Why Did My AC Stop Working? 7 Possible Causes and How to Fix It

Don’t lose your cool—use these tips to get your AC back up and running

A little boy sitting on the floor in front of a big fan
Photo: DimaBerlin / Adobe Stock
A little boy sitting on the floor in front of a big fan
Photo: DimaBerlin / Adobe Stock
Highlights
  • A circuit breaker trip following a power outage is a common reason AC units stop working. 

  • Replace your thermostat’s batteries and double-check its settings to ensure the AC issue isn’t actually a thermostat issue. 

  • Cleaning or replacing your AC filter is a quick, easy task that could bring your AC back up to speed. 

  • If you suspect a refrigerant leak, call a pro ASAP and don’t try to fix the issue on your own.

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Air conditioning units have a peculiar way of breaking down on the hottest days of summer, right when you need them most. Don’t overheat looking for a solution. While your entire AC system may seem complex, the answer to your troubles could be very simple. Here are some common reasons why your AC stopped working and how to get back to relaxing in that cool, comfortable air.

1. Your Home Lost Power

First and foremost, for your AC to run, your home needs active electrical power. It may seem obvious, but on a hot summer’s day, you will quickly notice the temperature in your home start to creep up before realizing other electronics are also off.

If your entire house has lost power, report the outage to your local utility company. But if certain appliances and electronics are still working, the breaker for your AC unit may have tripped. 

How to Fix It

Check the breaker box. If you spot a tripped breaker, reset it to get your AC working again. Keep in mind that breakers always trip for a reason. If the issue persists, the circuit may be overloaded or there is another issue that should be diagnosed and fixed by a local AC repair specialist.

2. Your Thermostat Is Broken

For your AC to work properly, you’ll need a functioning thermostat. This handy-dandy device senses the temperature in your home and adjusts the AC accordingly based on your inputs. If it’s broken or shut off, your AC won’t run.

How to Fix It

To check whether your thermostat is working, start by making sure it’s switched on. If the screen won’t light up, swap out the batteries—easy enough. Note: Smart thermostats do not require batteries because they receive power directly through wiring.

If your thermostat still won’t turn on after replacing the batteries, it could be due to a blown fuse inside the panel. Hire an HVAC professional to test your thermostat with a multimeter and make the necessary repair.

3. Your Air Conditioner Is Dirty  

Average time between HVAC filter changes, with fiberglass needing changed every 1 to 2 months

The presence of water, dust, dirt, or grime can cause your AC unit to work inefficiently and potentially stop functioning altogether. Make sure you keep up with regular AC maintenance to avoid any unnecessary service interruptions. 

We recommend calling a pro for AC servicing and preventative maintenance at least once per year. The ideal season for service is in the spring before you really need to use and depend on your AC in the summer.

How to Fix It

If you haven’t replaced your AC filter in a few months (or longer), now is the time to do it. You should change your HVAC filters roughly every three months (and more often if you have pets, smoke indoors, or have allergies). If this task is neglected for long enough, the filter will become clogged and restrict the airflow throughout your AC system.

However, if you have a fresh filter and the air coming out of your AC is not cooled to your liking, the coils might be dirty and unable to efficiently remove heat from your home. You can clean AC coils yourself or schedule an AC tuneup if you’d rather have a professional do it for you.

4. The Disconnect Switches Are Off

A disconnect switch, or safety switch, is different from a typical on-off power button. A disconnect switch completely shuts off the electrical circuit to your AC so a technician can safely work on the unit. Sometimes, this switch can be bumped into and accidentally turned off.

How to Fix It

You will likely find a disconnect switch on both your indoor and outdoor AC unit. Make sure both switches are in the “on” position so electricity can reach and power your cooling unit.

5. A Safety Feature Was Triggered

Your AC unit is smarter than you think. Most systems have built-in safety features that prevent common situations that could lead to damage or harm from occurring. Here are a couple of examples.

