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"I recently had Brown Bear Epoxy redo my kitchen countertop, and I couldn't be more pleased with the result. Kyle was communicative and worked closely with me to choose the perfect finish. The craftsmanship and attention to detail were top-notch."

"Very polite, They did a good job!"

"I found this company to be very responsive and fair, they were extremely easy to work with, I wold highly recommend them to anybody."

"Mediocre service and absolutely appalling customer service. Before having our granite countertops cleaned and sealed, I specifically mentioned how I had used acetone to treat certain olive oil stains and deliberately asked whether or not this would affect the cleaning and sealing process. Their technician assured me that it would not. After one hour of work, I observed that many of the areas that I had previously treated with acetone were significantly darker than other areas of our granite countertops. I am pretty sure this was due to the acetone-affected areas not having any prior sealant, so they absorbed water or cleaner or other liquids that were used during the cleaning. I asked the technician why certain areas on our granite countertops were much lighter than the darker areas. His response was ,I do not really have an answer for you. I found this answer unprofessional and unacceptable for someone who specializes in countertop repairs. As someone who is untrained and unskilled in countertop repair, even I could tell that my countertops had been cleaned and wetted by some cleaning agent and then sealed immediately without enough time for the cleaner to evaporate. The fact that I specifically asked beforehand over the phone whether or not acetone-treated areas would be affected by his cleaning and then immediately found darkening issues on these exact areas is an issue I cannot overlook. Furthermore, upon contacting Cole Restoration about my complaint, I was given a generic email response about how they want all of [their] customers to have a good experience and they asked for photos. I quickly replied with photos showing the areas of concern. This was over a month ago. Since then I have sent two follow up emails and left a voice message. Still ZERO response. All around dreadful, neglectful, and unacceptable. I can not and wont ever recommend Cole Restorations to anyone after being an afterthought to them for over a month."

"Excellent service and project completed in timely manner."

"The project was a 1938 home that was never remodeled, it needed new plumbing and electrical, updating the kitchen and master bath into this century! Interviewed 5 contractors and chose Build Ur Dream, and from the start it was a smooth process. First off, the Owner Eli, came out to the site, listened to the ideas of what was needed and the overall design of the finished project. I visited the showroom, met with Vincent the design consultant, who helped out with the flooring, fixtures, countertop and cabinets, Eli assigned Victore as the lead project manager, great communication with both via text and phone. Victore was a pleasure to work with, if a issue came up, as they do in a older home remodel, we as a team discussed the options and came up with a plan. Victore and the team worked everyday, I mean there was someone or something being done to move the project forward everyday, even Saturday and Sundays. My home was completed on time and in budget, 2 1/2 months from start to finish. Super happy with the work, craftsmanship and enjoying my home."

"A few years ago we did a simple remodel of two bathrooms in Menlo Park with FVR. By the time we finished the project we just wanted these folks out of the house. After a few years I felt it was necessary to share our negative experience and how poorly much of the work has held up. Specific issues; 1. Substandard workmanship: a. Heating vent under the house was left unconnected--I was heating our crawlspace and not the bathroom for 6 months. This went undetected until I went under the house for something else! b. Looking in my attic, the electrical work to hookup the bathroom fan is clearly not up to code--junction box is not closed and there are multiple exposed wire splices. c. Gang box for the newly installed light switch is clearly not level and out of square. 2. Numerous examples with low quality finish carpentry: a. Gouge on a newly installed sliding door from the aluminum frame--supposedly fixed then recurred. b. Spackle and paste used to patch the casing around the door frame where it contacts the bathroom tile--looks terrible c. A supposedly 'straight' wall that was rebuilt by FVR, clearly bulges with an obvious curve in the baseboard. d. Sloppy work on the plumbing cover plates for one toilet--half smeared with paint and not attached to the wall properly. 3. Low quality of painting: a. Two slightly different colors of white used in one bathroom with sloppy caulking around the trim. b. Numerous blotches of paint on hardwood floors around the hallway baseboard--the kind that would be easily have been avoided by using masking tape. 4. Sloppy personnel and poor cleanliness: a. Folks were working while we were on vacation, and we came home late in the evening to find construction debris scattered in our front yard including razor blades, paint on our front walk (where stains can still be seen). b. For a year afterwards we found trash (food wrappers & empty bottles) behind the bushes or buried in the shrubs. c. I saw workers 'free handing' a circular saw for trim and baseboard--where one guy would hold the boards and another would use the circular saw. For sure not a safe or effective option--just glad nobody was hurt at our house by these substandard practices. Nobody could be bothered to bring a jobsite saw. I will add that we pointed out most of these issues to the company reps while they were happening-- most responses 'Just an honest mistake' and/or 'We will send somebody over to fix that'. At a certain point you stop trusting anyone from the company and just want these 'less-than-competent' folks out of the house. The customer shouldn't have to check all these details--especially about heating/plumbing/electrical work. Would not ever trust this company again to touch our house."