24hr Arctic Heating, Thawing, and Drain Services

I call early this morning and talk to Issac Sr. He said they had other customers & would call when they could head over. Less then 3 hrs later they were at my door & fixed the problem & updated leeky pipes in no time. Definitely recommended for Mobile Homes!

I shall call him for all my plumbing needs in the future.

It went well we use 24hr Artic services most exclusively at this point.

I highly recommend this company for plumbing heating and electrical work

Excellent.

Verified that the heat exchanger in the existing furnace had gone bad after 14 years of service. This was accomplished the day after calling the Contractor with my best guess as to the problem with the existing furnace. Contractor contacted the furnace manufacture to obtain warranty information as the heat exchanger was covered under manufacture warranty. The estimate to install the replacement hear exchanger was in the $1,000.00 range. Contractor stated that the value of the heat exchanger being provided under warranty was $250.00 and I would be responsible for the freight cost to ship it to Alaska. The Contractor also explained that when completed I would still have parts in the furnace that were 14 years old and subject to failure in the future. After calling to obtain that cost of shipping, which was estimated to be $265.00, it became more cost effective to replace the furnace with a new model. Contractor was able to accomplish this in far less time than repairing the existing furnace. As we are still in the winter months it was important to restore the heating function in the house. The contractor call that evening after the installation was completed to check on how the furnace was functioning. The very next day it began to short cycle and within 2 hours of calling Contractor he came to see what needed to be adjusted. The 14 year old thermostat was the main cause of the short cycle problem. We will replace the thermostat to solve this problem. Also noteworthy is the fact that the Contractor was able to get the original furnace manufacture to provide an extended warranty on the new furnace (also made by same manufacture) which has an equivalent value to that of the warranted heat exchanger. Thus I received something of value for the warranted item. This was undertaken by the Contractor on his own, not requested by me. This is a step beyond that is certainly appreciated by the home owner.

s

I called and made an appointment to get a leak on my boiler fixed. JD called me the day of the appointment and told me a bigger job came up and he wouldn't get to me on time if at all. We rescheduled. He cancelled a 2nd time and wouldn't return my call to see if it was worth a 3rd try.