Alaska Custom Gutters

unknown

They did a great job. It was easy working with the owners on the bid before the gutters went up. They were a little slow to contact me after I submitted a bid request online, but they were probably busy with the rainy weather. And after we spoke it was an easy process from there. The installation crew was knowledgeable, experienced, and professional. I would hire again and recommend to my friends and neighbors.

unknown

I like their work. As far as the pricing, they are on the top end of price, but they are worth it. If we are willing to pay the money, they will do the custom work for us. There is a lot of quality to their product. It's quality work. They are worth what it costs to get a quality product. They are very good. With regard to price, it's probably slightly above average. They were fine with me. I paid their price. Heat trace is something different; I'm only talking about the guttering. Putting heat trace in is completely different; it's a side service that they do. It was excellent quality.

I had to have my gutters replaced, because I backed into them with the U-hual when I moved in. Called ACG, and they helped me out. Had a 30 Ft section that had to be completely replaced, as well as the Leaf Guard that was on top. They had to order the correct color of the color guard, so that took awhile longer then I had hoped, but once they came in, they were here the next day. The guy that came to do the job, did a great job. The job looks flawless and ensured that the seams on the rain guard were barely noticeable.

I was quite satisfied with the overall process, safety, installation, and clean-up. We will follow-through with complete installation in a few months.

At first everything drained when it rained. In February we had a 1 foot diameter x 10 foot long Ice formation coming off the end opposite the down spout.I got up on a latter and found the gutter was low at the end opposite the down spout, all the water was going the wrong way.I called AK custom gutters and told them about the problem. I said I was going to be out of town until May, Would call them when I got back.The first week of May I called them and we discussed how to fix the problem. The simple answer was to install a new down spout instead of trying to reinstall the original gutter. They came out in about 2 weeks. Upon arriving the installer found the drain across the back of the garage was on the ground partially crushed. The end attached to the down spout wasn't attached to the garage pipe and only (1) short screw holding a bracket to the garage was torn out. The installer said that that (1) screw wasn't enough to support the drain pipe.The installer didn't have any more down spout to install the new down spout which was the original problem.About three weeks later I called to see when AK Gutters was going to finish the new down spout.A few days later an installer came and within an hour or so he had the new down spout done with a short extension to run the water off into the grass.They have presented me with a bill for $156.00 for installing a new down spout and 26' of down spout. I would not have had any of these problems if they had installed the rain gutter that would drain into the down spout.