How to Find a Plumber for Your Home Repair or Project

Choosing a plumber is all about finding someone who has put in the work, meaning having a state license, full-coverage liability insurance, and a written guarantee to back up their claims. Knowing all the key touch points will help you hire a plumber you can rely on for today’s toilet backup, tomorrow’s burst pipe, and any future curveballs your plumbing system might throw.

What Services Do Plumbers Tend to Provide?

While plumbers might get called in most often to fix toilets or sinks, they are trained professionals with a range of services. Some of the services that plumbers offer include:

• Water or sewer line replacement

• Dishwasher, water heater, or washer/dryer installation

• Gas line repair

• Drain cleaning

• Garbage disposal installation and repair

• Plumbing rerouting

How Much Does It Cost to Hire a Plumber?

The average cost to hire a plumber is around $350, but the final price will depend on the scope of the project, repair type, and location. For instance, in Orlando, Florida, residents may spend $125 to $400 less than homeowners in Seattle, Washington, for the same services. Always factor in the cost of living in your region when estimating plumber costs. With this in mind, these are some common repairs and their average cost:

• Toilet installation cost: $225–$600

• Toilet repair cost: $150–$400

• Faucet and fixture replacement cost: $175–$400

• Repairing burst pipes cost: $200–$3,000

• Clearing clogs cost: $150–$350

• Leaking pipes cost: $250–$850

Note that most plumbers charge by the hour, but some will charge flat rates for common tasks or repairs—such as unclogging a drain or fixing a running toilet. Some plumbers will also charge different service and travel fees. If your plumber charges a service call fee, this covers the cost of visiting a home to provide the initial estimate and can run from $100 to $250. If you live more than 10 miles away, your pro might also charge a trip fee ranging from $50 to $300.

Tips for Hiring a Plumber 

Knowing how to pick the best pro for your job will ensure everything is done correctly and in a timely manner. Here are the top tips to keep in mind as you start your search for a plumber.

1. Plan Your Plumbing Project for Accurate Quotes

If you need to find a plumber, you should research online to get a ballpark idea of what the plumbing repair will cost before you request estimates. For basic repairs, there are many price-specific resources that can guide you toward what to expect. The cost of a plumbing leak, for example, is a pretty straightforward figure you can look up beforehand so you won’t get caught paying more than it’s worth.

When you’re trying to find plumbers for a project, such as adding an ensuite bathroom to your primary bedroom, you’ve got a little more time to plan. Take note of the following before you start the process of choosing a plumber:

• Square footage you’re working with

• What product(s) and amenities you’ll need

• A list of “needs” versus “wants”

• A target budget

Comparing quotes is the best way to find a plumber who will give you your dollar’s worth. If you can, get at least three quotes from qualified plumbers before taking the next steps.

2. Check the Plumber's Credentials and References 

Not every plumber-for-hire has the same qualifications. One major credential to look for is a state license. Certain states don’t require one, and it’s up to you to verify their qualifications before choosing a plumber.

So, why does a plumber need a license, and how could that impact you? For one thing, if their work doesn’t pass inspection, then you won’t have any lifelines because you’re the one who chose to hire them. Insurance is also a crucial factor to look for—without insurance, you might be financially liable for any injuries that occur during the job.

Along with verifying the plumber’s credentials, you should check out their references and look at reviews online. If you know anyone who has hired them in the past, this can also help you make a well-informed decision.

Journeyperson vs. Master Plumber

A master plumber has more experience than a journeyman plumber—also known as a journeyperson plumber—and charges more for their work. Often, a master plumber has at least seven years of experience under their belt. In many areas, a master plumber must also pass a state exam. Master plumbers can work for themselves or as part of a company, though many tend to own their own businesses.

A journeyman plumber is a little less experienced but still a pro nonetheless. Though it varies by local labor laws, a journeyman plumber must complete at least four years of on-the-job training and pass a state exam. A journeyman plumber costs between $60 and $110 per hour, while master plumbers charge $80 to $200 per hour. 

Both types of plumbers may oversee an apprentice plumber working under their tutelage. Generally, you can trust a journeyman plumber to be qualified and skilled enough to take on any plumbing project, but it might be better to use a journeyman for simpler plumbing problems like using a plumbing snake, finding out why your faucet water smells, and solving why water won’t come out of your faucet.

