Changing grade to D.Lock was not opening properly. Was locked out several times. Don did return on a Sun and worked on lock for 2 hours, changing parts, which was probably not a good idea, and then going back to original. Just don't think this was professional. Never had problem like this with other locksmiths. Never again! Feel I will need new lock to feel secure.
Description of Work: Provider returned due to problem with lock he worked on. I was locked out several times. Here 2 hours, trying different parts, then back to original parts, unlike any locksmith I have had before. Do not feel secure with work done, length of time here. Just very unhappy with work done and never again! Lock worked fine prior to rekeying.
Rating Category
Rating out of 5
quality
3.0
professionalism
1.0
responsiveness
5.0
punctuality
4.0
Jan M.
09/2014
5.0
locksmith
+ -1 more
Rekeyed 2 locks same day I called and left message. He called back in a couple hours. Told him what time I got home from work. He said to call when I got home and he'd be over. Very satisfied customer!
Description of Work: Rekeyed 2 locks. Service same day I called and left message. He called back in couple hours and came when I got home from work. Would definitely use again.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Bret H.
05/2014
4.0
locksmith
+ -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$100
Arlene K.
03/2013
5.0
locksmith
+ -1 more
Very positive experience. On 3/7/2013 I called 4 locksmiths listed in the phone book. 2 were priced at 93.00, one has not returned my call, and Don quoted a price of 65.00. Needless to say, I chose the one for 65.00. Very glad I did. Don arrived on the stated time, quickly performed the service, plus was professional and friendly. Great service for a great price.
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Service Categories
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FAQ
DON'S LOCK & KEY is currently rated 3.8 overall out of 5.
No, DON'S LOCK & KEY does not offer free project estimates.
No, DON'S LOCK & KEY does not offer eco-friendly accreditations.
No, DON'S LOCK & KEY does not offer a senior discount.
No, DON'S LOCK & KEY does not offer emergency services.