"Thank you so much for such a thoughtful and glowing review! So glad we met all of your expectations. Thank you for your business!"

"Thank you [Member Name Removed]! Speed is one of the things that separates us from others and happy to see that resonated. Even more happy to hear you think everything looks awesome. Thanks again!"

"Hi [Member Name Removed]! Thank you for your business and your review is much appreciated. So glad to hear that we exceeded your expectations!"

"Thank you, [Member Name Removed]! So happy to hear that we gave you the best experience possible!"

"Thank you [Member Name Removed], much appreciated and happy to hear you are satisfied with everything!"

"Thank you [Member Name Removed]! It was our pleasure!"

"Hi [Member Name Removed], Thanks so much for the positive review! It was a pleasure working with you."

"We are sorry to hear that the project after the painting was complete did not meet your expectations. After you reached out, we assessed the situation and determined that the condition of the lumber after we installed it was good and that the painters hired should have prepped better prior to painting and finishing the surface. That portion of your project fell outside of our scope of work, but, we still reached out to them on your behalf to see if we could help get them back out to make any necessary repairs. We hope our efforts to resolve this situation with the painters was up to your satisfaction."

"Thank you very much for the feedback. Although this review is not positive, we are happy to know that we worked through the miscommunication issues together and all parties are happy with the end result. Given our track record of positive customer experiences, it is clear that this is not an accurate representation of how NexGen operates, so it was important for us to identify and resolve where the misaligned expectations came from and we are glad we were able to do that."

"Hi [Member Name Removed], Thank you so much for the positive review. We enjoyed working with you and please don't hesitate to reach out if you have any future remodeling needs. We'd love to work together again!"

"Hi [Member Name Removed], Thank you so much for the positive review! It was a pleasure working with you. Please don't hesitate to reach out if you have any future exterior home remodeling needs. Thank you!"

"Thank you, [Member Name Removed]. We appreciate the positive review and the constructive feedback."

"Hi [Member Name Removed], Thanks so much for the wonderful review. It was such a pleasure working with you and we hope you enjoy a great summer on your deck!"

"Thanks so much, [Member Name Removed]. We are so glad to hear that you had a positive experience!"

"Hi [Member Information Removed], Thanks so much for the positive review. It was a pleasure working with you!!"

"Hi [Member Name Removed], Thank you for the positive review and we appreciate the honest feedback regarding the concrete contractor."

"Hi [Member Name Removed], it was a pleasure working with you and we appreciate the positive review."

"Hi [Member Name Removed], Thank you so much for the positive review. We really appreciate it!"

"Hi Belal - we do apologize for the experience you received and will use this feedback to ensure there are no misaligned expectations in the future. There seemed to have been differing perspectives in regards to various aspects of the job. However, based on discussions, we are happy to know that you are satisfied with roof, even though the negative comments here are not an accurate reflection of how we executed the job, operate as a whole, nor how we treat our customers."

"Thanks, [Member Name Removed]!! We love the positive feedback!"

"Good morning [Member Name Removed], We profusely apologize for the less than stellar service that you received for your project but we appreciate you letting us know. We will be working to tighten up these items with our crews."

"Good morning [Member Name Removed], We profusely apologize for the less than stellar service that you received regarding your appointment but we appreciate you letting us know how we can improve our communication with potential customers."

"Hi [Member Name Removed], We profusely apologize for the less than stellar service that you received for your project but we appreciate you letting us know. We are committed to working with our install teams to ensure a smooth installation from start to finish and your feedback will help us. Thanks!"