Greatland Construction & Siding

Greatland came out on the day agreed on to install three large windows on our upper floor. They arrived on time and were professional and courteous They explained what they were doing as they went along answering any questions we had. We have window boxes under each of these windows and care was needed to be able to work around them. It was pointed out to us that there was a piece of trim above the boxes and right below the windows that would have to be removed to make the window fit. Removing the trim would expose the original color of the house and would need to be painted to match the current color. We understood that though I commented that we would love to avoid having to climb ladders. When they were done installing they showed me that they were able to recut the piece of trim to fit so no touch-up painting was needed. Their workmanship was was so neat and complete all we had to do was push the furniture back. They do the kind of work that you hope for but seldom get. I highly recommend them. We will be replacing more windows and they will be who we call.

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They did an excellent job. The installer, Luke and his assistant were very professional, courteous and considerate to the family, minimizing any interruption to our day. The installed doors look great and the workmanship was solid and clean. They did not leave behind any mess or materials when they left. I would most certainly recommend them as a company.

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When they came to install they did a very fast job, left the area very clean, and were very knowledgable and were willing to answer questions.

It went very well. They were quick, very professional, and clean. The cost was what they told me originally, so I was pretty much impressed with everything. It started off a little slow, but it wasn't their fault because they had to order some stuff and we're up here in Alaska.

You know what the doors cost, you want the right team working on them. Call John at Greatland.

He was very pleasant. I was at home the day that he did it. I had a couple of issues with it but he came back and fixed it on spot. I had good response from those people. They are generally good. They were professional and I like the way that they operated. I had also an issue with the ground attaches with the side of the wall. He had to come and re drill a couple of times because the ground was shifting. I felt that they were trustworthy.

The estimator met me on time and appeared professional. He told me about a "special" they had where I could buy triple pane windows for the double pane price. I was told to expect a quote later that day or the next. The quote came back a week later and was 30% higher than other quotes for the same job. I verified that his quote was for the exact same triple pane windows coming from the same northwest distributor as the quote I ultimately chose.

John called before arriving so I would expect him. He had to make one trip to Home Depot to obtain extra materials. The job was finished fairly quickly with little fuss and any mess was cleaned up prior to John's departure. All home repair experiences should be this pleasant!

We set up an appt for the estimate, ordered, the door, scheduled the install. Very easy

Greatland was and may still be working as a contractor for Lowe's at the time I had 4 sliding glass doors replaced in my rental property. They did an excellent job and I was and still am highly satisfied with their work. I would like to point out that I have dealt with a lot of contractors over the years and I'm not the easiest person to deal with anymore because I rarely leave a contractor alone during their work since I've been screwed so many times over the years. Greatland did do a great job and 3 years later I still have no complaints about the final job they did. Again, they only replaced existing sliders so there was no structural work involved, but on a scale of 1 to 10 including speed of install, I would rate them as an 8 or higher.

Original installation created a bit of ill will. When I recently call to order parts they sent a representative to look over repair I was attempting to perform. Dave quickly advised tat they would make the repairs because they like to stand by their work. Dave committed of completing work in 30 days, to mu surprise less than 2 weeks later there was someone here to complete the work. The worker was very skilled and quickly and professionally completed all the work agreed. Greatland Construction and Siding came through and kept their commitment. I will now use them and recommend them to others.

We got triple pane windows for the price of double pane. They replaced my plain drab interior trim with custom trim for a very reasonable upgrade fee. And they used Hemlock wood on the trim. They also added additional trim to the exterior trim which gave the windows a nice touch. Now my windows have a distinctive look rather than the common garden variety. The installer was on time daily and worked steadily. He did an excellent job on the custom trim.

The day of the installation one worker and his helper showed up sometime after 8:30 I believe. I came home for lunch and they were about half way done. The workers told me they normally work through lunch but they needed to leave for awhile if that was okay. I had to leave the house open for them to gain access. Good neighborhood no worries. When I cam home that evening all of the windows had been installed and looked pretty good. What amazed me was how they did an estimated two day job in about 7 hours. I went back and looked at the quote and I think for one worker and a helper plus truck and some tools I had paid the outrageous rate of $276 per hour. I complained to Home Depot and they told me there was nothing that they could do as Greatland is an independent contractor. I complained to Greatland and got no where. Later on when I opened one of the widows to let in a little breeze it was very difficult to get the window to crank closed. It was really hard and a much older person would never have been able to close the window properly. It was so hard I was worried that I would break the crank handle off. Because that one window was so difficult we have not opened any of the windows that they installed. I did not call Greatland to complain about how hard the windows are to open as I was so mad about the outrageous installation cost I did not want them near my house. I work in engineering and construction so I have a wild idea of cost. One of the ways I have seen estimates done is a price NOT TO EXCEED a certain amount which in this case would have been some reasonable hourly rate for two days. Then the actual price that would be charged is for the hours worked including travel time to and from the job. I believe I tried telling this to Greatland, not sure, but regardless I feel I was charged at least twice as much as what it should have cost. I will never recommend Greatland for anything. Also I have never shopped at Home Depot since that experience. I expected Home Depot to have better quality contractors than what they recomended I could be off on the date as it was probably two or three summers ago. I just kind of discovered Anie's List and I wanted to file a report on the outrageous price I was charged.

I am very pleased with the service provided by Greatland. The installer called before arriving and even gave me a reminder call the evening before. All my questions were answered prior to work being started, I was offered a few options during the installation with explanations, and clean-up was very good. We are pleased with the added insulation the storm doors provide. The wood flooring abutting the doors is not nearly so cold now.

I was interested in replacing all the windows in my son's older mobile home.It had the original single pane ones; very inefficient. I contacted several contractors from the phone book. Greatland presented a stylish packet with product descriptions, license, bond and insurance info, certificates of installer proficiency, union and BBB affiliation, and many references. I called several and decided on Greatland. They came to the house, measured the windows, consulted us on desired style. They wrote up a detailed bid/invoice with measurements, type of window, total cost. I signed a contract: They required 1/2 up front, (which I believe is industry standard) and the balance due upon completion of the job. The widows were late in arriving, a situation not controllable by Greatland, as they were manufactured in the lower 48. But Greatland kept us informed. The windows were installed quickly, neatly, and all refuse was removed. The manager (owner?) came a few days later and inspected the job and asked if there were any problems. There were none. I am very pleased with this company and plan to use them again.