3. Interview Pros and Get Multiple Quotes

Get at least three quotes before you choose your plumber. Not only will you get a chance to compare costs between the different pros, but you’ll also find out if they provide a high level of customer service.

When you first contact a plumber, you’ll have a chance to speak directly to them or to their receptionist. If you get the plumber on the phone, it’s best to schedule an appointment for a quote and ask most of the interview questions when they show up in person. That way, you’re not taking up too much of their time since many plumbers operate solo or in small teams, which keeps them pretty busy. If you happen to get a hold of a receptionist, you can ask them the basic interview questions as they should know the answers to most of them.

When you receive your quotes, check them carefully for all included tasks, what may be added later as an extra cost, and fees like service or transaction fees. This is also a good time to get their timetable for completing the job.

4. Get a Contract and Arrange Payments With Your Plumber 

Once you’ve narrowed down your options to the plumber you definitely want to work with, it’s time to contact them and let them know you’re interested in hiring them. Ask for a copy of the contract and take time to carefully review it, especially if you’re hiring someone for a big project. Ask questions first, get clarifications as needed, and request revisions as needed before you sign the dotted line. Once you sign it, you’re obligated to fulfill your side of the contract, including payment arrangements.

Some plumbers require payment up front, while others want a deposit and then a full payment after the job is done. If you’ve never worked with a plumber near you before and they want a large deposit or payment in full before beginning the work, take extra time to double-check their license and bond insurance information. That way, if there’s any hiccups down the road, you know you’re covered.

Questions to Ask Before Choosing a Plumber

Before hiring a plumber, there are a few questions to ask:

• Are you licensed and insured?

• Is your fee a flat rate, or is it hourly?

• Is every possible cost covered in the estimate?

• Who will do the work? Are they all licensed and qualified plumbers?

• What happens if any breaks or damages occur?

• Is cleanup included in the quote?

• Do your services come with a guarantee?

Hiring a plumber is an important decision. Ask about licensing, insurance, warranties, and experience.

After You Find Your Plumber

Once you find a qualified plumber, your next steps are to get a contract, maintain a record of the services, and ultimately pay for them once the job is complete. Avoid paying in full upfront, as some individuals might take the money and run.

Keep Records of Your Plumbing Project

If your plumbers-for-hire are working on an ongoing project, log the time they work and note whether they’re sticking to the schedule. If any surprise charges happen, you’ll have your own records to reference. Securing a plumbing service agreement will also help record your maintenance and repair history.

Know Your Rights and Avoid Plumber Scams

While there are many qualified plumbers out there, there are some unsavory practices you should know about. As mentioned, there are some so-called plumbers who operate without a license or, worse, who aim to swindle you out of your hard-earned cash.

Here are a few red flags to watch for when choosing a plumber:

• They are unable or unwilling to provide proof of licensure and credentials

• They give a vague answer or change the subject when you ask for references

• They cannot provide an invoice or receipt

• They insist on cash-only payments

• They ask for full payment up front or a large down payment

• They give you a firm estimate before evaluating the job in person

• They refuse to provide a written quote

• They pressure you to say “yes” to services before you fully understand them

A reputable plumber will thoroughly explain the work needed and how they’ll address it. They’ll also have their references and credentials at the ready—and they’re happy to provide them. If your plumber-for-hire rushes you, makes excuses about needing up-front payment, or seems purposely vague in their contract, trust your instincts and look elsewhere.

After Your Qualified Plumbing Pro Has Finished

Once you find a plumber and they complete the work, evaluate the results. Was everything fixed or completed as promised? If so, proceed with payment according to the terms in your contract.

Should anything be wrong with the work, contact the plumber and ask them to fix it (this should not incur any additional charge). If you can’t reach them or they can’t fix the issue, then you’ll have to try somebody else. Without a contract, service guarantee, or detailed invoice, you might not get a refund. Getting a written guarantee is the only way to avoid taking the “L” in this case.

If you’re extremely happy with the price point and outcome, leave a review online and offer to become a reference. That way, you can help others who are wondering how to find a plumber that’s worth their salt. You could even leave your plumber a tip!