Nordic Lawns

Hired Nordic to do our small lawn. They mowed it 4 times. Only 1 mowing was acceptable, the other 3 times the people were in such a rush that they failed to cut all of the lawn. They left tufts of grass sticking up, racing stripes and didn't even bother to mow a section. When I called the office to protest such poor work Patrick informed me his best workers did my lawn, that I was only paying 45.00 for a 75.00 dollar job. It took the workers less than 20 minutes to mow/weed eat the lawn, that includes unloading the mower. They no longer do my yard.

I requested a lawn thatching. It was explained that with just a thatching, I would have to rake all the thatch. If I were to purchase a Spring cleanup, the lawn would be thatched, mowed twice, trimmed and debris blown away. The crew of two arrived on a rainy day. I asked about doing the work in wet weather. I was informed it does not bother them. I explained that I was not worried about them, but the lawn results. I was informed it would be okay. The work was completed. The next week I was out in the yard and raking all the thatch that did not get collected during the "mowing twice" procedure. It appears the process done while wet sort of pushed the grass over trapping the thatch. We ended up getting 2 bags of debris just from the back yard. I also noticed areas on the North side of the house where it had been blown, but dirt and pieces of thatch ended up being stuck to the side of the house. The overall results were disappointing.

Accounting staff was rude and behaved unprofessional.

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To schedule a bid, I waited a week for a return call (after calling twice), just to be told that they would call back next week to set up a time to look at my back yard. They were busy, but scheduled me in after a month of waiting. Then they rescheduled. Then they came late. They did a lousy job joining the new lawn to the old lawn that wasn't disturbed by the septic system replacement. The transition line was too bumpy to mow, and they refused to maintain my new lawn until they fixed the old. They had to come back twice to fix the transition line, and it's still uneven, bumpy, and unacceptable. They planted new grass sparingly, and said they re-seeded, however, large grassless areas remained. I had to re-seed myself. They didn't want to maintain the lawn if I had pits and humps, lest they damage their mowers, so I was responsible for mowing, even though I'd requested regular lawn maintenance. The irony of the situation is laughable. The lawn they planted was too bumpy for them to maintain, so they refused a maintenance contract. They didn't return calls, arrived late or rescheduled at the last minute, causing me to take days off work for nothing.

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I let them cut my grass twice. The first time wasn't great, but felt maybe they needed to do the lawn again, thought maybe they would do it better the second time around. Just got worse. When I called the office to complain; the office manager did everything except crawl out of the phone line and bite me. When I asked to speak with the owner, she refused, said and quot;She was in charge and since she does the billing I MUST deal with her.and quot; Iand quot;m mailing them a check for 90.00 (the 2 times they mowed my lawn) She threatened me, saying I would have to pay for the 2weeks notice (another 90.00) and it didn't matter if they came and mowed or not. I'd told her I didn't want them back, guess that upset her even more. Iand quot;m hoping the owner reads this rating, he should know how his employee is treating hisand quot;customersand quot;. There's just too many other lawn services in Anchorage, this gal's costing him money.

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I went to work and when I got home the lawn was mowed. It was too wet to mulch so they deposited the clippings in my compost pile.

I initially had a difficult time getting a bid for this project, because it was only for a few mowes. I had used this service before and they were very reliable and did extremely good work. My only negative comment is that they are expensive.

I needed a large front lawn, a dog side-yard and average backyard mowed, trimmed and maintained. The crews came weekly but unpredictably. Several times the gates were left open, risking my dogs' lives and quite often details both small and large were overlooked. For the crews' safety the owner of the business told them to leave anything about which they were in doubt. A bunch of raspberry branches were left a couple of feet away from a flower bed, my fault since I assumed such a small pile would be no danger to the crew. I have had other services simply sack up things like that and bill me by invoice. The branches stayed, week after week with the grass around them growing taller and taller, till I wondered if I mistook what a lawn service actually does and called the manager. Yes, I was told, I was mistaken. That small pile of branches was a safety hazard to the crew. I had already decided things weren't working out with this company so discontinued our arrangement at that point. I cannot speak highly enough of the manager's professionalism in dealing with me ... I felt dreadful that I was irritated and very rude at the end but she was very gracious. Poor communications between the crews, myself and the management seemed to be the root cause of my decision to stop service.

As expected

Just okay, overall. If you just want a basic, quick, cheap lawn mow these guys can do the job.

Huge lawn, mowing, bagging.

I would give them an A overall.

I have used Nordic Lawns to cut my lawn for some time. I realize many lawn-service companies like to have customers sign up on a weekly schedule. However, I have never done this. I have always called and had them come out and cut my lawn one time. (Then usually a few weeks later) I call again, please come out and do it again. This has been status quo for as long as I used Noridc Lawns and I was never told I could not do this. Until today... I had my service done by Noridc Lawn 3 weeks ago (like i always do) and called them to come out today. The person I spoke with said I had to sign up for weekly service and they (parapharsed) did not come out for one time only jobs. I informed the person that I had always had this done and had used their company for at least the past two years. This had never been a problem before and that they were just here about 3 weeks ago? He said and quot;Who was out thereand quot;. At this point i had to go into it again and repeat myself. and quot;Nordic Lawnsand quot; i said, That is who i called yes??? Answer and quot;yesand quot;... I told the person if they were doing so well they didnt need my money i would call a competitor. (something was said to me at that point, I just hung up becuase I had enough) The last thing I want to do is be questioned, repeat myself, and argue with a company about taking my money. FAIL! If they no longer want to perform a service they have been providing for quite some time that is fine. Other people will provide that service as I called one of thier compeitiors and quot;Just Lawnsand quot; and they told me they would be happy to take my money and set up as many one time appts as I like. If you dont want to argue with staff and be forced into a contract over someone cutting your lawn. Don't call Nordic Lawns.

Well, since we wanted work to be done and it didn't happen, I'd say it went poorly.

They were professional. Their price and quality of work were excellent.

I highly recommend them. I grade them all A's.

I came to know about them when I saw their trucks around. I have used them for 2 years and I would use them again in the future.