APEX Construction & Remodel

We hired Jon’s company to sand and stain our deck in June 2017. Very long story short, we tried every way to get ahold of Jon to talk about the work that was done for a year and a half. The office manager would always say she will have him call, but we never received a call. The deck was done incorrectly and was never finished. It’s now green, rotting and will most likely have to be replaced. Not only was in raining that day but it had been raining for weeks prior. It clearly states on the 124 ounce can of Superdeck Transparent oil based Stain, to NOT apply “…if rain is likely to occur.” Now, here we are at the end of 2018, we finally get a call from Jon and he threatens us with lawsuits/liens/collections etc at Christmas time, after we have spent as much as we can afford on our 3 daughters for Christmas. He repeatedly tells us how busy his company is, which we don’t care because that has nothing to do with us. He says that his company is full of “professionals” but he was not willing to do anything to rectify my situation except gives us $100 off. Gee, thanks a lot, Jon. The following week, after an EXTREMELY rude phone call from Jon and his accountant Linda, who was yelling at me in the background, we paid him, so we never have to speak to him or his staff of “professionals” again. It is obvious that APEX is a poorly managed business at this point. Next summer we will be re-doing the work on our deck ourselves, correctly and professionally. We do not recommend this company to anyone unless you are into horrible customer service and enjoy being on a back burner. Also, just a side note, if I would have checked court view first, and read the reviews with a reoccurring theme, we WOULD NOT have hired him. That was my bad for not taking time to investigate who I was actually hiring.

They were professional and neat. They were knowledgeable and did quality work. I was very pleased.

unknown

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The job turned out great. Our new doors are way lighter than the solid wood core doors we had and should hold up amazing this winter. He seemed very thorough in replacing everything and totally weather proofing it. Our new window is energy efficient & they look so nice. (Too bad you can't post pictures) I alreadyhave them coming to replace 2 more living room windows. I would certainly recommend them.