When we made contact, chimney sweeping went fine. However, we have called and emailed several times and Airstream Duct Cleaning simply does not respond. This is very frustrating and not good customer service. We will take our business elsewhere (if we can find another chimney sweep!).
Description of Work: Cleaned chimney
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
4.0
Yes, I recommend this pro
$129
Jeanette A.
09/2013
5.0
chimney sweep
+ -1 more
We don't use our fireplace all that often each year and it had been 19 years since we last had it checked. I reviewed the options on Angie's List and didn't see any that would work for us, so went to the Internet. I had a limited window of time slots open for the chimney sweeps to do the work. This company was available in the narrow window. They arrived on time and did the work in a short time. They were expecting a mess and were pleasantly surprised that the fireplace chimney was in such great condition with almost no residue in the chimney. They were nice, efficient and cleaned up after themselves. I would use them again, but they said good chance we wouldn't need any work for another 19 years.
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Service Categories
Chimney Sweep
FAQ
Airstream Duct Cleaning is currently rated 3.5 overall out of 5.
No, Airstream Duct Cleaning does not offer free project estimates.
No, Airstream Duct Cleaning does not offer eco-friendly accreditations.
No, Airstream Duct Cleaning does not offer a senior discount.
No, Airstream Duct Cleaning does not offer emergency services.
No, Airstream Duct Cleaning does not offer warranties.