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COMPUTER RENAISSANCE INC

Computer Repair, Computer Sales

Reviews

4.32 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.3
responsiveness
4.3
punctuality
4.3
Showing 1-2 of 2 reviews

Marcia H.
06/2014
5.0
computer repair
  + -1 more
See above.
Description of Work: I took my laptop in for a consultation as I had been receiving error messages. The representative took a look , suggested how I could capture future error messages - as we couldn't duplicate the message when I took the laptop in. I was also able to obtain information and items they will accept for re-furbishing or recycling. I have a friend who uses them as well and always has high praise for their professionalism and services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda L.
10/2012
1.0
computer repair
  + -1 more
1st visit, my computer was still slow but I believed it was fixed. Next visit, my back lighting needed repair, another 250.00. Waited three days for that. In July, took it back to have it cleaned and all malware repaired. Another 200.00. In October, still having problems, they told me they would need to charge me another 199.00 to fix it. I smelled something fishy. So, I asked if I could just trade it in on another computer... They said they would give me a 90.00 credit towards another used computer. I took my computer to another tech and he fixed it and updated it to Windows 7 for an unbelievably low price. Said, he didn't see any repair that Computer Renaseince said they had done. When I called Computer Renaseince to complain of their poor service, they said they would not work on my computer in the future. I told them I would not take a toaster to them to fix.
Description of Work: Brought in computer to be repaired 3 times this year. To be cleaned, etc. They charged me 200.00 @ visit.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$600

    Contact information

    211 E DIMOND BLVD B, Anchorage, AK 99515


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Sales

    FAQ

    COMPUTER RENAISSANCE INC is currently rated 4.3 overall out of 5.
    No, COMPUTER RENAISSANCE INC does not offer free project estimates.
    No, COMPUTER RENAISSANCE INC does not offer eco-friendly accreditations.
    No, COMPUTER RENAISSANCE INC does not offer a senior discount.
    No, COMPUTER RENAISSANCE INC does not offer emergency services.
    No, COMPUTER RENAISSANCE INC does not offer warranties.

    Contact information

    211 E DIMOND BLVD B, Anchorage, AK 99515