A Better Choice Omega Tech Svc

I have used Omega Technical Services for years. They always are knowledgeable, competent, and prompt. Over the years, the technician has fixed many things around my house and told me when it didn't make sense to fix things. On this most recent trip, he explained the problem with my stove, told me how much it would cost to fix it, and gave me an alternative that would be extremely inexpensive and give me the same peace of mind as the expensive repair. I always recommend Omega Technical Services for appliance repair.

The appliance works now.

My five year-old Electrolux refrigerator developed a problem with the control panel, and of course my owner's manual was zero help. After checking the symptoms online, I was able to get it up and running, but only sporadically. I called Omega, who I've been using for probably 20 years, and Al came out, diagnosed the problem, and suggested the most probable fix. He ordered the part, came by and put it in on Saturday of Labor Day weekend, and I'm back in business. Can't say enough good things about the service I've received over the years.

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The serviceman arrived on time, kept me well informed as he conducted his inspection of the appliances and explained why a part or item should be replaced. He was thorough and I've had no problems with the appliances.

Al, the owner, arrived and removed the lower front panel on the machine, saw that a shock was broken and replaced it. He also ran the machine quite a bit, testing it out with different size loads. Behind the lower front panel he found a large piece of plastic that had broken off something, though he didn't know what/from where. That visit $200, which I would have been okay with except that the noise and the leaking continued over the course of the next week. When he came back a week later he then removed the top panel on the machine and saw that there was a big hole in the drum - and quot;a terminal caseand quot; as he called it. I'd need a new machine. While he didn't charge me for the second visit, there should have been no need for a second visit. He should have removed both panels on his first visit so he could have seen the real problem, figured out where the broken piece of plastic came from (the drum) and I wouldn't have been out $200 to repair a shock on a machine that was about to die anyway.

We called and made an app' t. with the answering service since the washing machine would not finish a cycle. The app' t. was for the NEXT day! He came in the late afternoon. He found the problem after checking the electronics and all checked out as alright. There was a sock interfering with the spinning of the drum. He found the problem , corrected it and told us of another potential problem and ordered a part. It was a drain hose that was defective. We were impressed with Al and made another app' t. for the dishwasher. We bought the appliances from a well known national company that also services it's appliances. It costs $100 just to have them come to your home. Omega Tech. gets our business from now on!!! not sears

I called with a washer problem on Monday am, Tom the owner came at noonish. He was aware of the possible problems and went right to source of it. Cleaned up any mess, very cordial and professional owner. Long time resident of Anchorage. I would recommend his shop any time. Very pleased with his manners, knowledge and giving advise on how to work the unit.

I use him all the time. I've used him for about 20 years. He's very reasonable. I have old stuff and he has some old parts needed to repair them. He stocks some of those old parts. I give him As across the board.

Excellent service, prompt, reasonable rates.