7 Symptoms of a Bad Thermostat

These symptoms can indicate a faulty thermostat—or issues with your HVAC system

A woman adjusting her house’s temperature using her mobile phone
Photo: SDI Productions / iStock / Getty Images
A woman adjusting her house’s temperature using her mobile phone
Photo: SDI Productions / iStock / Getty Images
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If there seems to be a major discrepancy between your HVAC system and the number on the thermostat, there may be an issue at hand. Rather than putting on an extra sweater and giving it the side-eye, you can diagnose a problem by spotting these telltale signs.

1. Your Thermostat’s Batteries Are Fine—But It Still Won’t Work

Your thermostat’s batteries are an important thing to check before calling for HVAC service. While this might seem like a no-brainer, it’s an easy thing to overlook while you’re checking for other symptoms of a bad thermostat. If you haven’t already done so, try replacing the thermostat’s batteries with fresh ones before you continue your troubleshooting.

2. The Screen Is Blank or Unresponsive

If you’re looking at a blank screen despite a brand-new set of batteries, or if you’re seeing a flashing screen that won’t respond when you hit a button, there’s an issue. Call a local thermostat repair contractor to come and have a look.

3. Your Home’s Temperature Doesn’t Match the Thermostat

If your A/C is set to 66 degree Fahrenheit and you’re still getting stuck to your leather sofa, there may be a thermostat problem. However, there could also be an issue with your HVAC system as a whole. A local A/C repair contractor or heating repair service near you can get to the bottom of whatever’s going on.

Note: If your thermostat is set to “auto” versus “on”, you should only feel airflow while the system is running. If you find that your home is too hot or too cold, try using the “on” setting and see if it makes a difference.

4. The Thermostat Won’t Maintain Programmed Settings

A woman setting the temperature of the room by using the thermostat
Photo: Westend61 / Getty Images

When you’re relying on your thermostat to maintain a constant temperature while you’re on vacation or just at home watching Netflix, it’s incredibly frustrating when it won’t cooperate. Before Dad gets upset about someone touching the thermostat, know that losing programmed settings is a major sign that a thermostat is bad. If the temperature reads 65 degree Fahrenheit when you just set it to 71 degree Fahrenheit, it might be time to budget for the cost to install a new thermostat.

5. Your HVAC System Won’t Respond to the Thermostat

Your HVAC system should respond right away when you change the temperature on the thermostat. You’ll usually hear a couple of clicks, followed by the system kicking on. 

Getting radio silence no matter what you change the settings to? First, check your circuit breakers to ensure that your HVAC’s circuit didn’t get tripped. If all is well with the breaker box, it might be time to replace the thermostat or even invest in the cost of a new HVAC system.

6. You Have a Short-Cycling AC or Furnace

When your HVAC system short cycles, it stops too early and won’t complete a full heating or cooling cycle. Again, this could be an issue with the thermostat, but it could also be a problem with your entire HVAC system. Call in a pro to come and have a look.

7. Your Thermostat Is Old and Outdated

If your thermostat looks like a relic from the ‘90s and can’t seem to do its job properly, it’s better to upgrade rather than repair. You can choose a smart thermostat, which offers high-tech capabilities to maximize your system’s energy efficiency.

For those who’d rather have something more basic, there are plenty of great options as well. A thermostat installation contractor near you can help you pick what’s best for your home.

How to Test Home Thermostat

Before you pay for an HVAC service call, it’s wise to troubleshoot your thermostat. Here’s how to do it:

  • Ensure your thermostat has working batteries

  • Double-check your settings and make sure the system is set to “heat” or “cool”

  • Change the temperature settings and see if the HVAC system kicks on

  • Try changing the fan to “on” instead of “auto”

  • Check your breaker box to make sure your HVAC’s circuit is intact

  • Remove the thermostat’s cover and ensure that all wires are properly connected

If everything seems to be in working order, pass this one off to the pros. An HVAC repair technician can diagnose the problem and get your system up and running again in no time. If you need a new thermostat, you’ll only pay between $100 and $300 for the unit.

How to Prevent Your Thermostat From Going Bad

All thermostats wear out eventually, but you can extend the life of yours with some simple maintenance tasks to complete throughout the year.

  • Clean the exterior: Use a dry cloth or duster to clean up any dust collecting on the outside of the thermostat. Do this about once a week or during your regular dusting.

  • Clean the interior: For a deeper clean, remove the faceplate and use compressed air or a soft brush to clean out any dust and debris inside the thermostat once or twice a year.

  • Replace the batteries: Change your thermostat’s batteries every eight to 12 months.

  • Inspect: During cleanings, check the thermostat and its wiring for any damage, like loose wires or corrosion. Don’t try to repair these problems. Instead, have a pro take a look.

  • Schedule a tune-up: You should have an HVAC pro inspect and tune up your heating and cooling system once per year. Ask them to check the thermostat and make any calibrations or adjustments it may need during the annual inspection.

Can I DIY Thermostat Replacement?

While some savvy homeowners can replace a thermostat, this can be a particularly challenging DIY project. It seems simple to unmount the existing thermostat from the wall and replace it. However, if you’re switching from a manual thermostat to a digital version, like a new smart thermostat, there are additional wiring requirements that need a professional’s touch.

The process involves handling electrical wiring, putting you at risk of shock or blowing a fuse. Additionally, if you install a thermostat yourself without a pro, you could void the thermostat warranty or even your HVAC warranty.

Alison Kasch contributed to this piece.

Frequently Asked Questions

The average life of a thermostat is 10 to 15 years, although manual models can last 35 years. Smart thermostats tend to have the shortest life span because the technology becomes outdated within a decade. Manual models, which are simple and can’t be programmed with temperature settings, last the longest, but they offer limited functionality.

There are two main types of thermostats: digital and manual.

Digital thermostats can be broken down into programmable thermostats, which can be set to adjust the temperature at a later time or date. Smart thermostats connect to your smartphone and have sensors to monitor temperature and energy usage. 

Manual thermostats are likely what you remember from your childhood. They can’t be programmed, so you have to change the temperature setting manually whenever you feel too hot or cold.

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