AC units collect a lot of water, or condensate, from the air it cools and disposes of it through a drain pipe. If the drain pipe becomes clogged, water will build up in a drip pan beneath your unit. To prevent the water from overflowing the pan and potentially damaging your home, the condensate overflow switch will shut off your unit.

Similarly, a drain pan safety switch aims to prevent water leakage from your AC. If the pan beneath your unit isn’t in the correct position to collect overflowing water, your AC will shut off until the pan is manually adjusted.

How to Fix It

Condensate overflow switches, drain pan safety switches, and other AC safety features exist for a reason. If you’re experiencing an issue with one of them, call a pro. Trying to fix these switches yourself could damage them, potentially leading to leaks, flooding, and other problems.

6. Electrical Components Are Malfunctioning 

There are hundreds of components that make up the inner workings of your air conditioning unit. With regular use and age, eventually these components will wear down or break and require replacing. If you have already gone through the above scenarios without any luck, there is a good chance your AC went out due to an internal problem.

How to Fix It

Electrical issues can vary from blown transformers to faulty capacitors to loose wiring. In any case, if you think your AC unit could have an electrical issue, always consult a qualified electrician or HVAC repair person to diagnose and fix the problem.

7. You Need Refrigerant

If your air conditioner suddenly stops working, it could be due to low refrigerant levels. Refrigerant is essential for the cooling process, and a leak or insufficient levels can stop the AC from working properly or at all. 

How to Fix It

Handling this situation is not a DIY job. It requires specialized knowledge, equipment, and certification since refrigerant is hazardous to both human health and the environment. 

To safely address this issue and ensure optimal performance, enlist the expertise of a qualified HVAC professional. They can identify and fix refrigerant leaks, recharge refrigerant levels, and ensure your system's efficiency while prioritizing safety.

Tips for Maintaining Your Air Conditioner

Explore some quick tips to keep your AC in tip-top shape, keeping you cool as a cucumber. 

  • Regularly clean or replace air filters to ensure proper airflow and efficiency.

  • Keep the outdoor unit clear of leaves, branches, and other debris for optimal airflow.

  • Schedule annual professional maintenance to inspect and tune up your AC system.

  • Check and clean the evaporator and condenser coils to prevent dirt buildup.

  • Ensure proper insulation around refrigerant lines to prevent energy loss.

  • Monitor thermostat settings to avoid unnecessary strain on the system.

  • Seal any leaks in the ductwork to prevent air loss.

  • Avoid blocking vents with furniture or other obstructions.

  • Consider installing a smart thermostat to optimize energy usage.

Frequently Asked Questions

Most AC units last between 10 and 20 years, but lifespans depend on the type of air conditioner. For example, central AC units last for 12 to 17 years with proper maintenance and regular inspections from a professional. Window AC units, on the other hand, last between eight and 10 years.

The cost of repairing an air conditioner depends on the nature of the problem, the type of system, and the extent of repairs needed. HVAC pros often use the “$5,000 rule” to determine whether it’s better to repair or replace an AC unit. This means multiplying the age of the unit by the repair cost. If it’s under $5,000, repairing it might make sense. But if it’s over $5,000, consider replacing it.

If your AC suddenly stops working, the first thing to check is your thermostat settings. Ensure the thermostat is set to the appropriate temperature and mode (cooling). Sometimes, a simple adjustment or replacing the batteries in the thermostat can resolve the issue. If that’s not the issue, look to see if the circuit breaker tripped. These basic checks can often identify simple fixes before you need to call for professional assistance.

To reset your air conditioner, start by turning it off at the thermostat. Then, shut off power to the AC system at the circuit breaker. Next, find the “reset” button on your AC unit and hold it for three to five seconds. The unit should beep several times. If your air conditioner doesn’t have a reset button, leave the circuit breaker off for 30 minutes. Afterward, turn the power back on at the breaker and program the thermostat to “cool” to test the system.

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