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Alaska Computer Garage

Computer Repair

About us

Alaska Computer Garage is a mobile computer repair service. We will come to your home or business to provide repair service. We offer two kinds of distinct service: 1) In home or business personal computer repair, 2) Small business network solutions. A Certified Network Engineer will help you to design the right solution for your business. A working computer makes a happy user, so our focus is on customer satisfaction. We want to be your "Computer Guy".

Business highlights

14 years of trusted experience
Emergency Services Offered

Services we offer

- In home or business repair for $99.00/limit one computer. Includes Virus & Malware removal & Hardware & software troubleshooting, - Format & Operating System rebuilds beginning @ $130.00 up - Data recovery & Backup, - iDevices setup & training, - Andriod devices setup & Training - Custom built computers, - Small network design & implementation beginning @ $125.00/hr - Small Business Managed Services., - Emergency call response @ $175/hr,

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.712 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
8%
3
8%
2
0%
1
8%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.6
responsiveness
4.6
punctuality
4.6
Showing 1-12 of 12 reviews

Jan P.
12/2014
3.0
computer repair
  + -1 more
Not well.....the tech was a "parts replacer" whether they are needed or not After working with the pc myself after he left I discoverered what the problem was myself ( a very simple fix)
Description of Work: After a brief exam on my pc, he informed me I would need a new hard drive. He also deleted a security program without consulting with me.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$90

Response from Alaska Computer Garage
I am very sorry that the technician who worked on your computer was incapiable of solving your trouble. However, Alaska Computer Garage did not do your service call. We have searched for your transaction and we do not have record of performing any work for you. If you have a copy of your invoice or sales receipt we will be happy to refund your money if it is from Alaska Computer Garage. please send it to PCTech@akmetcalf.net.

Sharon K.
11/2014
5.0
computer repair
  + -1 more
I was very satisfied with the quality and knowledge of the technician. Due to my time constraints he took both the new computer and old CPU to the shop and transferred all the files after cleaning up junk files and unwanted sites. He returned to my home and completely set up the new system, recommended and set up new virus software. While he was here he also cleaned up and fined tuned anther desk top computer in my home. He was here for 3 hours and his price was very reasonable considering all the work that was required. I would not hesitate to use him again or to recommend him to anyone else. Thanks Morgan
Description of Work: Removed files from old computer, transferred them to new computer and set the new computer up. Installed virus protection, new software, and set up automatic weekly backups.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Stephen M.
10/2014
4.0
computer repair
  + -1 more
unknown
Description of Work: They were able to recover the files off of a portable computer hard drive that I was unable to access.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Paul L.
08/2014
1.0
computer repair
  + -1 more
Called the number listed for them and did not get an answer. Left a voice message. No call back up to 5 days later.
Description of Work: NOTHING

Rating CategoryRating out of 5
responsiveness
1.0


Susan A.
07/2014
5.0
computer repair
  + -1 more
These folks are very professional and very smart. I can't imagine using anyone else. Morgan comes to my home, sits at a table, and just takes care of everything.
Description of Work: Once a year, for the past three years, Morgan has come out and cleaned up my computers, taken care of viruses, updated everything, etc. Last year I bought a new computer and her transferred all the information from the old hard drive to the new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jan M.
06/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: Connected new printer to computer. Kind of expensive but required in-home service. Took two trips from provider, but he did return following morning to fix problem. Was available first day I called, which was unexpected but appreciated.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Marjorie N.
05/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: They fixed what they said they would and is was less than expected

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$250

Response from Alaska Computer Garage
Thank you for your review. We are very happy that your experience with Morgan our Tech was a good one. We strive to give quality service at a reasonable price. We hope that you will remember us if ever your computing needs become troublesome. Thanks again!

Tricia H.
01/2014
5.0
computer repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Alaska Computer Garage
Thank you for your review. We are pleased that your are happy with our service. Please call again if your computing need becomes troublesome. Thanks again!

Sue L.
02/2013
5.0
computer repair
  + -1 more
On time, very professional, a technical detective.
Description of Work: Troubleshoot & fix computer software program, internet connectivity, update glitch & wireless router connectivity.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Marilyn C.
12/2012
5.0
computer repair
  + -1 more
Excellent.
Description of Work: Internet repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Alaska Computer Garage
Thank you for your favorable review. We hope you will be just as satisfied with your custom built computer. Many Thanks!

Joyce K.
06/2012
5.0
computer repair
  + -1 more
I heard about Alaska Computer Garage from Morgan who used to work for Alaska Computer doctor. He was a site engineer.
Description of Work: I have used Alaska Computer Garage. I had them replace my computer's mother board. They came to my house and did it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$300

Joyce K.
09/2011
5.0
computer repair
  + -1 more
If you need to replace parts, he'll get them for you with your ok. Will let you know exadtly what is wrong. If you need to have all your programs reinstalled, he can also do that, but will cost more. Just leave the programs with him. Can tell you if you have hardware or software glitz and make suggestion on what you need.
Description of Work: They came out to house within 24 hours of a call to them. They will take computer to their shop, repair and let you know what the problem is. Morgan may be able to tell you exactly what he thinks may be wrong with it before he leaves the house. He'll repair and bring it back in to your house. Will check and make sure all is working properly before he leaves your house and will help you with any questions. Each time I have called Morgan out, I either had software or handware problem that needed replacement. Never had a virus problem because I have many programs to ID them, and avoid. Morgan has built this computer from ground up when major problems occur. If you need to have work done on your computer and want it done right the first time, this is the place to go.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

    Contact information

    3705 Arctic Blvd. 2811, Anchorage, AK 99503

    www.akpcgarage.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 9:00 PM
    Tuesday:
    8:00 AM - 9:00 PM
    Wednesday:
    8:00 AM - 9:00 PM
    Thursday:
    8:00 AM - 9:00 PM
    Friday:
    8:00 AM - 9:00 PM
    Saturday:
    Closed

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair

    FAQ

    Alaska Computer Garage is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 9:00 PM

    Tuesday: 8:00 AM - 9:00 PM

    Wednesday: 8:00 AM - 9:00 PM

    Thursday: 8:00 AM - 9:00 PM

    Friday: 8:00 AM - 9:00 PM

    Saturday: Closed

    Alaska Computer Garage accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Alaska Computer Garage does not offer free project estimates.
    No, Alaska Computer Garage does not offer eco-friendly accreditations.
    No, Alaska Computer Garage does not offer a senior discount.
    Yes, Alaska Computer Garage offers emergency services.
    No, Alaska Computer Garage does not offer warranties.
    Alaska Computer Garage offers the following services: - In home or business repair for $99.00/limit one computer. Includes Virus & Malware removal & Hardware & software troubleshooting, - Format & Operating System rebuilds beginning @ $130.00 up - Data recovery & Backup, - iDevices setup & training, - Andriod devices setup & Training - Custom built computers, - Small network design & implementation beginning @ $125.00/hr - Small Business Managed Services., - Emergency call response @ $175/hr,

    Contact information

    3705 Arctic Blvd. 2811, Anchorage, AK 99503

    www.akpcgarage.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 9:00 PM
    Tuesday:
    8:00 AM - 9:00 PM
    Wednesday:
    8:00 AM - 9:00 PM
    Thursday:
    8:00 AM - 9:00 PM
    Friday:
    8:00 AM - 9:00 PM
    Saturday:
    Closed