hours. They fixed the drain for the minimum call out charge. My only real complaint is that they said they'd be at our home at 1 pm and several hours later they hadn't arrived. It would have been nice to have a phone call saying they were running late.
Description of Work: We had a clogged sink drain -- the food grinder hadn't done a good enough job to chew up veggie peels and we had a big mess on our hands.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
2.0

Yes, I recommend this pro
$150

S H.
12/2010
5.0
plumbing
  + -1 more
He did a good job. He was punctual and that was a big plus, that puts him head and shoulders above everyone else. He got in there and knew what to do. He showed up before me at my rental property and by the time I arrived he was done. It was simple, but he did a good job. I thought the price was high, but I was satisfied with the work and more than willing to pay for it. I wouldn't hesitate using him again.
Description of Work: One Stop Serivces Inc re-plumbed the drain line under the kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Kathryn B.
05/2010
5.0
plumbing
  + -1 more
We had a clogged toilet on the Sunday of Memorial Day weekend. They were here within an hour of calling, did the work quickly, and charged a reasonable amount.
Description of Work: toilet unclogging

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

    Contact information

    7654 Old Harbor Ave, Anchorage, AK 99504

    onestopservicesak.net

    Service hours

    Sunday:
    8:00 AM - 5:00 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Cleaning,
    Sewer Cleaning,
    Septic Systems,
    Heating and Air Conditioning,
    Water & Smoke Damage

    FAQ

    One Stop Services Inc is currently rated 4.8 overall out of 5.

    Sunday: 8:00 AM - 5:00 PM

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 5:00 PM

    One Stop Services Inc accepts the following forms of payment: Check,MasterCard,Visa
    No, One Stop Services Inc does not offer free project estimates.
    No, One Stop Services Inc does not offer eco-friendly accreditations.
    No, One Stop Services Inc does not offer a senior discount.
    Yes, One Stop Services Inc offers emergency services.
    No, One Stop Services Inc does not offer warranties.
    One Stop Services Inc offers the following services: Rooter service, hydrojet cleaning, camera, water and sewer line thawing, excavation, pumping,septic & holding tank, clean-out, lift station, grease trap & water removal.

    Contact information

    7654 Old Harbor Ave, Anchorage, AK 99504

    onestopservicesak.net

    Service hours

    Sunday:
    8:00 AM - 5:00 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM