Description of Work: An appointment was made, but they did not show up and did not call. We ended up cleaning our selves.
Rating Category
Rating out of 5
Kim C.
02/2012
2.0
house cleaning
+ -1 more
I first used C & S janitorial about 3 years ago and the two women that cleaned that apartment did a fantastic job. Last summer I called them again on another move out and when I came to look at the job it was as if no work had been done. There was still food on the ceiling, dirt on baseboards and walls and the ceiling fan was filthy. I called the owner and he was very apologetic. He sent 2 or 3 men back over with the 1 woman the next day to do the job again. This time they needed me to point out the dirt. Come on! When I went back to look again after telling them where the dirt was, there was still food on the ceiling in the EXACT same spot I had pointed out the first time. ENOUGH. I told the owner about this and he was very apologetic. Since I had such a good clean the first time I blew this off as we all know how hard it is to find people to work sometime. This month I had another move out so I called and the owner showed up to take a look and I pointed out what needed to be done. He wrote it down on the cleaning sheet and I thought he probably had new help by now. NOT SO. Another shoddy cleaning job was done and I complained to the owner. He seemed to be less than enthusiastic about my complaint this time but sent someone back to do it again. Bad choice on my part. It looked to me like the person sent back to clean intentionally caused more of a mess slopping a dirty rag around. I'm now also missing a $12 to $16.00 over the door coat hanger as well. In all fairness, their carpet cleaner is VERY good, but I wouldn't let the apartment cleaners anywhere near my property again without a police escort!
Description of Work: Apartment cleaned after tenant move-out.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0
$225
Lisa M.
09/2011
5.0
carpet cleaners
+ -1 more
I spilled my coffee on my stairs and I couldn't get the stains out, C & S came and cleaned my stairs and did such a good job that I asked them to do my livingroom, but since I was by myself I couldn't move my furniture, they helped move it at no extra cost and gave me some cool advice on how to keep my smaller stains out of my carpet.
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Service Categories
Carpet Cleaning,
House Cleaning
FAQ
Clean Alaska is currently rated 4 overall out of 5.
Sunday: Closed
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
Saturday: Closed
Clean Alaska accepts the following forms of payment: Check,MasterCard,Visa
No, Clean Alaska does not offer free project estimates.
No, Clean Alaska does not offer eco-friendly accreditations.
No, Clean Alaska does not offer a senior discount.
Yes, Clean Alaska offers emergency services.
No, Clean Alaska does not offer warranties.
Clean Alaska offers the following services: Office Cleaning, House Cleaning, Carpet Cleaning Service, Janitorial Services, Cleaning Services