North Coast Countertops

There's no way I can in good faith recommend North Coast Countertops. I suggest taking your business elsewhere. I had a kitchen remodel that required new countertops and used Home Depot. North Coast is contracted with Home Depot to do the work, and the process was fairly easy -- right up until there was a problem. There is a hole in the side of a cabinet erroneously cut out by the install crew. When I talked to Terry, the owner, he refused to accept responsibility for the mistake. He blamed it on the cabinet installer and stated North Coast doesn't even have the right tool to make such a cut. Considering the cut is exactly the same shape as the countertop itself and it wasn't there prior to install, I find that hard to believe. Despite phone calls and emails, I get no response from Terry and no admission of wrongdoing. Rather than being empathetic, Terry is more interested in not having to shell out $50 to fix a mistake for which his company is responsible. Thankfully, the panel can be fixed, but why deal with bad customer service? Is this the experience you want? Stay away. Use Alaska Countertops instead.